No help from the Help Desk - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Community > Forum Help | Announcements | Suggestion Box
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 11-02-2014, 10:40 PM   #1
Senior Member
 
Join Date: Aug 2012
Location: Escondido, California
Trailer: 2012 Escape 19'
Posts: 874
No help from the Help Desk

I made this request twice with the "Contact Us" option with no help offered so I am asking for moderator help. When I go into User CP and look at "Private Messages" then I can select either "In Box" or "Sent Items". Isn't "Sent Items" where private messages from me to other forum members should be listed? Mine has always shown "0 Messages" although I should have many listed. Do you understand my problem? Can you help me get it corrected? THX!!
__________________

__________________
480 Amps 12VDC Battery Capacity,
350 Watts Adjustable Solar Panels,
2500 Watt Inverter;
"Want Some Ice Cubes?, "Want a Frozen Margarita?", Want a Jump?"
hotfishtacos is offline   Reply With Quote
Old 11-02-2014, 10:43 PM   #2
Senior Member
 
Join Date: Sep 2013
Location: Los Osos, California
Trailer: 2014 21 2013 Yukon
Posts: 2,421
Had a similar issue last month where my sent box didn't show messages I thought I had sent.
__________________

Rossue is offline   Reply With Quote
Old 11-02-2014, 10:47 PM   #3
Senior Member
 
KarenH's Avatar
 
Join Date: Oct 2012
Location: Bellingham, Washington
Trailer: 2013 Escape 15A
Posts: 1,923
Send a message via Skype™ to KarenH
When you create a message, you have to scroll way down to the bottom to check where it says "Save a copy of this message in your Sent Items folder." It would be nice if that were the default but it isn't.
__________________
Karen Hulford
2013 Escape 15A, "Egbert"
Ford 150 XLT 5.8L
Bellingham, Washington
KarenH is offline   Reply With Quote
Old 11-02-2014, 10:48 PM   #4
Senior Member
 
Join Date: Sep 2012
Location: Ottawa, Ontario
Trailer: 2013 Escape 19
Posts: 727
Under options at the end of the "Messaging & Notification" section, there's "Save a copy of sent messages in my Sent Items folder by default". Is this turned on?
__________________
Doug

2013 Escape 19 ("The Dog House") , 2012 Nissan Frontier
dbailey is offline   Reply With Quote
Old 11-02-2014, 10:56 PM   #5
Senior Member
 
KarenH's Avatar
 
Join Date: Oct 2012
Location: Bellingham, Washington
Trailer: 2013 Escape 15A
Posts: 1,923
Send a message via Skype™ to KarenH
Doug's solution is better and sets it as the default. I had missed that option when setting up my account.
__________________
Karen Hulford
2013 Escape 15A, "Egbert"
Ford 150 XLT 5.8L
Bellingham, Washington
KarenH is offline   Reply With Quote
Old 11-02-2014, 10:58 PM   #6
Senior Member
 
Join Date: Aug 2012
Location: Escondido, California
Trailer: 2012 Escape 19'
Posts: 874
Quote:
Originally Posted by dbailey View Post
Under options at the end of the "Messaging & Notification" section, there's "Save a copy of sent messages in my Sent Items folder by default". Is this turned on?
No it wasn't. Thanks! A long time ago I had my messages listed but maybe the defaults changed when this site changed ownership or was upgraded...and yes, this should be the default option. Thanks!
__________________
480 Amps 12VDC Battery Capacity,
350 Watts Adjustable Solar Panels,
2500 Watt Inverter;
"Want Some Ice Cubes?, "Want a Frozen Margarita?", Want a Jump?"
hotfishtacos is offline   Reply With Quote
Old 11-02-2014, 11:05 PM   #7
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B - "Toad". '08 Toyota RAV4 V6
Posts: 10,728
and where the heck is "Messaging & Notification" to be found?
I've looked through User CP and I can't find it.
__________________
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia

What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is online now   Reply With Quote
Old 11-02-2014, 11:13 PM   #8
Senior Member
 
Join Date: Aug 2012
Location: Escondido, California
Trailer: 2012 Escape 19'
Posts: 874
Quote:
Originally Posted by gbaglo View Post
and where the heck is "Messaging & Notification" to be found?
I've looked through User CP and I can't find it.
..Settings and Options / Edit Options /
__________________
480 Amps 12VDC Battery Capacity,
350 Watts Adjustable Solar Panels,
2500 Watt Inverter;
"Want Some Ice Cubes?, "Want a Frozen Margarita?", Want a Jump?"
hotfishtacos is offline   Reply With Quote
Old 11-02-2014, 11:52 PM   #9
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B - "Toad". '08 Toyota RAV4 V6
Posts: 10,728
Thanks. Found it and it was checked.
__________________
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia

What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is online now   Reply With Quote
Old 11-03-2014, 09:10 AM   #10
Site Team
 
Donna D.'s Avatar
 
Join Date: Nov 2008
Location: Portland, Oregon
Trailer: 2014 Escape 5.0 TA
Posts: 6,825
The reason it's not a default is due to the limitation of the number of messages. It doesn't take long for Inbox/Sent to completely plug up and you'd no longer be able to receive messages.

IMHO there are few messages that I respond to that are important enough to keep both sides of the conversation. I'd prefer choosing those that I do care to track. YMMV
__________________

__________________
Donna D.
Ten Forward
2014 Escape 5.0TA
Donna D. is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off






» Virginia Campgrounds

Reviews provided by



All times are GMT -5. The time now is 02:53 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.