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08-20-2014, 11:33 PM
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#361
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Senior Member
Join Date: Jan 2014
Location: North Van., British Columbia
Trailer: 2014 Escape 19, sold; 2019 Escape 21, Sept. 2019
Posts: 8,743
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Quote:
Originally Posted by gbaglo
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Sounds like a guy who should get an email copy of this thread. Lets see if he puts his money where his mouth is. If he's such a hands on guy maybe he can come up with a solution instead of us having to jury rig fixes.
Ron
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08-21-2014, 06:42 AM
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#362
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Senior Member
Join Date: May 2013
Location: Middle, Tennessee
Trailer: 2017 Escape 19' #2
Posts: 1,441
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Here you go
frank. marciano@ dometicusa.com
__________________
Tom
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08-21-2014, 06:51 AM
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#363
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Senior Member
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
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Done….my unit is still 35/15 this am with fans off overnight, will now try with fans on, but with thermister covered and freezer door still off.
__________________
Jim
Sometime life gets in the way of living.......
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08-21-2014, 08:24 AM
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#364
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Senior Member
Join Date: Aug 2012
Location: N/A, Indiana
Trailer: Escape
Posts: 976
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Quote:
Originally Posted by cpaharley2008
Done….my unit is still 35/15 this am with fans off overnight, will now try with fans on, but with thermister covered and freezer door still off.
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Inside frig temps are only significant when ambient air temp is also provided.
__________________
"Never argue with an idiot. They only bring you down to their level and beat you with experience." George Carlin
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08-21-2014, 10:55 AM
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#365
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Commercial Member
Join Date: Oct 2008
Location: Chilliwack, British Columbia
Trailer: All Escape(s)
Posts: 833
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Here's the latest.
Apparently the Germany plant was closed for 3 weeks for holidays. The last week and a half has been emails back and forth about installation methods and this and that. With an 8 hour time difference, it is difficult to get any quick results.
I was told this morning that the 'bosses' are flying to Germany next week to try and get this resolved.
Although I have backed out of this discussion, I have continued to push this through with Dometic. I don't expect to hear anything for at least a week now...if not longer.
What they have asked for is a bit more patience while they dig deeper to find a resolution....Please.
FYI, drilling holes in the freezer shelf helped to cool the fridge, however water in the freezer near the fins froze, water near the front of the freezer didn't, so it is not the solution.
As mentioned earlier, Dometic will resolve this and set things straight.
Reace
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08-21-2014, 11:02 AM
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#366
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Senior Member
Join Date: Aug 2012
Location: N/A, Indiana
Trailer: Escape
Posts: 976
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Reace,
Thank you very much for your persistence.
__________________
"Never argue with an idiot. They only bring you down to their level and beat you with experience." George Carlin
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08-21-2014, 11:04 AM
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#367
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Senior Member
Join Date: Mar 2013
Location: Yellow Springs, Ohio
Trailer: 2013 Escape 19
Posts: 709
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Thanks for the update, Reace.
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08-21-2014, 11:16 AM
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#368
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Senior Member
Join Date: Jun 2012
Location: Las Vegas, Nevada
Trailer: 2015 5.0 TA, 2014- RAM HEMI 8 spd
Posts: 447
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Thanks, Reace!
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08-21-2014, 11:17 AM
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#369
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Senior Member
Join Date: Mar 2013
Location: Asheville, North Carolina
Trailer: 2014 Escape 19
Posts: 895
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Thank you Reace. Your attitude to make things right is why ETI has "raving fans" instead of just satisfied customers.
__________________
Kevin
Thanks to the interstate highway system, it is now possible to travel across the country from coast to coast without seeing anything - Charles Kuralt
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08-21-2014, 11:33 AM
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#370
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Senior Member
Join Date: Sep 2013
Location: Vancouver, BC, British Columbia
Trailer: 19'
Posts: 326
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Thanks.
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08-21-2014, 12:13 PM
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#371
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Senior Member
Join Date: Jun 2012
Location: St.Albert, Alberta
Trailer: 21 ft November 17th
Posts: 847
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that is greats news , Thank you for all your efforts, truly apreciated.
__________________
MacRae, 21ft
2016 GMC Yukon SLT
St.Albert Alberta
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08-21-2014, 12:14 PM
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#372
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Senior Member
Join Date: May 2013
Location: Middle, Tennessee
Trailer: 2017 Escape 19' #2
Posts: 1,441
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Thanks Reace!
__________________
Tom
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08-21-2014, 01:39 PM
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#373
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Senior Member
Join Date: Nov 2012
Location: Little Rock, Arkansas
Trailer: 2014 Escape 19' and 2016 GMC Yukon SLT SUV.
