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Old 03-31-2016, 08:38 PM   #21
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Not a new problem. We brought our new 19 home and noticed the TP stored in the floor cabinet under the fridge was all wet. ETI said turn the pump on and watch. Water was pouring out of the side of it from a bad seal. Reace sent a new pump PDQ, and once I figured out how to prop the bed up for access, it took about 20 minutes to install the new one.
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Old 04-02-2016, 02:31 PM   #22
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I had an Artis pump fail on my 17 while on the road. Fortunately, was not far from an RV dealer, and bought a Shurflo to replace the Artis. Reace reimbursed me, and commented that they had been having problems with Artis. My 19 now has a Shurflo, AND I now carry a spare.
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Old 04-02-2016, 03:23 PM   #23
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Quote:
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I had an Artis pump fail on my 17 while on the road. Fortunately, was not far from an RV dealer, and bought a Shurflo to replace the Artis. Reace reimbursed me, and commented that they had been having problems with Artis. My 19 now has a Shurflo, AND I now carry a spare.
Not to scare you but the 2 we replaced , we are on 3 rd were all Shurflo . Pat
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Old 04-02-2016, 04:04 PM   #24
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Pat- 3 pumps in your 2013 trailer?
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Old 04-02-2016, 04:10 PM   #25
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Pat- 3 pumps in your 2013 trailer?
Yep on number 3 . Escape supplied the first one . trailer was 2 months old . I think I should get a spare to carry . Pat
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Old 06-16-2016, 11:15 PM   #26
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Shurflo woes

Just to jump on board here, I discovered a huge leak in the green/white tubing today. When I called Reace (thank you!), he diagnosed it over the phone and stopped the leak. It was the Shurflo pump. I was connected to city water and had a full fresh water tank, and the water had to go somewhere (out on the floor, soaking the rug, and putting a ripple in my linoleum).

Reace had me start emptying the fresh water tank, turn off the city water, open a tap, and test the water pump (which still ran, thank goodness). Then I hooked back up to city water.

The Shurflo is still under warranty (July 2015), so I have a little time to get it fixed. It sounds like I might need to buy a 2nd pump as a backup when/if the valve breaks again.

Ah the joys of RVing.
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Old 06-16-2016, 11:28 PM   #27
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I'm curious. Was the pump switched on and city water connected? Is that why the pump failed, causing the leak? I know the instruction manual says not to turn on the pump when connected to city water, but it is easy to forget.
Did Reace say anything about that?
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Old 06-16-2016, 11:41 PM   #28
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I'm curious. Was the pump switched on and city water connected? Is that why the pump failed, causing the leak? I know the instruction manual says not to turn on the pump when connected to city water, but it is easy to forget.
Did Reace say anything about that?
Unless my cat somehow jumped up and turned the pump on , I don't believe the water pump button has ever been touched. (I've had my TA 5.0 less than a year and still don't know everything about it yet.) I've had the city water connected since Sept. 2015.

I think Reace thinks the Shurflo valve isn't working correctly. (But I could be wrong.) He says I should replace the water pump (and it's under warranty). He didn't ask if I had turned the water pump on while attached to city water.
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Old 06-17-2016, 07:04 AM   #29
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I assume you have a pressure reducer on your o/s water hook up? You mention it has been connected since September 2015, it would not hurt to disconnect every now and then and check the lines for mold as well as using a reducer as water pressure, like your electric will fluctuate.
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Old 06-17-2016, 08:51 AM   #30
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Fixed

Since I started this thread I think I should bring my situation up to date.

Talked to Reace. Been having problem with my make of pump. Sent new pump. Willing to pay for installation. Installed. Spent five weeks on the road. No problem. Problem solved.
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Old 06-17-2016, 01:28 PM   #31
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Do you know the make and model number?
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Old 06-17-2016, 01:50 PM   #32
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Sorry

I do not know the brand or model number. I held on to it for about two months (even had a photo of the name plate) but just threw it away about three days ago
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Old 06-17-2016, 02:10 PM   #33
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Pat- 3 pumps in your 2013 trailer?
I'm on my second Shurflow. The problem is the same, the check valve leaks allowing water into the fresh water tank...mine was not covered under warranty.
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Old 06-17-2016, 11:24 PM   #34
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Glad to hear your new pump solved the problem, Rutterslo. My new pump (courtesy of ETI) is in the mail. In the meantime, my fresh water tank is open to drain out, so no overflow. I just need to get my mobile RV tech to come and in install the water pump. I'm going to take CPAharley2008's advise and disconnect every so often to check my lines. I'm not sure if a pressure reducer would've solved by problem, but it can't hurt to have one. More shopping!
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Old 06-17-2016, 11:45 PM   #35
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I'm not sure if a pressure reducer would've solved by problem, but it can't hurt to have one. More shopping!
True, having any regulator (instead of not having one at all) can't hurt, as far as protecting the plumbing is concerned. It can be annoying if the regulator doesn't work properly - I've had them judder (rapid pressure fluctuations), and with most of them you can't tell what (if anything) they are doing to the pressure.

You can get a regulator for a few dollars, and you can probably get a high-quality one for twenty bucks or less. My suggestion: get one that can be adjusted to the desired pressure, and that has a gauge showing the result. I have a Valterra adjustable regulator, and it has worked well. It was about CA$70, but worth it to me.
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Old 06-18-2016, 06:04 AM   #36
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RV Water Filter Store: Standard Filter Canisters for Whole RV

I use the 4th one down the page. Have had the it for many years.
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Old 06-25-2016, 08:47 PM   #37
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Update on Water Pump

Just a quick update on my issue with the Shurflow water pump. ETI sent me a replacement water pump Friday, and I received it today, Saturday. It is not a Shurflow; it is an Artis. I've attached a photo of the new one installed. It fits in approximately the same space.

(The only difficulty was in finding the right square head screwdriver.)

So far, so good. No leaks.
Attached Thumbnails
IMG_0283.jpg   IMG_0282.jpg  
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Old 06-25-2016, 09:23 PM   #38
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Quote:
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Just a quick update on my issue with the Shurflow water pump. ETI sent me a replacement water pump Friday, and I received it today, Saturday. It is not a Shurflow; it is an Artis. I've attached a photo of the new one installed. It fits in approximately the same space.

(The only difficulty was in finding the right square head screwdriver.)

So far, so good. No leaks.
Please keep posted on your pump because the shurflo are junk . If you have luck with this one will change . Pat
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Old 06-25-2016, 09:29 PM   #39
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My Shurflo is original. Eight years old.
I only turn it on when I want water. Turn it off after I've got water.
Don't know if that makes any difference.
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Old 06-25-2016, 09:37 PM   #40
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My Shurflo is original. Eight years old.
I only turn it on when I want water. Turn it off after I've got water.
Don't know if that makes any difference.
Glenn that is exactually how we use pump . I believe because your pump is ,and you are going to like this , younger 2008 ? Ours started with 2013 . My theory is because they are making RV's all over the place , they are now junk . I have a Shurflo for my water distiller which is , same pump , brings water to sink and frigerator now since 1994 . 22 years . 3 pumps Glenn since Nov 2013 now with trailer . Pat
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