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Old 09-17-2015, 11:41 AM   #11
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We put air bags on our 2002 Tacoma to negate the rear end "softness" and found that it makes towing our 19 Escape pretty darn smooth. WDH seemed like overkill and just more to deal with when hooking and unhooking the trailer.
3 years later and still towing well.

Kelly
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Old 09-17-2015, 01:29 PM   #12
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Quote:
Originally Posted by Rossue View Post
A year ago the Andersen seemed to be in very high esteem here and we bought one based on that.What caused ETI to drop it and has anyone received a refund? Our chain guides are decorming and can see them wearing througb at some point. We have towed approximately 20K miles in the year since we picked up.

I've no idea why Escape no longer installs the Andersen, but I've heard nothing but stellar reports on their customer service. If the chain guides are wearing, I'd contact them for a replacement.
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Old 09-17-2015, 01:57 PM   #13
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I had not issues at all with the Andersen, and for the only WDH I ever used, I found it quite user friendly. I just checked those chain guides, and see no wear at all. Maybe I am looking in the wrong spot? Do you have any photos of the wear area, Rossue?

Actually, I did have one issue, the supplied socket was not milled properly. I sent them an email with a photo of it, and got a replacement in the mail is just a few days.

The lining material on mine is starting to rise out of the cone, and the ball sinking a wee bit. I will get them to send me a replacement before I sell it, or more likely give it to my brother to use.
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Old 09-17-2015, 01:57 PM   #14
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When we were completing our build sheet we had the Anderson selected and were informed that they had seen too many claims and issues with it recently and didn't feel it met their standards to offer it any longer. It was suggested I switch to the pro 600 or bring my own and pay installation. They did mention there would probably be another brand offered soon to replace the Anderson, but didn't know if it would be in time for our trailer.
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Old 09-17-2015, 02:29 PM   #15
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Originally Posted by Jim Bennett View Post
I had not issues at all with the Andersen, and for the only WDH I ever used, I found it quite user friendly. I just checked those chain guides, and see no wear at all. Maybe I am looking in the wrong spot? Do you have any photos of the wear area, Rossue?

Actually, I did have one issue, the supplied socket was not milled properly. I sent them an email with a photo of it, and got a replacement in the mail is just a few days.

The lining material on mine is starting to rise out of the cone, and the ball sinking a wee bit. I will get them to send me a replacement before I sell it, or more likely give it to my brother to use.
Here is a photo....while I like the design and ease of use it seems as though one may be going to have to deal with warranty issues. Never had a problem with the previous Pro Series with our 17. The top is where it is eating into the metal on both chain stays or whatever they're called.
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Old 09-17-2015, 02:46 PM   #16
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That definitely shows more wear than mine does (mine actually shows none), but you have more miles on your trailer using it, as a lot of the time I used my F-350 without the Anderson Hitch. I would sent this photo off the Anderson, it would be interesting to hear what they would have to say.

And, it is great that they cover warranty items good, but it sure can be a pain to have to do it very often.
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Old 09-17-2015, 03:32 PM   #17
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Quote:
Originally Posted by Rossue View Post
Here is a photo....while I like the design and ease of use it seems as though one may be going to have to deal with warranty issues. Never had a problem with the previous Pro Series with our 17. The photo got turned...the top is really the right side, which is where it is eating into the metal on both chain stays or whatever they're called.
Having had my share of problems with the Andersen hitch, I did some research into them and one of the things I learned was that the chain and the bracket (on the trailer) that holds the chain must be in perfect alignment or you get wear. Even thought I had ETI install the hitch it was not done properly and as a result there was lots of wear on both the chains and the brackets in a very short time. If anyone has a noisy Andersen hitch you might want to check the alignment because that is what caused so much noise on my setup
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Old 09-17-2015, 03:56 PM   #18
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I too have had my share of problems with the Anderson Hitch and not so good service - delays in shipping, shipped the wrong part, poor communications. Our's is wearing at the chain and bracket and was installed by ETI. Not much room available to move it to improve alignment. We have about 15,000 kms on it.

Sunrisetrucker did you move the brackets forward or back to improve alignment?
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Old 09-17-2015, 06:00 PM   #19
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Originally Posted by gharper View Post
I too have had my share of problems with the Anderson Hitch and not so good service - delays in shipping, shipped the wrong part, poor communications. Our's is wearing at the chain and bracketn and was installed by ETI. Not much room available to move it to improve alignment. We have about 15,000 kms on it.

Sunrisetrucker did you move the brackets forward or back to improve alignment?
I got a refund and with the money bought a Husky brand WDH, and it works just fine. Andersen didn't want their hitch back so if someone is looking for a Andersen hitch I'll sell it to you. Cheap!!
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Old 09-17-2015, 10:02 PM   #20
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Just found this email from Escape. I had the Andersen in my built sheet for next year:

Hello Jeff

September 16, 2015

You are receiving this email because you have expressed interest in having an Andersen Hitch installed on your Escape Travel Trailer once it is completed. Escape Trailer Industries is always working to improve their product and offer options which meets both the customers’ needs and enhances their use of the Escape Trailer.

After using the Anderson Hitch for the past two years Escape Trailer Industries has decided to remove the Andersen Hitch from their Options List. For those customers with a 2015 completion date the Anderson Hitch will still be shown on your build sheet. For those customers with a 2016 completion date the Anderson Hitch has been removed from your build sheet.

Escape Trailer Industries has always strived to offer their customers quality options. We believe we have come up with three (3) options, which will offer weight distribution and/or sway control, for your selection, based on tow vehicles capacity and trailer size.

· Equalizer Hitch (Pro Series 600lb Trunnion) $350.00

· Equalizer Hitch (Pro Series 600lb Trunnion) with Sway Control Bar (Pro Series) $400.00

· E2 by FastWay Integrated Sway Control and Weight Distribution Hitch $625.00

Please find attached, a copy of your build sheet which has been updated to show the two (2) new options for Weight Distribution Hitches.

If applicable please let us know prior to your Confirmation Date which Hitch you would like us to install in your trailer once it has been completed.

For those customers who would still prefer to have an Anderson Hitch installed on their trailer we will be more than happy to supply and install one at your request.

Please feel free to forward any questions you may have.

Barb Wallace-Jesson, Customer Service

Escape Trailer Industries Ltd.
43851 Industrial Way, Bldg. B
Chilliwack, BC, V2R 4L2

Tel: 604 703 1650 Toll Free: 1 855 703 1650
Fax: 604 703 1651

info@escapetrailer.com
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