Posts: 499
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Thank you Reace.
Tonny LR
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08-21-2014, 01:45 PM
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#374
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Senior Member
Join Date: Nov 2008
Location: Southern Alberta, Alberta
Trailer: 2015 Escape 5.0TA
Posts: 1,734
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Thats great news Reace.
__________________
Cheers
Doug
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08-21-2014, 01:56 PM
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#375
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Site Team
Join Date: Jun 2014
Location: Canyon Lake, Texas
Trailer: 2015 19 "Past Tents", 2021 F150 Lariat 2.7L EB
Posts: 10,222
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Quote:
Originally Posted by reace
As mentioned earlier, Dometic will resolve this and set things straight.
Reace
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Thank you Reace for your outstanding customer support.
__________________
"You can't buy happiness, but you can buy an RV. And that is pretty close."
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08-21-2014, 07:11 PM
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#376
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Senior Member
Join Date: May 2013
Location: ..., New Mexico
Trailer: 2013 Esc19/'14 Silvrado
Posts: 4,193
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At 8 AM Thursday (today)... 40.1° F inside fridge, 56.6° F in trailer... no fans, 4 dots on shore power all night, freezer compartment had been removed. Trailer is out in the open and it's a sunny day at 6700 Ft elevation.
At 3:45 PM inside fridge is 40.0° F, and it is 87.8° F in the trailer.
At 5:54 PM inside fridge is 39.6° F and it's 88.4° F in the trailer.
Previously, over a weeks' time I had my homeboy fans inside the 4.3 going great guns and placed in various positions. No significant changes in temps resulted.
__________________
Myron
"A billion here, a billion there...add it all up and before you know it you're talking real money." Everett Dirkson
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08-21-2014, 07:37 PM
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#377
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Site Team
Join Date: Nov 2008
Location: Portland, Oregon
Trailer: 2014 Escape 5.0 TA
Posts: 11,023
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Not to be a curmugeon, but is there anything inside the refrigerator and freezer? Even gallon jugs (with and without water) may make the temperature change? No one camps with an empty refrigerator/freezer.... pack the freezer full... loosely pack the refrigerator... then check the temps.
__________________
Donna D.
Ten Forward
2014 Escape 5.0TA
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08-21-2014, 08:44 PM
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#378
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Senior Member
Join Date: Feb 2014
Location: Port Angeles, Washington
Trailer: 2014 19'
Posts: 534
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Refrigerator - Measuring Temperatures
The recommended refrigerator temperature is 37 degrees F and freezer temperature is 0 degrees F. Measuring the temperature can help determine if the refrigerator is working properly. Before getting started, remember that the frequency of door openings plays a large role in maintaining proper refrigerator temperatures.
When taking a temperature measurement in the refrigerator section:
Use a bulb type or candy thermometer that is capable of measuring below zero degrees.
Place the thermometer in a container of food or liquid that has been in the refrigerator for more than 24 hours on the middle shelf (or as close to the middle of the unit as possible) and leave it there for at least three minutes.
When taking a temperature measurement in the freezer section:
Use a bulb type or candy thermometer that is capable of measuring below zero degrees.
Place the thermometer in between two packages of food that have been in the freezer for more than 24 hours on the middle shelf (or as close to the middle of the unit as possible) and leave it there for at least three minutes.
Note: Taking an air temperature reading would not be accurate because air temperatures fluctuate any time the door is opened.
Remember to wait at least three minutes before reading the thermometer. If your unit is still set at factory default control settings (please see your owner's manual for specific model settings), the fresh food section should measure somewhere between 34 and 42 degrees Fahrenheit. The freezer should measure between -5 and +8 degrees Fahrenheit.
Download a free copy of the Owner's Manual and/or Installation Instructions.
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08-21-2014, 09:08 PM
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#379
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Senior Member
Join Date: Feb 2014
Location: Port Angeles, Washington
Trailer: 2014 19'
Posts: 534
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After reading many other posts and doing extensive testing, there is no doubt in my mind the 6.7 we have is weak and the balance between top and bottom is wacko 'out of the box'.
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08-21-2014, 09:12 PM
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#380
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Commercial Member
Join Date: Apr 2014
Location: Hillsboro, Oregon
Trailer: 2014 Escape 21 - "Felicity"
Posts: 2,945
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All frozen veggies aside, when trying to determine the temperature of a closed system (aka door stays closed) with a remote readout digital thermometer inside, the manual instructions are irrelevant.
__________________
Charlie Y
Need custom storage to your design? Don't drill holes!
www.RVWidgetWorks.com
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