During the first year we had our trailer the fridge wouldn't stay lighted on propane . I phoned Reace and he told me to take it to the nearest RV repair shop. I pulled up to a shop, they sent a technician out, he cleaned a piece if construction debris out of the burner tube, blew some compressed air through it and adjusted everything. Spent about half an hour and sent me on my way. No money changed hands, no papers were presented or signed; I never even had to go into the shop. Nothing and no fridge problems ever since.