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Old 09-20-2017, 12:19 PM   #1
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Atwood Electric Tongue Jack Noises

My Atwood tongue jack has been making these noises for a while. Quite loud. Anyone else experienced this?
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Old 09-20-2017, 12:40 PM   #2
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Well, the video may not load.  Wah!!! 


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Old 09-20-2017, 12:43 PM   #3
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I heard it loud and clear. Youza.
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Old 09-20-2017, 02:09 PM   #4
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Ours is loud also. It sounds more like it is grinding up the gears than yours but still loud...
My husband demonstrated it for Reace when he was fixing our plumbing. He didn't have any ideas on what to do about it. Our plan is just to use it until it fails but it sometimes does attract attention in a campground.
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Old 09-20-2017, 04:56 PM   #5
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Fred, I'd be interested in knowing the model number of your power jack. In my case it's a "premier performance" that uses an acme screw/ball bearing drive, which is much quieter than most of the power jacks I've seen.
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Old 09-20-2017, 05:31 PM   #6
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If the sound on my computer is correct, I hear an intermittent grinding sound, i.e., quiet and then noisy. Is that correct?

Not knowing what's inside, it almost sounds like a bearing. Is there one? Or that the gears/screw aren't meshing properly. Can you remove the head to check the appearance? What about adding more grease? Is that possible?

Just some thoughts.
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Old 09-20-2017, 08:53 PM   #7
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Originally Posted by rbryan4 View Post
Fred, I'd be interested in knowing the model number of your power jack. In my case it's a "premier performance" that uses an acme screw/ball bearing drive, which is much quieter than most of the power jacks I've seen.


Hi Robert,
I believe I have the same model.
The paperwork suggests the tube to be coated with a light coat of silicone spray lubricant on an annual basis. Not sure if this will help, but I will give it a shot tomorrow.




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Old 09-20-2017, 08:57 PM   #8
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If the sound on my computer is correct, I hear an intermittent grinding sound, i.e., quiet and then noisy. Is that correct?

Yes, that is how it sounds!

Can you remove the head to check the appearance? What about adding more grease? Is that possible?.

Yes, gonna pull the cover off tomorrow and do some exploratory surgery. Not sure about the grease.



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Old 09-20-2017, 09:00 PM   #9
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Yes, gonna pull the cover off tomorrow and do some exploratory surgery. Not sure about the grease.



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They're sealed units, so as far as I know it isn't possible to lube the acme screw. Very strange that yours is making such a racket, as mine is super quiet.

The good news is they have a 5 year warranty. I'd probably contact Atwood for a replacement rather than fool with the innards.
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Old 09-20-2017, 09:01 PM   #10
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The paperwork refers to the tongue jack as a 12-volt DC motor driven "screw jack".


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Old 09-20-2017, 09:04 PM   #11
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The paperwork refers to the tongue jack as a 12-volt DC motor driven "screw jack"...
Well, that's true, since the Atwoods have an Acme screw inside.
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Old 09-20-2017, 09:22 PM   #12
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the one on our 19 is the same and I think it sounded about the same as yours... you mean it's not supposed to sound like that?
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Old 09-20-2017, 09:35 PM   #13
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the one on our 19 is the same and I think it sounded about the same as yours... you mean it's not supposed to sound like that?


I just don't remember it sounding this loud when we got the trailer. Do you think it's just me?


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Old 09-20-2017, 09:48 PM   #14
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Ours was noisy just before it totally stopped working. Contacted the local Atwood repair / warrantee depot in Calgary, they checked it out and gave us a new replacement jack. This was on our 2014 within the first year.
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Old 09-20-2017, 09:58 PM   #15
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Hey Fred- mine is noisy and goes clunk from time to time too. That's because like you we use it a lot. You still have another year under warranty, so don't worry(:
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Old 09-20-2017, 10:45 PM   #16
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You still have another year under warranty, so don't worry(:
That model has a 5 year warranty, so he should have about 4 years left.
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Old 09-21-2017, 07:45 AM   #17
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Hi Fred - We have been enjoying your posts and pictures from eastern Canada.
Re Electric Jack Noise - We had a similar problem on our 2016 Escape 21' that continued for about 6 months and then became unnoticeable. I was concerned enough that I took it to a local Atwood service center and they said "it's working fine. Bring it in if it breaks" and sent me on my way. I was concerned enough that I bought the Atwood manual crank piece that enables one to crank the jack up or down if the electric unit fails. So far the attachment has not been needed, fortunately, for any fast getaways. Be Well - Jim Tischer, Woodland, CA


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Old 09-21-2017, 09:20 AM   #18
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Hi Fred - We have been enjoying your posts and pictures from eastern Canada.
Re Electric Jack Noise - We had a similar problem on our 2016 Escape 21' that continued for about 6 months and then became unnoticeable. I was concerned enough that I took it to a local Atwood service center and they said "it's working fine. Bring it in if it breaks" and sent me on my way. I was concerned enough that I bought the Atwood manual crank piece that enables one to crank the jack up or down if the electric unit fails. So far the attachment has not been needed, fortunately, for any fast getaways. Be Well - Jim Tischer, Woodland, CA

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Thanks Jim!



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Old 09-21-2017, 10:22 AM   #19
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They're sealed units, so as far as I know it isn't possible to lube the acme screw. Very strange that yours is making such a racket, as mine is super quiet.

The good news is they have a 5 year warranty. I'd probably contact Atwood for a replacement rather than fool with the innards.


You are correct. I sprayed some lubricant in a small opening but that is about it. OK. I will address this in San Antonio in a couple of months.



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Old 09-21-2017, 11:23 AM   #20
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I will address this in San Antonio in a couple of months.
Cool. What brings you down to these parts Fred?
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