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Old 08-24-2014, 07:11 PM   #1
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Warranty work?

I'm curious where warranty work on the Escape trailers can be performed?
Especially if you don't live or travel with the Escape in tow anywhere near the factory?
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Old 08-24-2014, 07:18 PM   #2
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For the appliances ( furnace, fridge etc. ) you go to a service centre near you. I drove two kilometers down the hill to an Atwood certified service centre. For the trailer itself, you would call Escape and they would make arrangements with you to have the work done near you.
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Old 08-24-2014, 07:19 PM   #3
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I had to have a faulty pump replaced. ETI offered to send me one to have done locally. (I didn't think I'd get it fast enough for my planned camping trip so chose to drive up there to have them replace it.)

Then my furnace went out last May; I had that fixed under warranty by the local RV place.
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Old 08-24-2014, 07:35 PM   #4
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? did everybody fill out their Warranty Cards

is it necessary to fill out W-cards ?

reason I ask is we didn't get any documentation about our 2 batteries or Dometic AC unit, seems like there should have been something to tell us about how to run the systems and for an warranty work in the future

- there was a warrant card for the Dometic fridge and i think i saw a few other cards ... for things like the awning but i hate filling out those things
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Old 08-24-2014, 07:44 PM   #5
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I don't recall filling in cards.
There is this document inside the wardrobe, listing appliances.
Attached Images
File Type: jpg Escape Specs Form.jpg (300.6 KB, 14 views)
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Old 08-24-2014, 08:38 PM   #6
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At Orientation We got told to fill out warranty cards

I hate filling out w cards. I get emails selling me more stuff
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Old 08-24-2014, 09:36 PM   #7
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I never filled any out. When I had my furnace repaired I simply took my bill of sale into the RV place and they dealt with whomever. No problem.
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Old 08-24-2014, 09:58 PM   #8
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So Karen, did they replace the fan motor with the "Lifetime Sealed Lubricated" bearings?
Not your lifetime, its lifetime. :
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Old 08-24-2014, 11:12 PM   #9
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Ha! No, it was a malfunctioning sail switch, whatever that is. Or maybe it's a sale switch for all I know.
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Old 08-25-2014, 12:57 AM   #10
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Quote:
Originally Posted by KarenH View Post
Ha! No, it was a malfunctioning sail switch, whatever that is. Or maybe it's a sale switch for all I know.
Nah, you had it right. The sail switch is an airflow sensor. When it goes bad, the fan will run but the flame will not ignite. Had a similar problem with the sensor switch in my home heating system. Luckily, its a cheap part.
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