RMD8555 Warranty on Swapped Out Refrigerator???? - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Tech > Escape Systems | Water, Waste, Charging & Propane
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 09-03-2015, 02:15 PM   #1
Senior Member
 
skiman's Avatar
 
Join Date: Nov 2013
Location: Jeromesville, Ohio
Trailer: Escape 21' pulled with 2014 Silverado Crewcab
Posts: 589
RMD8555 Warranty on Swapped Out Refrigerator????

I got my new refer on Monday. Has anyone gotten good information on how to handle warranty? I thought someone posted that Dometic was only going to honor the orignal warranty from your trailer pickup date. To get the two year warranty you are supposed to take it in at one year for maintenance. That would be next month on a one month old refer.
__________________

__________________
Carl,

"Isn't it amazing how much stuff we get done the day before vacation?"
Zig Ziglar
skiman is offline   Reply With Quote
Old 09-03-2015, 02:28 PM   #2
Commercial Member
 
tractors1's Avatar
 
Join Date: Apr 2014
Location: Hillsboro, Oregon
Trailer: 2014 Escape 21 - "Felicity"
Posts: 2,326
I would think the start date of the warranty would be install date of the unit, which you do put down on the new registration.
__________________

__________________
Charlie Y

Need custom storage to your design? Don't drill holes!
www.RVWidgetWorks.com
tractors1 is offline   Reply With Quote
Old 09-03-2015, 02:34 PM   #3
Senior Member
 
Jim Bennett's Avatar
 
Join Date: Oct 2008
Location: Calgary, Alberta
Trailer: 2017 Escape 5.0 TA
Posts: 11,934
Maintaining the warranty from the original date is what is typically done with most similar warranties I have dealt with, Carl. In theory they did a fix within the original warranty timelines, which is what they were obligated to do. It sure would be nice to replace something near the end of warranty, then get another full warranty, and repeat.

But, I have been known to be wrong before. Hopefully you get the full warranty from this point on.
__________________
2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
Jim Bennett is offline   Reply With Quote
Old 09-03-2015, 02:59 PM   #4
Senior Member
 
Join Date: Feb 2014
Location: Port Angeles, Washington
Trailer: 2014 19'
Posts: 532
Thanks for asking this. I just received the paperwork to extend my previous warranty and need to call Dometic soon.

This is more of a 'class' replacement then individual warranty replacements. My refrigerator was not 'broken' from a warranty standpoint because no where in the warranty does it state a remedy for being 'weak'?

I 'hope' for a two year warranty but have no faith in Dometic after what we have been through with them.
Klem is offline   Reply With Quote
Old 09-03-2015, 04:08 PM   #5
Senior Member
 
padlin's Avatar
 
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: 5.0 TA #6, 2012 F150 EB
Posts: 3,849
I got back the new warranty registration from Dometic on the new fridge installed a month or so ago. They gave me 2 full years from the date I had the new one installed. I just kept my mouth shut and sent it with a purchase date that was the install date, seems they had no trouble with that.
__________________
Happy Motoring
Bob
padlin is offline   Reply With Quote
Old 09-03-2015, 05:03 PM   #6
Senior Member
 
skiman's Avatar
 
Join Date: Nov 2013
Location: Jeromesville, Ohio
Trailer: Escape 21' pulled with 2014 Silverado Crewcab
Posts: 589
Talking

Quote:
Originally Posted by padlin View Post
I got back the new warranty registration from Dometic on the new fridge installed a month or so ago. They gave me 2 full years from the date I had the new one installed. I just kept my mouth shut and sent it with a purchase date that was the install date, seems they had no trouble with that.
Sounds good to me!
__________________
Carl,

"Isn't it amazing how much stuff we get done the day before vacation?"
Zig Ziglar
skiman is offline   Reply With Quote
Old 09-26-2015, 09:22 PM   #7
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: York, Pennsylvania
Trailer: 2016 2ndGen Escape 19' PRAIRIE SCHOONER pulled by 2014 Ram Hemi/8sp
Posts: 13,692
Got my new warranty card too, I'm good for another 2 years.....
__________________
Jim
The two most important days in your life are the day you were born and the day you find out why………..Mark Twain
cpaharley2008 is offline   Reply With Quote
Old 09-27-2015, 12:40 PM   #8
Senior Member
 
azjack's Avatar
 
Join Date: Nov 2010
Location: Tucson, AZ, Arizona
Trailer: gone, 19 and 21
Posts: 472
warranty

Jim, do you have the extended or normal based on original date of delivery? I don't have ext. and dometic said mine will run out this Oct. I'm on my third circuit board, first two replaced by dometic although I had to pay some labor and pay the service call for the mobile tech.
Jack
azjack is offline   Reply With Quote
Old 09-27-2015, 01:45 PM   #9
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: York, Pennsylvania
Trailer: 2016 2ndGen Escape 19' PRAIRIE SCHOONER pulled by 2014 Ram Hemi/8sp
Posts: 13,692
Seems since we got an entirely new unit that we also got an entirely new warranty period of 2 years from date of install this year!! I had bought an extended on my old unit, but that is water over the dam.
__________________

__________________
Jim
The two most important days in your life are the day you were born and the day you find out why………..Mark Twain
cpaharley2008 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off






» Virginia Campgrounds

Reviews provided by



All times are GMT -5. The time now is 12:51 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.