Verify Your Forum Account Info - Site Updates Soon - Escape Trailer Owners Community
Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Go Back   Escape Trailer Owners Community > Escape Community > Forum Help | Announcements | Suggestion Box
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 01-07-2019, 12:51 PM   #1
Site Team
 
Janet H's Avatar
 
Join Date: Sep 2012
Location: Pacific NW, Washington
Trailer: 1964 Globetrotter
Posts: 940
Verify Your Forum Account Info - Site Updates Soon

In the coming weeks, we will be moving towards a simpler login using your email address (which is private) and password but first we want to make sure the address associated with your account is accurate.

Next week we will be prompting all forum members to verify their contact email as they login to the forum.

Many members have ancient e-mail addresses associated with their current accounts and so next week as you login we will ask you to affirm your email address is correct or to update it. If you need to update your email address please follow the prompts and then check your inbox for a confirmation email to your new address. If you are updating your e-mail address, there is a link in that email you will need to click to complete the process. You can then proceed as usual to login with your current user/pass information.

Once members have had time to verify existing addresses (or update them if needed) we will make the change to logging in with that address (a few weeks from now). We appreciate your patience as we go through this process.
__________________
.
You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose | Dr. Seuss

Escape Forum Custom Google Search
Janet H is offline   Reply With Quote
Old 01-07-2019, 07:24 PM   #2
Senior Member
 
Join Date: Dec 2012
Location: Edmonton, Alberta
Trailer: 1979 Boler B1700
Posts: 14,935
Was anything learned from this transition in previous forums? In FiberglassRV it was painful (at least for some of us), with multiple attempts required to trigger the transition of an account, and multiple stages of confirmation required... with problems at each stage.
Brian B-P is offline   Reply With Quote
Old 01-08-2019, 02:44 PM   #3
Site Team
 
Janet H's Avatar
 
Join Date: Sep 2012
Location: Pacific NW, Washington
Trailer: 1964 Globetrotter
Posts: 940
Quote:
Originally Posted by Brian B-P View Post
Was anything learned from this transition in previous forums? In FiberglassRV it was painful (at least for some of us), with multiple attempts required to trigger the transition of an account, and multiple stages of confirmation required... with problems at each stage.
Yes - we removed one of the steps (e-mail sent to you with click link)

It should be fairly painless now.

Next week you will see a popup here asking if you e-mail is correct. If you click yes, you are done. If you need to update your address then you would have led through that process.

About a week after that we will switch to the actual login change (with notice again)
__________________
.
You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose | Dr. Seuss

Escape Forum Custom Google Search
Janet H is offline   Reply With Quote
Old 01-08-2019, 04:07 PM   #4
Senior Member
 
Join Date: Dec 2012
Location: Edmonton, Alberta
Trailer: 1979 Boler B1700
Posts: 14,935
Thanks, Janet.
Brian B-P is offline   Reply With Quote
Old 01-15-2019, 02:32 PM   #5
Site Team
 
Janet H's Avatar
 
Join Date: Sep 2012
Location: Pacific NW, Washington
Trailer: 1964 Globetrotter
Posts: 940
Quote:
Originally Posted by Janet H View Post
In the coming weeks, we will be moving towards a simpler login using your email address (which is private) and password but first we want to make sure the address associated with your account is accurate.

Next week we will be prompting all forum members to verify their contact email as they login to the forum.

Many members have ancient e-mail addresses associated with their current accounts and so next week as you login we will ask you to affirm your email address is correct or to update it. If you need to update your email address please follow the prompts and then check your inbox for a confirmation email to your new address. If you are updating your e-mail address, there is a link in that email you will need to click to complete the process. You can then proceed as usual to login with your current user/pass information.

Once members have had time to verify existing addresses (or update them if needed) we will make the change to logging in with that address (a few weeks from now). We appreciate your patience as we go through this process.

