Help needed with dead pump - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Tech > Escape Systems | Water, Waste, Charging & Propane
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 06-21-2012, 11:04 PM   #1
Senior Member
 
medora's Avatar
 
Join Date: Aug 2010
Location: Three Oaks, Michigan, Michigan
Trailer: 2012 Escape 17B
Posts: 227
Help needed with dead pump

Hi all,

We are out in our Escape for our first fun (not work) trip and unfortunately are having trouble with a few things, some of which we know will require a trip to the RV service department, but one of which is a more pressing (read annoying) problem ... our pump is working essentially when it feels like it, which increasingly is not often. It seems now to be mainly dead. Because it is working off and on I'm thinking it is not a fuse, though frankly we are not sure where the fuse would even be to check?

Can you all help us with troubleshooting? We are new to all this and aren't sure if we are just missing something obvious. I did, for what it's worth, turn the main electric on and off to "reset" things; this did nothing.

We plan to try to call Reace in the morning but because of the time difference we were thinking some of you might have ideas more quickly.

Yes, our water tank has water . It reads 3/4 full.

Thanks, all.
__________________

__________________
Elizabeth & Dan
Oliver the 2012 17B
Fern the Golden Retriever
& Dovekie the Wirehaired Pointing Griffon
medora is offline   Reply With Quote
Old 06-21-2012, 11:16 PM   #2
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B - "Toad". '08 Toyota RAV4 V6
Posts: 10,722
Re: Help needed with dead pump

Since you're new to this, I have to ask a dumb question. Are you hooked to city water? If you are, you aren't supposed to use the pump. I'm guessing that you could damage the pump if you do. Or it could just be a loose wire.

Sorry, but that's all I can offer.

baglo
__________________

__________________
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia

What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is online now   Reply With Quote
Old 06-21-2012, 11:54 PM   #3
Senior Member
 
medora's Avatar
 
Join Date: Aug 2010
Location: Three Oaks, Michigan, Michigan
Trailer: 2012 Escape 17B
Posts: 227
Re: Help needed with dead pump

Nope. Boondocking. With no other water right now other than what's in the tank, which is why we are not happy with our grumpy pump. Not sure which wires to check down yonder either.
__________________
Elizabeth & Dan
Oliver the 2012 17B
Fern the Golden Retriever
& Dovekie the Wirehaired Pointing Griffon
medora is offline   Reply With Quote
Old 06-22-2012, 12:16 AM   #4
Senior Member
 
Sandra L's Avatar
 
Join Date: Oct 2008
Location: Antelope, California
Trailer: 2009 17B "Suite Escape" pulled by a 2005 Toyota Sienna
Posts: 1,513
Re: Help needed with dead pump

Sorry to hear of the difficulty. Have you located the water pump? Mine is under the drivers' side bench (bed) and the wires run from that. However, since it is so late for you now, you might as well get a good nights rest .
__________________
Peace and Sunshine
Sandra L is offline   Reply With Quote
Old 06-22-2012, 12:24 AM   #5
Senior Member
 
escape artist's Avatar
 
Join Date: Oct 2008
Location: St. Thomas not BVI., Ontario
Trailer: 2014 Escape 5.0TA
Posts: 5,287
Re: Help needed with dead pump

Hi: medora...With our water system the pump, when switched on, runs for a few seconds then shuts off. The red indicator light stays on. When running the tap the pump runs on/off as required. Sometimes it will run when I turn over in bed as well, and that makes me "grumpy" in the night.
Make sure your bypass valves are turned on so the hot water tank fills too. Hope this helps. Alf
escape artist N.S. of Lake Erie
__________________
Quote Bugs Bunny..."Don't take life too seriously, none of us get out of it ALIVE"!!!
'10 Frontier CC. S.E. 4X4 Lng. Bed V6 '14 Escape 5.0TA
St.Thomas Ont.( Not the Virgin Islands)
escape artist is offline   Reply With Quote
Old 06-22-2012, 12:48 AM   #6
Senior Member
 
Devil Dog's Avatar
 
Join Date: Feb 2012
Location: Steveston B.C., British Columbia
Trailer: 2012- 17'B.... 2016 Tacoma SR5 TRD
Posts: 455
Re: Help needed with dead pump

