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Old 07-29-2016, 09:39 AM   #221
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We were informed yesterday (7-28) by "our" gal that today and Monday are Canadian holidays and that we should call back Tuesday for an answer to our question. Maybe Tammy might be in the office grinding away on our US Dot & Customs people...just a thought. We are scheduled to get our 5.0TA on 8-19. You hear people tell of strange things like time-compression and that sort of thing in periods of "crisis". This may not be a "crisis" but form a Sep '15 order date and now we are within a couple of weeks, the time has gone from slow-motion to a pretty rarely rapid gallop!
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Old 07-29-2016, 10:16 AM   #222
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Originally Posted by dmetz View Post
We picked up our 5.0 TA this morning. We are at a campground in Chilliwack, and we'll just stay here until the mess gets straightened out and we can export. Thank goodness we are retired and have all the time in the world. I feel sorry for those who have been affected by this and have a limited amount of time.
Great attitude Doug and Lucy! What a lovely part of the world to be "stuck" in. Enjoy your stay, explore a little, and really get to know your 5.0 TA. Life is good!
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Old 07-29-2016, 10:28 AM   #223
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Originally Posted by Donna D. View Post
Doug & Lucy probably have the most current information since they picked up their 5.0TA yesterday and are waiting to cross the border.
Greg and Teresa have the most recent information. That's still where things were as of yesterday. We will be going to the office on Tuesday to see if any progress has been made to get over the last hurdle.
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Old 07-29-2016, 11:30 AM   #224
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This is the update that I got from Tammy on Wednesday:

"
Hello Greg and Teresa,

As per my last email I was working with US Customs and based on conversations with US Customs at the Sumas Border Crossing in Sumas, WA we had hoped to resume exportation early this week. There was concern surrounding the definition of a US Agent as two of the key departments (NHSTA and US Customs) had different definitions for this term. The definition issue has now been resolved however, US Customs has negated on our conversation to provide us with a 30 day temporary pass and ultimately will not allow Escape Trailer Industries to import trailers into the US until we have a NHSTA letter of compliance in hand.

At this time we have received a partial acceptance and are waiting for the final process. I have been told this is a 24hr delay however, given the fact that nothing has gone as scheduled so far with what I have been told - I am still holding my breath. We have been told we are in que and are number 10 on the list. I have asked for a time reference as the number 10 doesn't mean anything to me. I am currently waiting for a response to me voicemail and email. - I will keep everyone updated as I am information becomes available.

I honestly believe we are on an day to day standby and hope to have good news for you shortly.

As soon as I have the okay the driver has agreed he can be here within 24 hours to pick up the trailers for delivery."
have not had the pleasure yet of meeting Tammy, but really like her grit and tenacity when dealing with govment workers. .....might even write her in as a third party candidate even if she ain't a citizen.....
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Old 07-29-2016, 02:56 PM   #225
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We were informed yesterday (7-28) by "our" gal that today and Monday are Canadian holidays...
Neither is a national holiday, but Monday (2016 Aug 01) is the civic holiday ("British Columbia Day" in B.C.). Today isn't a government-defined holiday, but a lot of people take the Friday before a Monday holiday as a day off to stretch the weekend, so it's a bad day to find people in offices. Similarly, it is popular to take vacation time after the Monday holiday, to use a statutory holiday instead of a day of vacation allotment.

The Escape Trailer Industries website says that their office is closed "July 29 – August 4, 2016". That's today through next Thursday.
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Old 07-29-2016, 03:07 PM   #226
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Lovely

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The Escape Trailer Industries website says that their office is closed "July 29 – August 4, 2016". That's today through next Thursday.
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Old 07-29-2016, 03:09 PM   #227
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Being closed and not working are two different things. I can imagine there's a certain amount of employees working at ETI trying to resolve this export issue. But, I wouldn't imagine they're available to just answer email or general phone call questions either if they've already stated they're closed.
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Old 07-29-2016, 03:20 PM   #228
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I'm sure you are correct Donna, just letting my frustration show a little I guess. I don't in anyway blame ETI for this mess that our government has created, and I'm trying to be patient, but it's hard at times. I'm supposed to be on my up to Indiana right now to meet the delivery driver, but instead I'm here at work

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Originally Posted by Donna D. View Post
Being closed and not working are two different things. I can imagine there's a certain amount of employees working at ETI trying to resolve this export issue. But, I wouldn't imagine they're available to just answer email or general phone call questions either if they've already stated their closed.
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Old 07-29-2016, 07:38 PM   #229
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I'm sure you are correct Donna, just letting my frustration show a little I guess. I don't in anyway blame ETI for this mess that our government has created, and I'm trying to be patient, but it's hard at times. I'm supposed to be on my up to Indiana right now to meet the delivery driver, but instead I'm here at work
I DO understand your frustration. Just like with frig issues, we need to place blame where it should be.

Current camping will ALWAYS beat an orientation or delivery HANDS DOWN!
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Old 07-29-2016, 10:48 PM   #230
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The sign on the door at ETI said they'd be open again on Tuesday. Sarah mentioned that they would have 4 days off. Unless I misread and misunderstood...but, you never know about me.
Lucy
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