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Old 03-31-2015, 09:48 PM   #81
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Originally Posted by Ron in BC View Post
I must have understood (nothing new there) but I was under the impression that new doors were available for the 4.3 also. I've sent in my request but haven't heard anything back yet.

Ron
We are getting one of the doors ! Thankyou Thankyou
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Old 03-31-2015, 09:51 PM   #82
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Good news Patandlinda,
please let us know how it works.
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Old 03-31-2015, 10:12 PM   #83
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Good news Patandlinda,
please let us know how it works.
We will . I have noticed the current door is not as thick as the older 2 we had (Dometic)with freezer inside also almost same size . I am thinking not enough insulation and those holes to close up . Can't wait . Pat
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Old 03-31-2015, 10:38 PM   #84
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We are getting one of the doors ! Thankyou Thankyou
Great, were you just notified by email?

Ron
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Old 03-31-2015, 10:42 PM   #85
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Great, were you just notified by email?

Ron
Yes Ron Tammy e-mailed tonight . Pat
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Old 04-03-2015, 08:57 AM   #86
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Well, won't wonders never cease? We certainly did not expect this outcome. Despite Reace's periodic reports on this forum of his efforts to address the problem, as time went on, we were discouraged that a viable solution would be forthcoming. Dometic's offer to replace the old model with their RMD 8555 6.7 double door unit (which we assume is at no cost for the unit itself) is rather astounding. Of course, Dometic's response, while itself commendable, would not have happened without Reace's intervention. His dogged efforts to produce a solution for the subpar performance of the single door unit speaks volumes about his character-- especially as the problem was not of Escape's making. We are happy, and grateful, campers.
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Old 04-03-2015, 09:07 AM   #87
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Hi Reace,

That is very good news! Thank you for being so persistent in this matter!
Having such a big player replacing all the fridges no matter their age is a BIG succes.
Having replaced your fridge in Canada or the USA is one thing, having it replaced in the Netherlands is a whole different case.
We'll see if Dometic will go the extra (Dutch) mile.
I'll send you my contact details.
Seef,

It appears that Dometic uses Electrolux as their agent in The Netherlands. On the Dometic website, it looks like the nearest facility would be at:
Vennootsweg 1
Alphen a/d Rijn, 2404 GG
Tel. +31,172,468,300
Fax. +31 - 172 - 468 255
service.informatie@electrolux.nl
www.electrolux.nl

Glenn
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Old 04-03-2015, 10:40 AM   #88
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I'm assuming that these replacement doors are taken from a different, but existing model of 4.3 cu ft Dometic refrigerators(?). Anyone know for sure?
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Old 04-03-2015, 01:21 PM   #89
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Originally Posted by abby View Post
Seef,

It appears that Dometic uses Electrolux as their agent in The Netherlands. On the Dometic website, it looks like the nearest facility would be at:
Vennootsweg 1
Alphen a/d Rijn, 2404 GG
Tel. +31,172,468,300
Fax. +31 - 172 - 468 255
service.informatie@electrolux.nl
www.electrolux.nl

Glenn
Yes, I've been researching exterior gas vents and one website says "Dometic formerly Electrolux"

Ron
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Old 04-03-2015, 01:48 PM   #90
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Originally Posted by Zardoz View Post
I'm assuming that these replacement doors are taken from a different, but existing model of 4.3 cu ft Dometic refrigerators(?). Anyone know for sure?
"As per Reace’s post on the Escape Forum we were given seven doors as a sample to give to our customers with the RM8551 Dometic Fridge. These doors have additional insulation in them and have been provided in hopes of improving the fridge performance".
Tammy
3/31/2015 e-mail
Two doors have been accounted for.

Hope springs eternal.
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