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Old 07-17-2019, 07:03 PM   #1
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E02 Error

Sooooo, we're getting ready to head out on Saturday and, while I was cleaning, I noticed we had no power (we're plugged into the house receptacle as usual). The display read E02 which means there's an open ground. Tried unplugging, resetting breakers, etc. and then, right before ETI called us back, my husband wiggled the round receptacle where the wires come into the trailer from the outside and, voila, power. We spoke with ETI and Dave thought it strange that that would cause the error but, we let it go ... we had power! No sooner did we hang up than "click" the E02 error came back. Wiggled the connection again and it went back to E0. A few minutes later, "click" and E02. We're thinking there's a loose connection where it comes into the trailer and that it needs to be rewired but were wondering if anyone had a similar thing happen and, if so, what their resolution was. (Do have a call into the mobile tech .... ) We've used the trailer about five or six times since pickup with no issues whatsoever.
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Old 07-17-2019, 07:06 PM   #2
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Someone just posted yesterday with the same issue, removable power cord was shorting out.
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Old 07-17-2019, 07:10 PM   #3
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Whoa!! Missed that one. We will replace and see if that's the problem. Thank you!!!
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Old 07-17-2019, 07:14 PM   #4
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See post #116 here Our 21' Escape Trailer purchase issues
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Old 07-17-2019, 07:31 PM   #5
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I took that post as an indication his connection inside the trailer was the problem, not the external removable plug. "The poor electrician had to take the bed off, climb into the cavity below, and straddle himself between the slats to remove the receptacle that connects to the 30 amp service. The exterior plug would not unscrew and they were disgusted with how difficult It was to access." I'm hoping ours isn't that bad.
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Old 07-17-2019, 07:35 PM   #6
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I believe the short was the wiring inside with the wires going to the removable plug inside, yours maybe the same, see if the error goes away if you move it inside, under the dinette.
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Old 07-17-2019, 07:40 PM   #7
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That may be beyond our expertise. Time for the electrician .... Thanks.
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Old 07-17-2019, 08:47 PM   #8
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Quote:
Originally Posted by CADreamin View Post
That may be beyond our expertise. Time for the electrician .... Thanks.
Please remember to get pre-authorization for your warranty work.
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Old 07-17-2019, 09:07 PM   #9
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Yes, thanks for the reminder. We talked to Dave this evening and plan on calling him again tomorrow.
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Old 07-17-2019, 10:22 PM   #10
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Quote:
Originally Posted by cpaharley2008 View Post
I believe the short was the wiring inside with the wires going to the removable plug inside, yours maybe the same, see if the error goes away if you move it inside, under the dinette.
A "short" is an unwanted connection, allowing current to take a 'shortcut' instead of going through the intended path. The problem here is the opposite:
Quote:
Originally Posted by CADreamin View Post
... The display read E02 which means there's an open ground.
An "open" circuit is the lack of a connection: typically a wire which is supposed to be attached to a terminal is not clamped properly and is not making proper contact.

The problem which I noticed recently reported at the inlet was an intermittently open connection, not a short. An open hot or neutral connection will interrupt power; an open ground connection won't be noticed until it fails to protect someone or something from hazard when the hot side is shorted to something by a fault... or when a tester such as the EMS finds it.

Both an open hot or neutral or an open ground could occur at the inlet... or at any connection point.
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