Just a quick note: today this verification has been implemented. If you have substantial trouble you can click the contact link at the bottom of the page to reach the help desk.
__________________
.
You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose | Dr. Seuss

Escape Forum Custom Google Search
Janet H is offline   Reply With Quote
Old 01-15-2019, 02:46 PM   #6
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B 2020 Toyota Highlander XLE
Posts: 17,136
No problem with new log in.
__________________
What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is offline   Reply With Quote
Old 01-15-2019, 04:53 PM   #7
Senior Member
 
Join Date: Dec 2012
Location: Edmonton, Alberta
Trailer: 1979 Boler B1700
Posts: 14,935
Quote:
Originally Posted by gbaglo View Post
No problem with new log in.
But the login hasn't changed yet. That was just the e-mail verification... which worked for me, too.
Brian B-P is offline   Reply With Quote
Old 01-15-2019, 06:24 PM   #8
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B 2020 Toyota Highlander XLE
Posts: 17,136
True. Just thought I'd post something positive.
__________________
What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is offline   Reply With Quote
Old 01-16-2019, 01:53 PM   #9
Senior Member
 
Join Date: Aug 2014
Location: Calgary, Alberta
Trailer: 2016 19 / Toyota 4Runner 2019
Posts: 343
email

Quote:
Originally Posted by Janet H View Post
In the coming weeks, we will be moving towards a simpler login using your email address (which is private) and password but first we want to make sure the address associated with your account is accurate.

Next week we will be prompting all forum members to verify their contact email as they login to the forum.

Many members have ancient e-mail addresses associated with their current accounts and so next week as you login we will ask you to affirm your email address is correct or to update it. If you need to update your email address please follow the prompts and then check your inbox for a confirmation email to your new address. If you are updating your e-mail address, there is a link in that email you will need to click to complete the process. You can then proceed as usual to login with your current user/pass information.

Once members have had time to verify existing addresses (or update them if needed) we will make the change to logging in with that address (a few weeks from now). We appreciate your patience as we go through this process.
Hi, I tried to update the email that is shown in my profile but it tells me the new email already in use. The one in my profile will no longer work in a month or two.
__________________
Hugh
hughharden is offline   Reply With Quote
Old 01-16-2019, 02:07 PM   #10
Site Team
 
Janet H's Avatar
 
Join Date: Sep 2012
Location: Pacific NW, Washington
Trailer: 1964 Globetrotter
Posts: 940
Chances are good that you have two accounts. I can merge them... can you shoot me a PM with the e-mail addresses in question?
__________________
.
You have brains in your head. You have feet in your shoes.
You can steer yourself any direction you choose | Dr. Seuss

Escape Forum Custom Google Search
Janet H is offline   Reply With Quote
Old 07-23-2019, 07:24 PM   #11
Junior Member
 
Join Date: Jun 2009
Location: Sauk Centre, Minnesota
Trailer: 2015 Escape 21
Posts: 24
Need account help!

I am sending this from my phone because I am not able to log in on my home computer. I am afraid to log out on my phone for fear I'll never get back in!

I have tried multiple times and sent multiple messages to someone (I have no idea who gets - or is supposed to get - them. No one ever responds to my emails.

My user name is Posttoasties.
My email address is posttoasties@mainstreetcom.com

HELP! PLEASE!
Posttoasties is offline   Reply With Quote
Old 07-23-2019, 07:58 PM   #12
Senior Member
 
Jim Bennett's Avatar
 
Join Date: Oct 2008
Location: Calgary, Alberta
Trailer: 2017 Escape 5.0 TA
Posts: 15,532
Quote:
Originally Posted by Posttoasties View Post
I am sending this from my phone because I am not able to log in on my home computer. I am afraid to log out on my phone for fear I'll never get back in!

I have tried multiple times and sent multiple messages to someone (I have no idea who gets - or is supposed to get - them. No one ever responds to my emails.

My user name is Posttoasties.
My email address is posttoasties@mainstreetcom.com

HELP! PLEASE!
Do you use your email address you signed in with as your username and add your password? If so, you should get in.
__________________
2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
Jim Bennett is offline   Reply With Quote
Old 07-23-2019, 08:06 PM   #13
Senior Member
 
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: None, sold my 2014 5.0TA
Posts: 7,124
Like Jim says, you need to put your email address in the login screen as your username.

