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Old 08-21-2015, 09:21 PM   #91
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We bought our trailer with the Andersen hitch in early June. On the way home I pressure washed everything, including the hitch assembly. After washing, it immediately began to make that horrible noise that other’s refer to. We put up with the noise for a month or so, after which I contacted Andersen and left a message. They got back to me the next day. They told me how to try and rectify it the noise, and asked me to send pictures if there were scratches inside of the cone. There were scratches, and after I sent the photos, they sent me two cones. They replied within hours of having sent each of my messages, and they were always very polite and very considerate. Having said that, I was polite and considerate as well. I have replaced the cone, but I cannot get it to seat fully, so I cannot re-install the spring clip. But, their video states that it will “seat” once you use it the trailer (as long as you don't use it as a regular ball hitch). Unfortunately, we have not been out since I replaced the cone, so I don’t know if it will go back together. Anyway, I have never had another type of anti-sway so I have nothing to compare to. But I thought their service was great, and I think their leveller system is even better (that, I do have experience with....)
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Old 08-22-2015, 12:46 AM   #92
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Quote:
Originally Posted by paulschram View Post
We bought our trailer with the Andersen hitch in early June. On the way home I pressure washed everything, including the hitch assembly. After washing, it immediately began to make that horrible noise that other’s refer to. We put up with the noise for a month or so, after which I contacted Andersen and left a message. They got back to me the next day. They told me how to try and rectify it the noise, and asked me to send pictures if there were scratches inside of the cone. There were scratches, and after I sent the photos, they sent me two cones. They replied within hours of having sent each of my messages, and they were always very polite and very considerate. Having said that, I was polite and considerate as well. I have replaced the cone, but I cannot get it to seat fully, so I cannot re-install the spring clip. But, their video states that it will “seat” once you use it the trailer (as long as you don't use it as a regular ball hitch). Unfortunately, we have not been out since I replaced the cone, so I don’t know if it will go back together. Anyway, I have never had another type of anti-sway so I have nothing to compare to. But I thought their service was great, and I think their leveller system is even better (that, I do have experience with....)
Here's a link for replacing the cone and starting at about 6:00 your problem is addressed.

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Old 08-22-2015, 12:55 AM   #93
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Originally Posted by Fox hunt View Post
yes i love the ladder hooks keeps everything neat. i have dropped a bar while backing in a tight area a couple of times.
Ok, I'll bite...
What are you doing with the ladder hooks?
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Old 08-22-2015, 05:25 AM   #94
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Hang the bars from them when not hooked up they hold them neatly perfect fit.
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Old 08-22-2015, 07:38 AM   #95
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There are so many things that are described as a ladder hook I think you need to post an image of what is used to hang the WDH when not in use. I have used a bunge cord with pretty good success.
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Old 08-22-2015, 08:16 AM   #96
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Originally Posted by fudge_brownie View Post
There are so many things that are described as a ladder hook I think you need to post an image of what is used to hang the WDH when not in use. I have used a bunge cord with pretty good success.
I would paste a nice link, but every time I hit the link button above the browser closes (using Safari on my iPad). Here's some the link:

http://www.amazon.com/Lehigh-SHR26-2.../dp/B000LNIBGG

I guess they are called 'Rafter Hangers' I got the notion while leafing through a Woodall's book one rainy evening. Hang them from the frame at the front of the trailer and then hang the trunion bars from them.
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Old 08-22-2015, 09:55 AM   #97
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Originally Posted by LeonW View Post
I would paste a nice link, but every time I hit the link button above the browser closes (using Safari on my iPad). Here's some the link:

Amazon.com: Lehigh SHR26-25 Rafter Hanger, Grey, Large: Home Improvement

I guess they are called 'Rafter Hangers' I got the notion while leafing through a Woodall's book one rainy evening. Hang them from the frame at the front of the trailer and then hang the trunion bars from them.


I take it you need four? You store them away while on the road?
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Old 08-22-2015, 10:27 AM   #98
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Originally Posted by LeonW View Post
I would paste a nice link, but every time I hit the link button above the browser closes (using Safari on my iPad)....
I thought that I was the only one with this issue. It has been driving me crazy of late and has forced me to use my other computers for posting rather than the iPad. Dont think it is related to the forum software but is hard to tell for sure, probably a bug in safari which never used to be there.
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Old 08-22-2015, 11:47 AM   #99
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Those must be really special bars.
Attached Images
File Type: jpg WDH bars.jpg (204.4 KB, 25 views)
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Old 08-22-2015, 11:47 AM   #100
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Originally Posted by skiman View Post
I take it you need four? You store them away while on the road?
Only two needed. When camping store the bars there as opposed to laying them on the ground or sticking them in the back of the tow vehicle. Two bars fit on one set of hooks
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