Andersen red sleeve replacement - Escape Trailer Owners Community

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Old 10-08-2015, 09:28 PM   #1
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Andersen red sleeve replacement

Just got back from a 9,000 mi trip around the US. Everything was great but the Anderson WDH sleeve is protruding from the cone more than 3/8th of an inch. As I understand it from Anderson it needs to be replaced.
Has anyone else here done this?

Thanks,
Dave
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Old 10-08-2015, 09:32 PM   #2
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Quote:
Originally Posted by Dave&Kathie View Post
Just got back from a 9.000 mi trip around the US. Everything was great but the Anderson WDH sleeve is protruding from the cone more than 3/8th of an inch. As I understand it from Anderson it needs to be replaced.
Has anyone else here done this?

Thanks,
Dave
Yep. There are detailed instructions on-line in down load format and You Tube videos. The biggest problem is if you have a large enough snap ring pliers. Wow, long trip! Hope you had a good time!
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Old 10-08-2015, 10:21 PM   #3
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Contact Anderson directly. My hitch was starting to squeak, I sent them an email and they replied within a day saying the issue is probably dirt but they also had a number of hitches that were not cleaned properly before assembly and all they need is to take them apart to clean some aluminum filings out of the sleeve, but just in case that is not the problem they sent me a new sleeve at no cost, arrived very quickly. That is customer service
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Old 10-08-2015, 11:50 PM   #4
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I replaced the red sleave and followed the youtube instructions. Was a relatively easy job but was unable to replace the snap ring (actually I found I never had one and Anderson had to ship it to me). Even after having using the trailer on a 600 km trip still unable to get the snap ring to fit.
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Old 10-08-2015, 11:58 PM   #5
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Originally Posted by gharper View Post
... Was a relatively easy job but was unable to replace the snap ring (actually I found I never had one and Anderson had to ship it to me). Even after having using the trailer on a 600 km trip still unable to get the snap ring to fit.
Originally, there was no snap ring: the triangular plate kept the ball from pulling up. Later, they added the snap ring to the design so the ball is always securely retained without depending on the plate.

If your hitch was manufactured before they started using the snap ring, does it even have a groove for the snap ring to go into?
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Old 10-09-2015, 11:50 AM   #6
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Thanks for the heads about no snap ring on early models. There is an indentation but need to look at it more closely. I only use it for towing the trailer so I guess no big deal with not having the snap ring.
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Old 10-09-2015, 12:08 PM   #7
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This is why I changed my order back to the tried and true "Equalizer" style of WDH. I was hoping the Andersen was going to be an improvement. But after hearing of warranty claims (with a WDH....really?) and ETI moving away from offering it anymore I changed my mind.
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Old 10-09-2015, 12:24 PM   #8
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Quote:
Originally Posted by gharper View Post
Thanks for the heads about no snap ring on early models. There is an indentation but need to look at it more closely. I only use it for towing the trailer so I guess no big deal with not having the snap ring.
So...it's not a problem when you're not towing?!?
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Old 10-09-2015, 12:53 PM   #9
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The Andersen provides sway ,most bar wdh don't , unless its a true Equalizer which is about 500 $
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Old 10-09-2015, 01:10 PM   #10
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Is anyone keeping count on how many people have had a problem with the Andersen Hitch?
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