If liking Escape trailers, the company and the people, including and despite the issues faced and dealt with, plus enjoying having met 100's of owners, labels one with the derogatory term of "fanboy", then I guess that is what I am.
Stuff happens! It has happened to me with my 19, both minor and major. I dealt with it myself and moved on without whining and complaining. I could make a list of dozens of these items. These issues that arise need not be looked at negatively, but instead can be a source of learning, and educating for others, including Escape.
I don't discount any single issue or problem that people have with their Escape trailer, it is more an issue with being negative about these issues, rather than being constructive.
I have not spent any time there, but I bet the Scamp and Casita forums will have at least as many reported issues there too, maybe more. Look at the issues with the Parkliner and their production issues, yet there are still many fans.
Steve did right by mentioning his issue. Something that would be a bit frustrating for sure, but something he figured out what the issue is, came looking for a cure, and found it. This will help prompt others to check these kind of maintenance things and prevent the possibility of them of happening to others, as well as learning of a product to use for repair.
If people want a moulded fibreglass trailer, and want better features with it, there are options. Firstly, you could do the upgrades yourself, and get what you really want. I plan to do lots of it on my upcoming 5.0 build. Another option is to purchase a trailer with these upgraded features built in, like the Nest Caravan , or the Oliver. Of course you need to compare costs too, with their starting prices being near double that of an equivalent sized Escape (taking into account current exchange rates).
I am in no way saying that Escape has a perfect product, BUT they do make huge efforts to improve things while trying to meet the demand. It is easy to sit back at our computers and criticize, but in reality it takes a lot of effort to make these design and production issues, something I know for a fact they are spending a lot of time right now addressing. There is a reason for their huge backlog in production......They produce a product that folks do find good value in.
Anyway, my post is not intended as a "flame" in any way, just how I, myself, like to look at things. I always strive to stay positive, and stress free, something that has worked good for me over the years, and something I hope to do until the end of my days.