Good Companies - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Tech > Problem Solving | Owners helping each other
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 08-27-2012, 07:06 PM   #1
Senior Member
 
Bruce Wray's Avatar
 
Join Date: Jan 2009
Location: Pollock Pines, California
Trailer: 2009 Escape 19
Posts: 452
Good Companies

I had a couple of minor systems fail on my last trip. My Tire Traker monitor started getting cranky on the main function button, needing multiple pushes to get it to work. When I got home I emailed them, and had a response in an hour. The replacement unit was in the mail the next day. Got it quickly, programmed it and it works fine. It was still under warranty.

Also my Maxxfan started to go -- the airflow direction would only work on outflow. A call to Maxxair when I got home got me to the engineer, who diagnosed it as a bad PCB board. He mailed me a replacement (V.2, no less) free of charge, even though I was a year out of warranty. It is a bit of work to change out the board, but it went smoothly due to good printed directions that came with it. (Hmmm.... printed directions with photos... they must have a number of the V.1 boards failing. But, they're doing the right thing to rectify the problem)

Good companies to work with.

Bruce

Bruce
__________________

Bruce Wray is offline   Reply With Quote
Old 08-27-2012, 09:19 PM   #2
Senior Member
 
float5's Avatar
 
Join Date: Nov 2010
Location: Denison, Texas
Trailer: 2015 21'; 2011 19' sold; 4Runner; ph ninezero3 327-27ninefour
Posts: 4,902
Re: Good Companies

Bruce, I like that Tire Trakker so much. It is the handiest thing to be going down the road and think that something might have gone wrong with a tire and you can check it without stopping. Or, just checking them all including the temperatures just for the heck of it.

We did have one false alarm which I think someone else also had. A reading said that a tire was leaking air. We decided not to do anything about it as we had just arrived at our campsite. We took a couple of other readings in the next few minutes and it said the same thing. A while later though, it was reading no problem. In the morning, no problem. We don't know what that was about but all was clear after that.

We did get good service when we had to exchange a sensor.
__________________

__________________
Cathy. Floating Cloud
"Live in the sunshine, swim the sea, drink the wild air.... "
Emerson
float5 is offline   Reply With Quote
Old 08-27-2012, 10:50 PM   #3
Senior Member
 
Bruce Wray's Avatar
 
Join Date: Jan 2009
Location: Pollock Pines, California
Trailer: 2009 Escape 19
Posts: 452
Re: Good Companies

Was it warm when you arrived? I had the same thing happen once on a warm day, same result -- it went away quickly.
Bruce Wray is offline   Reply With Quote
Old 08-27-2012, 11:57 PM   #4
Senior Member
 
bvansnell's Avatar
 
Join Date: Jul 2009
Location: Vancouver, British Columbia
Trailer: 2010 Escape 13
Posts: 431
Re: Good Companies

We had a problem with our Tekonsha Prodigy brake controller. On Friday May 4 this year I wrote to Tekonsha and explained the problem. On Tuesday May 8 they wrote to tell me that they would replace the controller at no cost with a new controller and that I did not need to return the old controller, and on May 15 the new controller arrived. I think that was good service too!
__________________
Brian

2003 Subaru Forester
2012 Toyota Highlander V6
2010 Escape 13 "Ladybug" Feb 2010
bvansnell is offline   Reply With Quote
Old 08-28-2012, 12:02 AM   #5
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B - "Toad". '08 Toyota RAV4 V6
Posts: 10,735
Re: Good Companies

How did you know you had a problem? What alerted you?

baglo
__________________
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia

What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is offline   Reply With Quote
Old 08-28-2012, 12:14 AM   #6
Senior Member
 
bvansnell's Avatar
 
Join Date: Jul 2009
Location: Vancouver, British Columbia
Trailer: 2010 Escape 13
Posts: 431
Re: Good Companies

It indicated "0.0" whether the engine was running or not, and did not go out after 15 minutes of no activity. It indicated voltage when the brake was depressed, whether the trailer was connected or not.
__________________
Brian

2003 Subaru Forester
2012 Toyota Highlander V6
2010 Escape 13 "Ladybug" Feb 2010
bvansnell is offline   Reply With Quote
Old 08-28-2012, 01:54 AM   #7
Senior Member
 
float5's Avatar
 
Join Date: Nov 2010
Location: Denison, Texas
Trailer: 2015 21'; 2011 19' sold; 4Runner; ph ninezero3 327-27ninefour
Posts: 4,902
Re: Good Companies

Bruce, yes!, the Traker showed the false alarm when it was hot. In fact, we had come south from a cooler area into a very hot one. So you must have somehow known that that was the reason. I would have never thought of that. Thanks.
__________________

__________________
Cathy. Floating Cloud
"Live in the sunshine, swim the sea, drink the wild air.... "
Emerson
float5 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off






» Virginia Campgrounds

Reviews provided by



All times are GMT -5. The time now is 01:56 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.