Re: Hitch ball
We had problems 3 years ago towing a 19 foot stickie built on our way to Haida Gwai (a.k.a. Queen Charlotte Islands) in regards to loose balls, hitch height, etc. I think that we stopped at every Kal Tire store between Prince George and Terrace. They tightened everything up and only charged us for parts. (We finally had Firestone airbags ordered in Burns Lake for delivery in Terrace - that solved the geometry problem.)
The moral of the story is: if you need your ball tightened and don't have the right stuff, don't drive home frustrated. The friendly folks at Kal Tire pride themselves on fast, friendly service especially for travellers.
Gord & Shannon
2012 Ford F150 Ecoboost 4x4
2011 17B 'Ping