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Old 01-20-2019, 08:47 AM   #1
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Door Frame Seal - 2nd Generation

Hello. I have a 2018 19 that I picked up last year and the refridgerator was recently replaced under warranty. Long story short the only way Dometic would help me with the warranty was if I took it to an authorized Dometic service center. Well the service center told me they had to take off the front door to get the new fridge in the camper. So now my front door is not seated properly and has a ton of caulk around it. I was hoping someone would be kind enough to take some pictures of the front door of the 2nd gen 19 so that I can see how the door was seated into the camper shell from the factory. I'm trying to decide if I should take off the door and re-install it, but I can't remember how tight the original factory installation was. I'm concerned if I take it off the door frame that I may end up stripping some of the threads of the door frame and causing more issues. Thank you in advance for any help.
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Old 01-20-2019, 09:04 AM   #2
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You are WAY nicer then me, the owner and or manager of this repair shop SHOULD take care of an issue they created.
I'm sure someone will post a picture soon, maybe reach out to ETI directly.

Enjoy the journey.

Steve
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Old 01-20-2019, 09:26 AM   #3
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Quote:
Originally Posted by stratos175 View Post
You are WAY nicer then me, the owner and or manager of this repair shop SHOULD take care of an issue they created.
I'm sure someone will post a picture soon, maybe reach out to ETI directly.

Enjoy the journey.

Steve
Thanks Steve. It may not be as bad as I think it is but I don't remember there being caulk around the door from the factory. In my mind it isn't worth the aggrevation trying to get the service center to fix it. I would rather do it the right way myself. I would have repaired the fridge myself but Dometic Technical Support wouldn't even talk to me.

Thanks,
Chris
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Old 01-20-2019, 09:34 AM   #4
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You should be able to look at Escapes website pictures as your unit would be the same as the new units. Here is one of mine
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Old 01-20-2019, 09:37 AM   #5
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Well I'm confused. So.... They removed the door by unscrewing the hinges? Then replaced the door but added a lot of caulk - around the hinges? And now your door is not aligned correctly - because they screwed the hinges back in place incorrectly??
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Old 01-20-2019, 09:51 AM   #6
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They removed the whole door frame that is installed in the camper shell. Sorry I wasn't clear on that in the original post. The door is aligned and closes fine. It is the gap between the camper shell and door frame that I'm looking at. I can't zoom in close enough to see how the frame sits in the fiberglass camper shell on any of the pictures I found online. I should have attached pictures in the original post. I have attached them here. I'm trying to figure out if there was a gap like in these pictures from the factory. I don't recall.
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File Type: jpg IMG_20190120_103830.jpg (133.8 KB, 71 views)
File Type: jpg IMG_20190120_103801.jpg (130.3 KB, 59 views)
File Type: jpg IMG_20190120_103743.jpg (110.8 KB, 56 views)
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Old 01-20-2019, 10:10 AM   #7
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I believe if you remove that piece of trim you will see the attaching screws and better idea of gap, the plastic trim just squeezes off/on.
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Old 01-20-2019, 10:15 AM   #8
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Quote:
Originally Posted by cpaharley2008 View Post
I believe if you remove that piece of trim you will see the attaching screws and better idea of gap, the plastic trim just squeezes off/on.
Do you have caulk on yours like I have in the first picture where the outside of the door frame meets the camper shell?
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Old 01-20-2019, 10:32 AM   #9
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Quote:
Originally Posted by ichrisdr View Post
They removed the whole door frame that is installed in the camper shell. Sorry I wasn't clear on that in the original post. The door is aligned and closes fine. It is the gap between the camper shell and door frame that I'm looking at. I can't zoom in close enough to see how the frame sits in the fiberglass camper shell on any of the pictures I found online. I should have attached pictures in the original post. I have attached them here. I'm trying to figure out if there was a gap like in these pictures from the factory. I don't recall.
My 21' trailer has caulk along the top of the rain guard but no caulk showing on either side of the outside or inside of the door. I think that the RV dealer totally screwed up your door.

edit: looking at the pics - time to wash the trailer!
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File Type: jpg IMG_20190120_102425.jpg (97.8 KB, 52 views)
File Type: jpg IMG_20190120_102406.jpg (106.3 KB, 53 views)
File Type: jpg IMG_20190120_102412.jpg (109.6 KB, 41 views)
File Type: jpg IMG_20190120_102418.jpg (89.8 KB, 34 views)
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Old 01-20-2019, 11:05 AM   #10
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I just took these of our 2017 19 door framing. I used a dark card to try to better represent the 3D curvature. Hope this helps.

IMG_0518.jpgIMG_0516.jpgIMG_0517.jpg

Yuck, ours needs a bath.
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