How old is your pump.? Are your batteries fully charged.? Lift the seat and check for loose wires. It could be a pressure sensor that turns the pump off when the tap is closed.
1, turn off the pump switch 2, open taps now turn on pump switch and the pump may come on.
Also try with the pump on and a tap open... a few (gentle) taps with a soft hammer or something similar.. on the pump housing. It could even be the on / off switch it's self.
__________________
I've almost been everywhere man.
Almost been everywhere.....
Devil Dog is offline   Reply With Quote
Old 06-22-2012, 08:44 AM   #7
Senior Member
 
thoer's Avatar
 
Join Date: Oct 2009
Location: Galesville, Wisconsin
Trailer: 2017 21 "Blue II" & 2017 Highlander XLE (previously 2010 17B "Blue" & 2008 Tacoma)
Posts: 3,958
Re: Help needed with dead pump

E,
It is possible that there is air in the line and it could clear itself up. As someone else already said, the pressure sensor could be going bad. Or if the the pump motor is built like car starter motors - it might have a bad spot on the rotor, meaning if it stops at the bad spot it will not start. When it doesn’t start, try tapping on it. Or WITH PUMP SWITCH OFF see if you can use something to turn the plastic cooling vanes you can see inside the opening on the motor. Then try turning it on and see if it starts.

Hope for the air in the line - that should clear itself up as you run more water.

Eric
__________________
Eric (and Mary who is in no way responsible for anything stupid I post)

SAE Towing Standard "Beware of false knowledge; it is more dangerous than ignorance." George Bernard Shaw
thoer is offline   Reply With Quote
Old 06-22-2012, 10:01 AM   #8
Senior Member
 
medora's Avatar
 
Join Date: Aug 2010
Location: Three Oaks, Michigan, Michigan
Trailer: 2012 Escape 17B
Posts: 227
Re: Help needed with dead pump

All, thanks so much for jumping in to help. So appreciated! In short, we do know when it's working that the pump motor only goes on when we hit the faucet and call for water. In this case the motor just doesn't go on period. It's as if the pump was turned off ... but it isn't (red light is indeed on). We are not fully charged but probably at about 80% ... should be plenty for the pump. We have also gotten to know the gasping and, um, gaseous noises that indicate air in the line. What happens in this case is silence ... nada. It does work intermittently, so we will get in there this morning and check wires, and give your suggestion a whirl too, Eric ... if we're lucky something just shook loose.

Our Escape (and pump) are brand new btw ... this is only our second trip.

We are also having fridge problems, which I know will require a trip to the RV service dept ... Will post about these when we get home as I am curious if anyone else has had similar issues.

Despite these inconveniences, we LOVE this thing. Let my minor complaints not fool you

__________________
Elizabeth & Dan
Oliver the 2012 17B
Fern the Golden Retriever
& Dovekie the Wirehaired Pointing Griffon
medora is offline   Reply With Quote
Old 06-22-2012, 03:59 PM   #9
Senior Member
 
Sandra L's Avatar
 
Join Date: Oct 2008
Location: Antelope, California
Trailer: 2009 17B "Suite Escape" pulled by a 2005 Toyota Sienna
Posts: 1,513
Re: Help needed with dead pump

Have you had an opportunity to call the factory? Hopefully, it is something simple.
__________________
Peace and Sunshine
Sandra L is offline   Reply With Quote
Old 06-22-2012, 11:17 PM   #10
Senior Member
 
medora's Avatar
 
Join Date: Aug 2010
Location: Three Oaks, Michigan, Michigan
Trailer: 2012 Escape 17B
Posts: 227
Re: Help needed with dead pump

We are in touch with Reace ... totally responsive as usual. No clue what's up yet though ... This may have to be fixed when we are back home next week ...
__________________

__________________
Elizabeth & Dan
Oliver the 2012 17B
Fern the Golden Retriever
& Dovekie the Wirehaired Pointing Griffon
medora is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off






» Virginia Campgrounds

Reviews provided by



All times are GMT -5. The time now is 07:21 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.