Originally Posted by gbaglo
There are a fair number of members here who have commented on Andersen's excellent warranty service.
I'm not sure that's a good thing.
For me, good follow up service is as important as the initial purchase. A company that does not hide from dealing with product shortcomings, is quite important to me.
As Andersen continues to refine their products, I am sure they will do good into the future.
Case in point, Craftsman tools from Sears. Far from the best quality, and frequently failing, but their great warranty with their no hassle return/exchange/repair policy, won them lots of customers.
This is one of the reasons I was glad to go with their Ultimate Fifth Wheel Hitch. A fairly new and innovative product, but fits my needs perfectly.
2017 Escape 5.0 TA (January 26
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
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