2015 Escape Trailer Rally - Itinerary - Page 2 - Escape Trailer Owners Community

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Old 05-31-2015, 02:16 AM   #11
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Originally Posted by rb5511 View Post
When I finally got home I got an e-mail saying that Nk'Mip had just charged my MasterCard $60. I looked up my statement and found that they had already charged my card $60 n May 5th. I keep leaving phone messages on their machine and have yet to speak to anyone in person. They sure know how to make a bad day worse. Any suggestions on what I can do?
What I read here is that the $60 got charged twice, which would be an error. I would just call the resort and ask them to reverse the second charge, and if they refused, I would dispute the charge with my credit card company. Either way, as I understand it, our camper is out $60, but it shouldn't be $120.
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Old 05-31-2015, 03:12 AM   #12
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There ya go. I can see losing the $60, but not twice.
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Old 05-31-2015, 09:17 AM   #13
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I agree that the issue is that the poster was double charged. At any rate, I've never been to Nk'Mip but after a couple of years of reading what seems like a zillion posts about them not returning phone calls and responding to inquiries, I probably wouldn't even want to go there.
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Old 05-31-2015, 10:06 AM   #14
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....I probably wouldn't even want to go there.
Only a good idea if you are not into having fun. The 130+ trailers full of folks attending the rally, with their primary focus on having a good time, think differently

In the 5 years I have attended rallies here, only once have I had to follow up with a phone call to confirm my email reservation. I have had to call to pay my deposit every year anyway.

I don't really have a lot of experience with commercial campgrounds, preferring the provincial/national/state ones, but of the 30 or so I have stayed at, I find Nk'Mip to be one of the best in many ways. I would be willing to stay here even when the rally is not on, if needed.

If I didn't do business with companies that accidentally charged me double, the businesses I do deal with would be short. I know we have accidentally doubled charged folks too. So long as the guilty company is quick to make things well, I think all is good. Hopefully Nk'Mip does come through if the double billing was in fact true.

I guess my point is, that though not perfect, dealing with Nk'Mip is not too bad, and worth doing to be able to to be able to come to the rally and have fun with all the wonderful people that attend. I have met many folks here I am glad to call friends.
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Old 05-31-2015, 10:29 AM   #15
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Originally Posted by Bill and Earline View Post
Why don't you call ETI on Monday and leave a message for Tammy.
With all the business ETI brings to the campground, I would think a phone call from her might help you get a refund.
With everything Tammy has on her "to do" list (today and everyday), I think it might be nice of one of the rally attendees could take on this task.
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Old 05-31-2015, 11:09 AM   #16
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We will be among those with an on-order Escape who will be visiting the rally on Saturday to pick up some ideas and chat with folks about their experiences.. Thanks for the Green Balloon idea. It's a great way to know that we are welcome to tour your Escape. So far, it looks as though the weather will be great!
Laura and Phil
We were overwhelmed by the information and advice we received at the rally on Saturday. Thank you to everyone we spoke with. It's a bit of a blur, but thank you to the couple from Alberta with the 21' Escape, and all the 19'owners we talked to who hailed from Vermont, Georgia, Vancouver Island, Smithers, Kamloops; you know who you are. We took many notes, pictures and came away with lots of ideas. See you at next year's rally, with our very own, very new Escape.
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Old 05-31-2015, 04:49 PM   #17
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We have spent significant time at the Nk'Mip campground. They are like most small businesses - occasionally aggravating but generally reasonable. There are businesses which I essentially boycott due to issues, but this isn't one of them.

I understand the idea of refunding a deposit if the site is filled anyway, but is every single site filled and do they put last-minute customers in the middle of the Escape event? Also, when was the last time an airline sent anyone a refund on their cancelled cheapo ticket just because they filled the seat?
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Old 05-31-2015, 05:51 PM   #18
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..when was the last time an airline sent anyone a refund on their cancelled cheapo ticket just because they filled the seat?
True enough Brian, but the day that campgrounds treat customers like the airline industry treats theirs is the day I'm selling my trailer. Trust me, as one who flies on average 150,000 miles a year, the airline industry (at least in the US) is simply dreadful. The worst there is. Maybe the hotel industry would be a better analogy.
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Old 05-31-2015, 06:51 PM   #19
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You can email them and ask if that deposit(s) can be applied to another visit in the future. Maybe next year's rally. Can't hurt to ask.
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Old 05-31-2015, 06:55 PM   #20
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I'll second Jim's comment, the 130 odd trailers of people who were at the rally were sure glad they went. Great venue, great dinners and food, lot's of great folks from all over to talk to.

Oh yah, and Jim's french toast for breakfast, could it get any better

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