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Old 03-31-2016, 09:38 PM   #21
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Not a new problem. We brought our new 19 home and noticed the TP stored in the floor cabinet under the fridge was all wet. ETI said turn the pump on and watch. Water was pouring out of the side of it from a bad seal. Reace sent a new pump PDQ, and once I figured out how to prop the bed up for access, it took about 20 minutes to install the new one.
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Old 04-02-2016, 03:31 PM   #22
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I had an Artis pump fail on my 17 while on the road. Fortunately, was not far from an RV dealer, and bought a Shurflo to replace the Artis. Reace reimbursed me, and commented that they had been having problems with Artis. My 19 now has a Shurflo, AND I now carry a spare.
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Old 04-02-2016, 04:23 PM   #23
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Quote:
Originally Posted by santacruzer View Post
I had an Artis pump fail on my 17 while on the road. Fortunately, was not far from an RV dealer, and bought a Shurflo to replace the Artis. Reace reimbursed me, and commented that they had been having problems with Artis. My 19 now has a Shurflo, AND I now carry a spare.
Not to scare you but the 2 we replaced , we are on 3 rd were all Shurflo . Pat
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Old 04-02-2016, 05:04 PM   #24
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Pat- 3 pumps in your 2013 trailer?
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Old 04-02-2016, 05:10 PM   #25
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Pat- 3 pumps in your 2013 trailer?
Yep on number 3 . Escape supplied the first one . trailer was 2 months old . I think I should get a spare to carry . Pat
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Old 06-17-2016, 12:15 AM   #26
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Shurflo woes

Just to jump on board here, I discovered a huge leak in the green/white tubing today. When I called Reace (thank you!), he diagnosed it over the phone and stopped the leak. It was the Shurflo pump. I was connected to city water and had a full fresh water tank, and the water had to go somewhere (out on the floor, soaking the rug, and putting a ripple in my linoleum).

Reace had me start emptying the fresh water tank, turn off the city water, open a tap, and test the water pump (which still ran, thank goodness). Then I hooked back up to city water.

The Shurflo is still under warranty (July 2015), so I have a little time to get it fixed. It sounds like I might need to buy a 2nd pump as a backup when/if the valve breaks again.

Ah the joys of RVing.
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Old 06-17-2016, 12:28 AM   #27
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I'm curious. Was the pump switched on and city water connected? Is that why the pump failed, causing the leak? I know the instruction manual says not to turn on the pump when connected to city water, but it is easy to forget.
Did Reace say anything about that?
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Old 06-17-2016, 12:41 AM   #28
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I'm curious. Was the pump switched on and city water connected? Is that why the pump failed, causing the leak? I know the instruction manual says not to turn on the pump when connected to city water, but it is easy to forget.
Did Reace say anything about that?
Unless my cat somehow jumped up and turned the pump on , I don't believe the water pump button has ever been touched. (I've had my TA 5.0 less than a year and still don't know everything about it yet.) I've had the city water connected since Sept. 2015.

I think Reace thinks the Shurflo valve isn't working correctly. (But I could be wrong.) He says I should replace the water pump (and it's under warranty). He didn't ask if I had turned the water pump on while attached to city water.
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Old 06-17-2016, 08:04 AM   #29
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I assume you have a pressure reducer on your o/s water hook up? You mention it has been connected since September 2015, it would not hurt to disconnect every now and then and check the lines for mold as well as using a reducer as water pressure, like your electric will fluctuate.
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Old 06-17-2016, 09:51 AM   #30
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Fixed

Since I started this thread I think I should bring my situation up to date.

Talked to Reace. Been having problem with my make of pump. Sent new pump. Willing to pay for installation. Installed. Spent five weeks on the road. No problem. Problem solved.
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