Are you using the Full Site view from the phone or the mobile? The Full Site view looks just like the web page you see on the home computer. From the Full Site view you can use the Contact Us option at the very bottom of the screen to send a message to the site administrators, don't know how you are trying to send it now.
__________________
Happy Motoring
Bob
padlin is offline   Reply With Quote
Old 07-23-2019, 10:46 PM   #14
Senior Member
 
sclifrickson's Avatar
 
Join Date: Sep 2015
Location: Port Townsend, Washington
Trailer: 2010 17B “MATT”, then 2017 19 “Lilly”
Posts: 1,584
Quote:
Originally Posted by Posttoasties View Post
I am sending this from my phone because I am not able to log in on my home computer. I am afraid to log out on my phone for fear I'll never get back in!



I have tried multiple times and sent multiple messages to someone (I have no idea who gets - or is supposed to get - them. No one ever responds to my emails.



My user name is Posttoasties.

My email address is posttoasties@mainstreetcom.com



HELP! PLEASE!


I’ve been having the same problem for some time now. No response from the Admins at “Contact Us” button on the website. Only Tapatalk still works. Which would be mostly ok except that I can’t update my profile via Tapatalk.
__________________
💩-p+☕️+n
sclifrickson is offline   Reply With Quote
Old 07-24-2019, 05:40 AM   #15
Senior Member
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
I reported both of these to the administrator...
__________________
Jim
Sometime life gets in the way of living.......
cpaharley2008 is offline   Reply With Quote
Old 07-24-2019, 08:54 AM   #16
Senior Member
 
sclifrickson's Avatar
 
Join Date: Sep 2015
Location: Port Townsend, Washington
Trailer: 2010 17B “MATT”, then 2017 19 “Lilly”
Posts: 1,584
Thanks! I’ll report back if/when/how it gets sorted.
__________________
💩-p+☕️+n
sclifrickson is offline   Reply With Quote
Old 07-24-2019, 09:16 AM   #17
Senior Member
 
Jim Bennett's Avatar
 
Join Date: Oct 2008
Location: Calgary, Alberta
Trailer: 2017 Escape 5.0 TA
Posts: 15,532
Have you guys cleared cookies and cache on your browsers? Not always the cause of stuff like this, but sometimes it is.
__________________
2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
Jim Bennett is offline   Reply With Quote
Old 07-30-2019, 08:44 AM   #18
Senior Member
 
sclifrickson's Avatar
 
Join Date: Sep 2015
Location: Port Townsend, Washington
Trailer: 2010 17B “MATT”, then 2017 19 “Lilly”
Posts: 1,584
Quote:
Originally Posted by Jim Bennett View Post
Have you guys cleared cookies and cache on your browsers? Not always the cause of stuff like this, but sometimes it is.


I did try that, to no avail, however I’m happy to report that Admin Janet squared me away and I’m good to go, thanks! Witness the new sig [emoji6]
__________________
💩-p+☕️+n
sclifrickson is offline   Reply With Quote
Old 07-30-2019, 10:12 AM   #19
Senior Member
 
Join Date: Jul 2018
Location: Abiquiu, New Mexico
Trailer: 2019 Escape 21 2017 GMC Canyon Duramax Diesel
Posts: 328
A while ago when logging in to the Forum, I got a screen message that said that I should login with my RV Trip Wizard login to access the Escape Forum. I did that, it worked and that is now what I use to login to Forum. If you have an RV Trip Wizard login, you might try that instead of the old forum login.
Chama is offline   Reply With Quote
Old 07-30-2019, 12:00 PM   #20
Senior Member
 
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: None, sold my 2014 5.0TA
Posts: 7,124
Quote:
Originally Posted by sclifrickson View Post
I did try that, to no avail, however I’m happy to report that Admin Janet squared me away and I’m good to go, thanks! Witness the new sig [emoji6]



Any idea what the fix was?
__________________
Happy Motoring
Bob
padlin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Escape Trailer Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -5. The time now is 03:10 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2023 Social Knowledge, LLC All Rights Reserved.