Maxx Fan - Page 4 - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Tech > Problem Solving | Owners helping each other
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 09-01-2013, 03:26 PM   #31
ksb
Member
 
Join Date: Jun 2013
Location: US, Colorado
Trailer: 2009 Escape 5.0
Posts: 46
found the problem....unscrewed the locking knob and found that the Locking Knob Shaft was installed incorrectly. There was a stop/nub on the shaft that prevented the knob from locking. shifted the locking knob shaft and now the unit can be locked in place with a "push up"
__________________

ksb is offline   Reply With Quote
Old 09-01-2013, 04:09 PM   #32
Senior Member
 
FMLNM's Avatar
 
Join Date: Mar 2013
Location: Sandia Park, New Mexico
Trailer: 2008 Escape 5.0
Posts: 697
Good job! You'll get this all figured out soon enough!
__________________

__________________
Fran & Dave
2008 Escape 5.0
2011 Frontier Crew Cab Short Bed Pro4x
Sandia Park, New Mexico
FMLNM is offline   Reply With Quote
Old 09-01-2013, 04:36 PM   #33
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: York, Pennsylvania
Trailer: 2016 2ndGen Escape 19' PRAIRIE SCHOONER pulled by 2014 Ram Hemi/8sp
Posts: 13,655
what about the speed issue, has it cleared up?
__________________
Jim
The two most important days in your life are the day you were born and the day you find out why………..Mark Twain
cpaharley2008 is offline   Reply With Quote
Old 07-21-2015, 09:44 PM   #34
Senior Member
 
Join Date: Feb 2015
Location: Rochester, Massachusetts
Trailer: 2014 Escape 5.0TA
Posts: 112
Airxcel customer service

Quote:
Originally Posted by cpaharley2008 View Post
Did you call them, every time I have called they were responsive...
Service & Support
Request Product Support Tech Support Request Form
E-Mail Address rvp_support@airxcel.com
Phone Number (316) 832-4357
Fax Number (316) 832-3417
Our fan worked fine when we returned home in April, but since then the 5.0TA has been sitting with the battery switch on, being recharged by the solar panel. When we recently tried to turn on the fan, nothing happened, no beep, blink, or flash. I checked this thread and tried holding the on/off button for several seconds and tried flipping off the battery switch, first for a few seconds and then longer. Neither cured the problem.
I check the website and couldn't find any troubleshooting help, mostly manuals that I already had. I called (316) 832-4357 and got a message saying that the website had every answer a consumer could ever want and repeatedly telling me that this phone line was for professional installers only. I stuck with it and finally got a guy who dismissed me when I was unable to tell him the exact incoming voltage to the fan.
I next called Escape and spoke to Ray. She suggested that I call Airxcel customer service and was sure they would take care of me. I related my previous experience and she volunteered to call them for me, but instead I asked her for a contact at Airxcel and she said she had always had good luck working with Eric.
On my next call, I went through the same phone menu and this time ended up in a different customer service person's voicemail where I left a message requesting a callback from Eric. Eric called a few minutes later and walked me through disassembling the fan to the point where I could test the voltage. He gave the number responses needed to get through to him when I called back. I checked the voltage going to the fan, which was 13.2. I called him back, got voice mail, left a message for Eric, and got his callback within a hour. Told him the voltage and he asked for the serial number, which I had found while checking the voltage. He next asked for my shipping address and said a new PCB would be on its way immediately. He emailed installation instructions. I expect to have a running Maxxfan very soon.
D&R_MA is offline   Reply With Quote
Old 07-21-2015, 10:20 PM   #35
Senior Member
 
Devil Dog's Avatar
 
Join Date: Feb 2012
Location: Steveston B.C., British Columbia
Trailer: 2012- 17'B.... 2016 Tacoma SR5 TRD
Posts: 454
Yes , last week our Maxfan quit as well this is it's 4th summer . At first the speed control would not work , just ran at a constant speed . No off no nothing . So I turned off the main power , fan went off then with main power back on and the fan was dead . Would not come back on . We where at Salmon lake 37c . I took the outer cowling down and found this circuit board... nothing to fix here . So we drove to Kamloops 42c and $425 dollars later and about a hour to install JUST the cowling It runs as new. For now , dependability 2 out of 10 .
I thought these fans where better than this . Note / they don't sell parts just the whole kit . $$$

