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Old 03-26-2016, 01:46 AM   #11
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Originally Posted by Take_a_hike View Post
We have always bought previously owned RV's and never had an issue. Could it be the previous owners worked all those issues out before they sold it? We picked up our Escape Tuesday and our first two days were spent traveling and fixing plumbing. First we could not get water out of the kitchen or bathroom faucet, but water did leak out the connections for the shower head. Fortunately, after checking the forum, someone suggested removing the aerator. Worked - except for the hot water in the bathroom. We needed to remove the entire faucet for that (needed to fix the shower head anyway). Look at what we pulled from the hot water side! Don't think I want to drink the water!
Ugh! Major bummer and especially on your way home. I'd contact ETI tomorrow - maybe someone will answer their phones (or emails) on a Saturday. Definitely on Monday.

That's one of the problems of doubling production, or trying to. You have to train new employees and all that. But stuff like that should be checked before the trailer leaves their premises.

I know I'll be pretty pissed off if that happens with our trailer.

I know I'm fairly new to this forum (less than a year), compared to others, but I don't remember reading about this happening before. And I've read a lot of threads on this forum while researching the trailers before deciding to order.

Good luck!
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Old 03-26-2016, 01:46 AM   #12
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About the only problem we had bringing our 21 home was a small leak at the water pump. Just snugging down the coupling took care of that. As for the fresh water tank, we use it strictly for washing and bathing. Cooking and drinking is with bottled water. Loren
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Old 03-26-2016, 06:56 AM   #13
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Might be a good thing for people to do when they go to the plant to pick up their new trailers, make sure you have ETI, or yourselves, hookup to some water and test the systems during or after the walk through. Wouldn't imagine wet testing the plumbing is part of the QC process before a trailer goes out the door.

I had my trailer delivered, we had heavy dust and little bits of trash in the EMS (Surge Protector) that were causing it to chatter, had to be from leaving the cover off during the trailer build.

All the little things like this I found I reported to ETI in an email after going through the trailer.

Used to drive me crazy when folks would report a computer problem then tell you you "it's been like this for months". Can't fix what you don't know is broke.
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Old 03-26-2016, 09:22 AM   #14
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At orientation we were told they had put a little water in the tanks to check the limes and pump, but the tanks were empty during orientation because when you travel it is recommended to have them either empty or full so they don't move around ,
If you do a search for water pump issues you will find information about removing aerator.. Most appeared to pertain to flushing tanks after winterizing. Since ours just finished production and it is spring, it was never winterized. I do not know how long it would have taken to solve the problem with out the forum to turn to..
We always use bottled water for drinking and cooking, I just was thinking with a new trailer with new fresh water tanks it may not be a concern. I guess there is no point in purchasing a water filter? Seems like shutting the barn door after the horses got out.
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Old 03-26-2016, 11:14 AM   #15
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There's a wide variation in people and what is acceptable to them and what bothers them for what seems like forever. Personally, we sanitize the water system once or twice a year with a little bleach, religiously use a filter on the water supply, even when filling at home and drink and cook with bottled water. I wouldn't let problems in the first few days of ownership affect my fun for years. Perhaps having oversight for dozens of public restrooms, drinking fountains and numerous public swimming pools has colored my tolerance limits, I'd suggest you do the best you can with it and move on. But that's just me.
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Old 03-26-2016, 11:45 AM   #16
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Quote:
Originally Posted by Take_a_hike View Post
At orientation we were told they had put a little water in the tanks to check the limes and pump, but the tanks were empty during orientation because when you travel it is recommended to have them either empty or full so they don't move around ,
If you do a search for water pump issues you will find information about removing aerator.. Most appeared to pertain to flushing tanks after winterizing. Since ours just finished production and it is spring, it was never winterized. I do not know how long it would have taken to solve the problem with out the forum to turn to..
We always use bottled water for drinking and cooking, I just was thinking with a new trailer with new fresh water tanks it may not be a concern. I guess there is no point in purchasing a water filter? Seems like shutting the barn door after the horses got out.
Sorry Mary and Kevin . I don't blame you for being upset .Let Escape know . I am sure all this is going to work itself out . Don't know if you are home yet . Drive safe and if there is anything I can do to help , please let me know . Pat
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Old 03-26-2016, 11:46 AM   #17
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There's a wide variation in people and what is acceptable to them and what bothers them for what seems like forever. Personally, we sanitize the water system once or twice a year with a little bleach, religiously use a filter on the water supply, even when filling at home and drink and cook with bottled water. I wouldn't let problems in the first few days of ownership affect my fun for years. Perhaps having oversight for dozens of public restrooms, drinking fountains and numerous public swimming pools has colored my tolerance limits, I'd suggest you do the best you can with it and move on. But that's just me.
Dave
True, but someone should not be expecting to work on plumbing right away. Stuff like that can and should be checked at the factory before the customer is even told it's ready to be released to them. A new owner should expect to be able to use their trailer properly and completely once they haul it away from the factory. If you've ordered a trailer with cable connections or a television, you expect them to work when you turn them on. You assume that it's been checked by the QA/QC person. Lots of people are hauling their trailers quite a ways home from the factory and they would like it to work for them on their way home. And not everyone can fix that stuff on their own. I know I can't.

