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Old 07-09-2016, 07:25 PM   #71
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Originally Posted by J Mac View Post
This may all be true but the hitch I pointed out is the hitch CPAHarley referred to when he wondered which hitch was being discussed.
the problem is this what Jim asked...
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Originally Posted by cpaharley2008 View Post
Which model Pro Series is being discussed and used here?
... and there are at least two different WD hitches - both supplied by Escape as the "equalizer hitch" option and branded Pro Series - which are used by Escape owners and discussed in this forum. The newer one (not the one in the photo) is the one that a new buyer would be talking about getting.

While the load-distribution principle is the same for both, they differ in details of use, due to the way the bars are held in the head. Probably no big deal, but as baglo mentioned there are lots of brands of conventional WD systems and they all work roughly the same way, so if someone is asking specifically about Pro Series it would make sense to get the right one.

Still nothing to do with refurbishing an Andersen hitch.
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Old 07-09-2016, 07:29 PM   #72
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I don't think the Andersen is more complex Glenn. In fact, the design is quite simple. It's just more money.
I was going to say that too. It is actually just as simple as the old school style. I just think they are going through growing pains with it.

I actually applaud the company for taking the initiative to think outside the box. Just because an old idea worked well, does not mean there is not better solutions out there.

Other than the cone wearing on my Anderson WDH, and not yet near needing replacing, I never had any other issue with it, and likely the ease on install.

Just like their Ultimate Fifth Wheel hitch. I am loving the lightweight, easy to remove/reinstall capabilities of that thing.
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Old 07-09-2016, 07:32 PM   #73
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Originally Posted by Brian B-P View Post
the problem is this what Jim asked...

... and there are at least two different WD hitches - both supplied by Escape as the "equalizer hitch" option and branded Pro Series - which are used by Escape owners and discussed in this forum. The newer one (not the one in the photo) is the one that a new buyer would be talking about getting.

While the load-distribution principle is the same for both, they differ in details of use, due to the way the bars are held in the head. Probably no big deal, but as baglo mentioned there are lots of brands of conventional WD systems and they all work roughly the same way, so if someone is asking specifically about Pro Series it would make sense to get the right one.

Still nothing to do with refurbishing an Andersen hitch.
When I read the thread I see Ice-breaker, baglo, and myself discussing the same hitch that Escape once sold. So answering cpaharlie's question is what I did. Keep up!
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Old 07-09-2016, 08:54 PM   #74
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Well I'm glad that is cleared up, thanks for the information....
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Old 07-09-2016, 09:03 PM   #75
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Well I'm glad that is cleared up, thanks for the information....
All in a day's work! (it wasn't easy).
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Old 07-12-2016, 01:04 AM   #76
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I sent photos of the chain wear to Andersen in February. They said it was normal wear and to be expected. My brackets aren't perfectly aligned, but they are pretty close. I suggested that they provide a different lower bracket with the holes for the chain 1/2 inch closer to the ball. But Andersen said they had tried that and it didn't work as well.
This thread is about Andersen Hitches not Pro Hitches which seem to be flawless. But for those of us who have the Andersen we need to be aware of what is happening with our hitches as we rack up the mileage in towing. The cone seems to have been addressed by Andersen in changing the material to a more dense urethane. Having said that they need to clear up the problem of seating the cone ( I posted about the need to polish the inside of the hitch to a super high gloss). The chain wear is also a concern. I also mailed the pics to Andersen who said they would replace the chains on warranty once it was felt that failure due to wear would be imminent. For me personally this is not yet the case and I am not aware of anyone writing to say the chain has actually worn through. Another post mentions the wear on the ball. It says the Atwood that Escape uses is not on the Andersen caution list. Yet the post discusses excessive wear and something about drilling out a pin. Not sure what that is really involved here ....but this is in essence what this this thread is about.... giving Andersen users the experiences of other Andersen users. I want to learn what problems have been experienced and what solutions undertaken. And that ball wear issue is something that would definitely have the potential to be a safety issue. This hitch is different, and there are some design issues no doubt....with the sharing of information by Andersen users we can make our decisions for fixes from an informed position.
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Old 07-12-2016, 01:55 AM   #77
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I haven't caught up with all that's been discussed here. While we are at the rally our Andersen hitch developed this most horrible squeal. Since we are back home I've been on the phone with them 3 times already, sending them pictures and contacts, etc. Still haven't heard back from them.
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Old 07-12-2016, 02:10 AM   #78
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Keep trying...I perhaps was lucky in that I got thru the first time I phoned them just the other day, but in the past when I emailed I had also gotten immediate responses. But a recent reply on the email indicated they preferred a phone call. They seem very interested in working with their customers. I called them about installing the new black cone replacing the red one and my inability to get the pin to seat deep enough to allow the snap ring to be popped back on. Will be watching for your/others posts as to what the solution is for the "squeal" as I haven't experienced that one yet.
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Old 07-12-2016, 02:22 AM   #79
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I am trying again this week. I talked to them and had described the problem. I was told it's the cone material that need replacing. They have my contact info as well. I'd never got a confirmation from them, though. Our cone was black when we bought it last year, not red. Shouldn't it be the new material already? It's been squealing mildly for couple of months before the Rally but after that it really screamed.
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Old 07-12-2016, 02:26 AM   #80
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Andersen Hitch Refurbishment

We love our Andersen hitch. It damps the bouncing from bumps in the road, provides anti sway control and is much lighter than the Reese hitch plus anti sway we had on our Nash. I don't believe anyone can say for sure they won't have sway problems unless they can see someone with the exact TV and trailer, running on the same tires (TV tire sidewalls influence sway), and loaded the same.

According to Dennis at ETI, Andersen has or had an issue with the friction sleeve that began when they changed it about a year ago. If they resolve this issue I would recommend this hitch. It is so much better an experience than with the big hitch we had. Our unit is from before the sleeve change.

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