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Old 08-29-2016, 10:06 PM   #31
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Originally Posted by dmdunca44 View Post
We ordered the Escape 19. Our delivery date is Aug 27. All we know are the pictures on the website and a personal visit to the factory 2 years ago.
You will be getting the 2017 models. I believe most of the photos on the Escape site are up to date now.

Congrats on your order. You will love it.
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Old 08-29-2016, 10:24 PM   #32
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Originally Posted by dmdunca44 View Post
We ordered the Escape 19. Our delivery date is Aug 27. All we know are the pictures on the website and a personal visit to the factory 2 years ago.
You will probably notice that there are some changes. You will be getting what you see in the photos. The sides of the trailer are now flat, not rounded as you saw when you visited. You see that there is a new door with a regular screen door. Some finishes on appliances are now different as is the awning. You have window choices and many other possible options so it will still basically be what you want. Have fun with the option choices.
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Old 08-29-2016, 10:31 PM   #33
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I thought people who had ordered were offered a choice to take the 2017 model with more standard features, but at more cost, or to stick with the 2016 design.
Only the purchaser would know what they opted to do.
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Old 08-29-2016, 10:34 PM   #34
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I thought people who had ordered were offered a choice to take the 2017 model with more standard features, but at more cost, or to stick with the 2016 design.
Only the purchaser would know what they opted to do.
He ordered 2 weeks ago, so would be getting the 2017 model. Only those that ordered last year for this production year get the option of either. At least I think that is how it works.
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Old 08-29-2016, 10:34 PM   #35
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Originally Posted by dmdunca44 View Post
OK. Color me confused. We just placed an order two weeks ago. Will our trailer look like the pictures on the website? If jot, how do we find out what we have ordered?
On Escape's website, going to 19 ft trailer, the first photo you see is the classic model. Scroll down to pictures. All the pictures that show up there are from the new design.
Congratulations!! You will be very happy!
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Old 08-29-2016, 10:35 PM   #36
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Originally Posted by gbaglo View Post
I thought people who had ordered were offered a choice to take the 2017 model with more standard features, but at more cost, or to stick with the 2016 design.
Only the purchaser would know what they opted to do.
Maybe that is correct. I thought that that was a temporary thing. I may be wrong then. I thought it was people who had ordered previously and limited to this year. Someone else can tell us maybe. If anyone ordering for all pick-ups dates in 2017 can get a classic, I did not know that. Is that what you are saying?
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Old 08-29-2016, 10:45 PM   #37
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He ordered 2 weeks ago, so would be getting the 2017 model. Only those that ordered last year for this production year get the option of either. At least I think that is how it works.
Thought so. Whew. Thought I just misinformed people greatly. Thank you.
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Old 08-29-2016, 10:49 PM   #38
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He ordered 2 weeks ago, so would be getting the 2017 model. Only those that ordered last year for this production year get the option of either. At least I think that is how it works.
As usual Jim is right. Though people only got a choice when their production date was after the new design of their size trailer came into production. Would people opt for the new design and willing to wait, was offered also.
This all only for 2016, ordered last year.
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Old 08-29-2016, 10:53 PM   #39
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Originally Posted by Jim Bennett View Post
Absolutely. Well put.

Glad you said this, I am tired of being called snotty for like comments.
First, concerning Karen's comment about ETI being a private company and they are free to run their company in any way they want; you are totally right. However, the public has the option to peruse the Internet to look for "reviews" before making a purchase. The Escape Forum is one source that I am sure many perspective customers would look at before deciding to purchase. If I were considering a purchase and happened upon this thread, I would seriously question why someone (ie. Laura) simply voicing concerns and asking questions about why others were being bumped up to earlier completion dates and she was not given that same option, resulted in such negative reactions and responses by others on the forum. Laura was not being negative; she was simply stating facts and asking questions and was, and in my opinion, treated very unfairly and negatively (almost in a bully-like manner) by some of the staunch Escape supporters. The reactions to her questions were much more negative than any of her statements. This is not the first time she has been treated in this manner.
I can totally relate to some of Laura's frustrations as we dealt with similar situations ourselves over the years in our dealings with ETI (after having purchased five Escape trailers between 2004 and 2015). No company is perfect, we all make mistakes, but the reality is that most people today making a large purchase will do a sizable amount of research before making a big investment. I think they deserve the truth. Some negative experiences with any given company are not going to take the company under, but it is a given that if the company cares about the public opinion concerning their product, they will want to make it right when a customer has concerns or problems. For current owners to come down on every one who "complains" about ETI and their products or service, does not present the greatest image to prospective buyers.
Sorry, but when I see someone being bullied, it is hard to just stand by and not say something.
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Old 08-29-2016, 10:54 PM   #40
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"We ordered the Escape 19. Our delivery date is Aug 27. All we know are the pictures on the website and a personal visit to the factory 2 years ago."

I'm retired and old. How was I to know what today's date was? I thought he was taking delivery soon. Didn't realize soon was a couple days ago.
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