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Old 08-17-2016, 09:59 AM   #1
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Out of the gate issues or not

Hi all, the plan is to head up north to pick up our new 21 escape next week. I plan on staying close by at least one night in case I have trailer issues which brings me to my question....How many of you had the good fortune of picking up your trailer with zero problems?
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Old 08-17-2016, 10:10 AM   #2
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Picked our 19 up in the spring of 2015. Stayed in the Northwest, within a couple hundred miles of Chilliwack "just in case" for about a week mostly for sightseeing. We had absolutely no problems with our Escape!
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Old 08-17-2016, 10:42 AM   #3
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Picked up our 19 in Nov last year and stayed at KOA in Lynden for a couple of nights. No issues except propane regulator wouldn't auto switch later on in the trip, but did switch manually. Reace mailed us a new one and no other issues since.
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Old 08-17-2016, 11:04 AM   #4
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We also stayed at the Lynden KOA for a night (in September 2015), before heading south to Port Townsend (Washington). A couple of questions about the hitch came up, but these were answered with a phone call. Otherwise, no issues initially, and even things that have come up since have been Very Minor. YMMV.
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Old 08-17-2016, 11:10 AM   #5
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Any issues are likely to be with an appliance. ETI may be able to do a quick fix, but these are covered by their own warranty and they have service centres everywhere. When my furnace motor started squeaking ( just before the warranty expired ), I took it to North Shore RV, which is less than 2 K from my house. ETI would be an hour and a half drive, and they would send me to a service centre in Chilliwack.
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Old 08-17-2016, 12:23 PM   #6
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We picked up our 19 in May of 2014. About 3 weeks in, our inverter went bad. Also after 10 weeks of camping, one window leaked between the panes. EtI made good on both and both were working when we left the factory. Glad we didn't stay close to the factory "just in case."
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Old 08-17-2016, 12:39 PM   #7
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Quote:
Originally Posted by casita68 View Post
How many of you had the good fortune of picking up your trailer with zero problems?
I did.
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Old 08-17-2016, 01:31 PM   #8
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Had a minor water leak down by the water pump. Tightening the collar took care of that and any other issues were due to not being familiar with the equipment. Loren
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Old 08-17-2016, 01:35 PM   #9
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Some of the problems I see mentioned here could be caught if folks would go through all the systems right away, like when doing your walk through or during the first night at a local campground. Make sure you try everything on 120Vac, 12v, and propane where appropriate. Try both the city water feed as well as the fresh tank and it's pump.
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Old 08-17-2016, 01:39 PM   #10
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....How many of you had the good fortune of picking up your trailer with zero problems?
I had no problems with my 19' on pickup.
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Old 08-17-2016, 02:16 PM   #11
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So far I like what I'm reading!
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Old 08-17-2016, 02:17 PM   #12
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Ditto the "try everything" advice. And do stay in the area, but move around to different sites for 3-4 days. If you do, and nothing happens, fine. But if something does need ETI's attention, you will be glad to be close.
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Old 08-17-2016, 02:27 PM   #13
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Ditto the "try everything" advice. And do stay in the area, but move around to different sites for 3-4 days. If you do, and nothing happens, fine. But if something does need ETI's attention, you will be glad to be close.
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Old 08-17-2016, 03:31 PM   #14
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Some of the problems I see mentioned here could be caught if folks would go through all the systems right away, like when doing your walk through or during the first night at a local campground. Make sure you try everything on 120Vac, 12v, and propane where appropriate. Try both the city water feed as well as the fresh tank and it's pump.
Good theory! However, the time allotted for the walk through flies. And then they have Chester (or another driver) standing by ready to haul the trailer across the border (if you are a US citizen) right after you get the paperwork squared away so you can't do your own leisurely walk through at Escape. It's just what it is at a busy place.

And wouldn't you know it, by no fault of Escape at all, 2 weeks into our return trip home, our water pump failed. And it worked fine during the walk through and a few subsequent uses. Staying nearby for a night or two wouldn't have caught that.

Even though its been 2 months, I am still trying to find the time to read understand the manuals for things like the EMS that I am completely clueless about. But don't cry for me Argentina, because everything works one way or another and we still love it!!
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Old 08-17-2016, 06:08 PM   #15
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Picked up our 17 last September; camped two nights at Bay View SP on Puget Sound (just west of Mt. Vernon). Plugged in and tried everything: all worked (and still works) great. Spent the next two weeks exploring the Olympic Peninsula. Capped it off at the NOG!
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Old 08-17-2016, 06:51 PM   #16
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Good theory! However, the time allotted for the walk through flies.
Interesting. Guess it shows I had mine delivered.
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Old 08-17-2016, 07:22 PM   #17
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I stayed at Lynden KOA one night to iron things out and then to Port Townsend for a couple of nights. I had 0 problems with my 21. The only problem I had was remembering all the details of the orientation. I think the Escape 21 is the best trailer I've ever had and wouldn't make any changes except eliminate the tv antenna. Loved the Stereo and the Springfield pedestal.
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Old 08-17-2016, 07:29 PM   #18
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Well that's very encouraging!
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Old 08-17-2016, 07:46 PM   #19
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right...... but a few people DO have issues as new...... has been documented well here.

Escape checks stuff well, i am sure, but....

for example - our new 2011 Casita's fridge did get cold, but not cold ENOUGH (not by a long shot.)

thank heavens we were nearby the first 24 hours..... Casita swapped it out, no problems.

just saying.....
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Old 08-17-2016, 08:41 PM   #20
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Well that's very encouraging!
No Problems!
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