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Old 06-03-2014, 03:57 PM   #1
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shipping parts to ETI from USA

I've started shipping parts from the USA to Canada for my 21 build; Tammy wrote that she had to pay $49 for fees and handling on her end; this is 20% of the price of the item!

I sent this as a gift to myself at ETI and noted it would be re-imported back to the USA.

Did others have have this issue and if so, how did you address it? Is there something I did wrong in filling out the customs forms at the US side? Can I file for a return on crossing the border (like the VAT tax in Europe?)
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Old 06-03-2014, 05:00 PM   #2
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What shipping company did you use? When I mail-order from the US, I always avoid the base-price UPS and Fedex services, because they charge huge brokerage fees (or they used to, at least). The more expensive UPS and Fedex services and USPS have always worked well for mail-ordered items.
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Old 06-03-2014, 05:36 PM   #3
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We just sent fabric from Sailrite and a cable with no problems, UPS and USPS. Tammy said sometimes things get through with paying customs and some don't.
I see your orientation is the same day as ours, I guess they do 2 at the same time?
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Old 06-03-2014, 05:46 PM   #4
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We ordered our satellite antenna from Camping World and they shipped to ETI for a nominal fee. Our mirrors were ordered from Costco in Canada which allows you to order from the U.S. but you can only ship to a Canadian address. The shower head we sent USPS.
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Old 06-03-2014, 05:52 PM   #5
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If the seller will only ship UPS, I don't buy it.
I have everything shipped USPS or forget it.
Getting dinged by UPS for "brokerage fees" once is enough.
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Old 06-03-2014, 06:49 PM   #6
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I send everything by USPS as I get a discount when I ship it through my business address. Did research Canada Post, the GST (general sales tax) and PST (provincial sales tax) are refundable - just have to file paperwork, same as doing a VAT (value added tax) when one visits Europe.
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Old 06-03-2014, 08:43 PM   #7
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I used USPS. The charge was high, but was able to get ETI to install a shower head during the build that would have needed reinforcing if left until after the build was complete. If it doesn't require them to install ahead of time, I would recommend carrying with you until the day of the orientation. I shipped a paper towel rack and umbra hooks, but ETI installed during my orientation.
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Old 06-03-2014, 08:53 PM   #8
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Quote:
Originally Posted by kstock11 View Post
I used USPS. The charge was high, but was able to get ETI to install a shower head during the build that would have needed reinforcing if left until after the build was complete. If it doesn't require them to install ahead of time, I would recommend carrying with you until the day of the orientation. I shipped a paper towel rack and umbra hooks, but ETI installed during my orientation.
I sent a rear camera system and a "shortie" Atwood electric tongue jack (clears the tailgate) as they needed it early for wire routing, otherwise I'm taking the simple stuff with.
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Old 06-03-2014, 09:16 PM   #9
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Quote:
Originally Posted by tractors1 View Post
I've started shipping parts from the USA to Canada for my 21 build; Tammy wrote that she had to pay $49 for fees and handling on her end; this is 20% of the price of the item!
Welcome to cross-border shipping. I'm sure you were not told of this charge, as it is customary for the shipping companies to not mention it in advance, then hold your property hostage until someone pays to get it from them... or they just deliver it then bill you.

Quote:
Originally Posted by tractors1 View Post
I sent this as a gift to myself at ETI and noted it would be re-imported back to the USA.

Is there something I did wrong in filling out the customs forms at the US side? Can I file for a return on crossing the border (like the VAT tax in Europe?)
It probably doesn't matter whether or not you re-import the item, as this was almost certainly not a tax or duty of any kind, or any other kind of fee charged by a government. Accordingly, you likely made no error in government forms. This sort of charge is usually a bogus fee by the shipping company, which will happily repeatedly charge the fee if you send the same item - or any random object - over the border.

If this money did not go to any government (unlike a legitimate tax), there is no way to reclaim the value from any government. The courier company sure won't give it back to you.

Quote:
Originally Posted by tractors1 View Post
Did others have this issue and if so, how did you address it?
Yes, essentially any Canadian who has purchased something from a U.S. supplier who ships with a courier company has had the same experience. I address this by avoiding the courier companies and - as others have already mentioned - using the post offices (US Postal Service [USPS] and Canada Post) instead.

The other avoidance method is to purchase from a supplier who ships from a Canadian location - regardless of where the supplier is based - avoiding the border crossing entirely.
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Old 06-03-2014, 09:21 PM   #10
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Quote:
Originally Posted by tractors1 View Post
I send everything by USPS as I get a discount when I ship it through my business address. Did research Canada Post, the GST (general sales tax) and PST (provincial sales tax) are refundable - just have to file paperwork, same as doing a VAT (value added tax) when one visits Europe.
I don't get this part - Canada Post doesn't charge the bogus brokerage fees, and GST (which is Goods and Services Tax; 5%) and PST (7% in BC) together don't add up to 20% of the item value. This almost sounds like COD (Cash On Delivery) instead of pre-paid shipping.
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