Mike
__________________
I've almost been everywhere man.
Almost been everywhere.....
Devil Dog is offline   Reply With Quote
Old 07-21-2015, 11:11 PM   #36
Senior Member
 
Daubsy's Avatar
 
Join Date: Mar 2015
Location: Austin, Texas
Trailer: 2009 Escape 19'
Posts: 241
Since we're on the subject, I too am having problems with my Maxx fan. It only works intermittently (continuous mode, not thermostat). It will just abruptly shut off. Sometimes it won't come on at all. I usually have to give it the 'ol fist bump and it comes on. I'm not great with electronics but I know the basics and I can solder. Loose connection, bad control board, motor?
Daubsy is offline   Reply With Quote
Old 07-22-2015, 05:56 AM   #37
Senior Member
 
padlin's Avatar
 
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: 5.0 TA #6, 2012 F150 EB
Posts: 3,818
The Fantastic Vent would be a replacement option if anyone gets to that point, liked it better then the Maxx, but that's 9 years ago. You do lose the fancy roof cover.
__________________
Happy Motoring
Bob
padlin is offline   Reply With Quote
Old 07-22-2015, 06:31 AM   #38
Senior Member
 
Join Date: Feb 2015
Location: Rochester, Massachusetts
Trailer: 2014 Escape 5.0TA
Posts: 112
Quote:
Originally Posted by Daubsy View Post
Since we're on the subject, I too am having problems with my Maxx fan. It only works intermittently (continuous mode, not thermostat). It will just abruptly shut off. Sometimes it won't come on at all. I usually have to give it the 'ol fist bump and it comes on. I'm not great with electronics but I know the basics and I can solder. Loose connection, bad control board, motor?
Others on this thread have replaced the control board and solved their problems.
Remove the screen, remove the cover adjusting knob, remove the four screws, and drop down the fan blade unit to expose the wires. Check the incoming voltage and if it's over 12 volts, it's probably the PCB. Airxcel replaced mine once I told them the fan was receiving 13.2 volts and gave them the serial number, which you can see when you are checking the voltage. The only hassle was working through their phone system.

David
D&R_MA is offline   Reply With Quote
Old 07-22-2015, 12:05 PM   #39
Senior Member
 
gbaglo's Avatar
 
Join Date: Oct 2008
Location: North Vancouver, British Columbia
Trailer: 2009 Escape 17B - "Toad". '08 Toyota RAV4 V6
Posts: 10,716
Quote:
Originally Posted by padlin View Post
The Fantastic Vent would be a replacement option if anyone gets to that point, liked it better then the Maxx, but that's 9 years ago. You do lose the fancy roof cover.
You need to explain why you like the Fantastic. Everything I've ever read, both here and on FGRV, indicate that Maxxfan is way better than Fantastic Fan.
__________________
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia

What happens to the hole when the cheese is gone?
- Bertolt Brecht
gbaglo is offline   Reply With Quote
Old 07-22-2015, 12:56 PM   #40
Senior Member
 
escape artist's Avatar
 
Join Date: Oct 2008
Location: St. Thomas not BVI., Ontario
Trailer: 2014 Escape 5.0TA
Posts: 5,278
Quote:
Originally Posted by gbaglo View Post
You need to explain why you like the Fantastic. Everything I've ever read, both here and on FGRV, indicate that Maxxfan is way better than Fantastic Fan.
Hi: gbaglo... I could be in trouble here but I thought I read somewhere that both fan co's where owned by the same... Dometic? Alf
escape artist N.S. of Lake Erie
__________________

__________________
Quote Bugs Bunny..."Don't take life too seriously, none of us get out of it ALIVE"!!!
'10 Frontier CC. S.E. 4X4 Lng. Bed V6 '14 Escape 5.0TA
St.Thomas Ont.( Not the Virgin Islands)
escape artist is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off






» Virginia Campgrounds

Reviews provided by



All times are GMT -5. The time now is 11:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.