I know nothing is perfect, things need to be maintained and things will wear out over time. But I do expect my brand new, fresh out of the box (so to speak) trailer to be fully functioning in all aspects. I expect all the electrical outlets to be checked, same with brake lights, turn signals, the a/c, furnace, frig and everything else on it. That's my tolerance level.
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Old 03-26-2016, 12:02 PM   #18
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Originally Posted by NW Cat Owner View Post
True, but someone should not be expecting to work on plumbing right away. Stuff like that can and should be checked at the factory before the customer is even told it's ready to be released to them. A new owner should expect to be able to use their trailer properly and completely once they haul it away from the factory. If you've ordered a trailer with cable connections or a television, you expect them to work when you turn them on. You assume that it's been checked by the QA/QC person. Lots of people are hauling their trailers quite a ways home from the factory and they would like it to work for them on their way home. And not everyone can fix that stuff on their own. I know I can't.

I know nothing is perfect, things need to be maintained and things will wear out over time. But I do expect my brand new, fresh out of the box (so to speak) trailer to be fully functioning in all aspects. I expect all the electrical outlets to be checked, same with brake lights, turn signals, the a/c, furnace, frig and everything else on it. That's my tolerance level.
I agree with you fully! That's my tolerance level also. That's also why we are planing on spending 2 weeks in an ROD not far from Sumas. So we can check everything out and be able to take it back to Chillwack if any problems crop up. As we are wintering in So.Cal. And Az. And won't be back home for six months
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Old 03-26-2016, 12:09 PM   #19
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Quote:
Originally Posted by NW Cat Owner View Post
True, but someone should not be expecting to work on plumbing right away. Stuff like that can and should be checked at the factory before the customer is even told it's ready to be released to them. A new owner should expect to be able to use their trailer properly and completely once they haul it away from the factory. If you've ordered a trailer with cable connections or a television, you expect them to work when you turn them on. You assume that it's been checked by the QA/QC person. Lots of people are hauling their trailers quite a ways home from the factory and they would like it to work for them on their way home. And not everyone can fix that stuff on their own. I know I can't.

I know nothing is perfect, things need to be maintained and things will wear out over time. But I do expect my brand new, fresh out of the box (so to speak) trailer to be fully functioning in all aspects. I expect all the electrical outlets to be checked, same with brake lights, turn signals, the a/c, furnace, frig and everything else on it. That's my tolerance level.
I totally agree with you Laura . Pat
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Old 03-26-2016, 12:11 PM   #20
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I agree too. People don't expect to drive a brand new car off the lot with liquid leaking from a hose, or the radio cutting in and out due to a faulty connection. I'm fairly certain the tolerance would be pretty low in those situations and see no real difference with buying a new Escape.
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