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Old 01-20-2019, 08:47 AM   #1
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Door Frame Seal - 2nd Generation

Hello. I have a 2018 19 that I picked up last year and the refridgerator was recently replaced under warranty. Long story short the only way Dometic would help me with the warranty was if I took it to an authorized Dometic service center. Well the service center told me they had to take off the front door to get the new fridge in the camper. So now my front door is not seated properly and has a ton of caulk around it. I was hoping someone would be kind enough to take some pictures of the front door of the 2nd gen 19 so that I can see how the door was seated into the camper shell from the factory. I'm trying to decide if I should take off the door and re-install it, but I can't remember how tight the original factory installation was. I'm concerned if I take it off the door frame that I may end up stripping some of the threads of the door frame and causing more issues. Thank you in advance for any help.
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Old 01-20-2019, 09:04 AM   #2
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You are WAY nicer then me, the owner and or manager of this repair shop SHOULD take care of an issue they created.
I'm sure someone will post a picture soon, maybe reach out to ETI directly.

Enjoy the journey.

Steve
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Old 01-20-2019, 09:26 AM   #3
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Originally Posted by stratos175 View Post
You are WAY nicer then me, the owner and or manager of this repair shop SHOULD take care of an issue they created.
I'm sure someone will post a picture soon, maybe reach out to ETI directly.

Enjoy the journey.

Steve
Thanks Steve. It may not be as bad as I think it is but I don't remember there being caulk around the door from the factory. In my mind it isn't worth the aggrevation trying to get the service center to fix it. I would rather do it the right way myself. I would have repaired the fridge myself but Dometic Technical Support wouldn't even talk to me.

Thanks,
Chris
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Old 01-20-2019, 09:34 AM   #4
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You should be able to look at Escapes website pictures as your unit would be the same as the new units. Here is one of mine
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Old 01-20-2019, 09:37 AM   #5
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Well I'm confused. So.... They removed the door by unscrewing the hinges? Then replaced the door but added a lot of caulk - around the hinges? And now your door is not aligned correctly - because they screwed the hinges back in place incorrectly??
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Old 01-20-2019, 09:51 AM   #6
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They removed the whole door frame that is installed in the camper shell. Sorry I wasn't clear on that in the original post. The door is aligned and closes fine. It is the gap between the camper shell and door frame that I'm looking at. I can't zoom in close enough to see how the frame sits in the fiberglass camper shell on any of the pictures I found online. I should have attached pictures in the original post. I have attached them here. I'm trying to figure out if there was a gap like in these pictures from the factory. I don't recall.
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IMG_20190120_103830.jpg   IMG_20190120_103801.jpg   IMG_20190120_103743.jpg  
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Old 01-20-2019, 10:10 AM   #7
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I believe if you remove that piece of trim you will see the attaching screws and better idea of gap, the plastic trim just squeezes off/on.
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Old 01-20-2019, 10:15 AM   #8
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Quote:
Originally Posted by cpaharley2008 View Post
I believe if you remove that piece of trim you will see the attaching screws and better idea of gap, the plastic trim just squeezes off/on.
Do you have caulk on yours like I have in the first picture where the outside of the door frame meets the camper shell?
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Old 01-20-2019, 10:32 AM   #9
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Quote:
Originally Posted by ichrisdr View Post
They removed the whole door frame that is installed in the camper shell. Sorry I wasn't clear on that in the original post. The door is aligned and closes fine. It is the gap between the camper shell and door frame that I'm looking at. I can't zoom in close enough to see how the frame sits in the fiberglass camper shell on any of the pictures I found online. I should have attached pictures in the original post. I have attached them here. I'm trying to figure out if there was a gap like in these pictures from the factory. I don't recall.
My 21' trailer has caulk along the top of the rain guard but no caulk showing on either side of the outside or inside of the door. I think that the RV dealer totally screwed up your door.

edit: looking at the pics - time to wash the trailer!
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IMG_20190120_102425.jpg   IMG_20190120_102406.jpg   IMG_20190120_102412.jpg   IMG_20190120_102418.jpg  
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Old 01-20-2019, 11:05 AM   #10
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I just took these of our 2017 19 door framing. I used a dark card to try to better represent the 3D curvature. Hope this helps.

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Yuck, ours needs a bath.
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Old 01-20-2019, 11:18 AM   #11
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Might I suggest you contact ETI about getting a new door trim gasket. It does not appear to me that the factory install uses chalk except on the rain guard at the top. It looks like the trim provides the seal. But the shop that did this work kind of ruined the gasket with their horrible caulking job. It will be easy enough to remove the chalk from the fiberglass with a plastic scraper so you don't damage the gel coat, but I don't know about the trim. I would show the pictures to ETI and get their advice.
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Old 01-20-2019, 11:29 AM   #12
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Yuck, ours needs a bath.
Hmmm, yes I recognize that Western Washington mold!

This is what I use to spot clean the belly band and that black runoff from the window gaskets on the classic framed windows. It seems to keep the mold from growing back too as a bonus! I bet you can find it at the Co-op or the Mercantile in P.T.
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Old 01-20-2019, 11:29 AM   #13
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There is a lease a 1/4 inch dip at the front and rear of the door after the seal was applied.
Thanks for posting. This is a good example for people to take lots of pictures before they have any work done. Floors, counter tops, ceiling and exterior.
Here are a few more pictures. Hope this helps.
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9B186A35-78D8-4888-84A8-C3CF4460B60D.jpg   917773AD-4E84-46D1-9437-DCAC3C4E4D78.jpg   82216BD2-C518-47D7-9312-E961151EAACA.jpg   005E1824-22F1-4071-8973-8B83DFBA510E.jpg   5D00F900-EDAC-4F37-8D64-0735C5D34DE7.jpg  

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Old 01-20-2019, 11:31 AM   #14
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Quote:
Originally Posted by sclifrickson View Post
I just took these of our 2017 19 door framing. I used a dark card to try to better represent the 3D curvature. Hope this helps.

Attachment 36509Attachment 36510Attachment 36511

Yuck, ours needs a bath.
Both our trailers don't have caulking such as the OP's.

You know - when it's cold outside, it's hard to get motivated to get wet washing the trailer. Hopefully, it will have a warm day before we leave for Quartzite.
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Old 01-20-2019, 11:32 AM   #15
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Thank you for the pictures!! This helps a lot. As I suspected it looks like the service tech couldn't get the door frame seated into the fiberglass shell properly, or didn't take the time. Like noted above maybe I need to replace the gasket seal. As soon as it warms up a little I'm going to pull all the caulk out and see what the actual gap is. I'll reach out to ETI to get their thoughts.

Thanks again,
Chris
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Old 01-20-2019, 12:06 PM   #16
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If you run a straight edge along the slide of the trailer the door frame will be reset by 3/8 of an inch.
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Old 01-20-2019, 12:15 PM   #17
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If you run a straight edge along the slide of the trailer the door frame will be reset by 3/8 of an inch.
Thanks. I think I have that same ruler. haha
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Old 01-20-2019, 12:16 PM   #18
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You need to remove the plastic molding that covers the metal strip which is the attaching point for the door to get a better feel for measurements.
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Old 01-20-2019, 12:25 PM   #19
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You need to remove the plastic molding that covers the metal strip which is the attaching point for the door to get a better feel for measurements.
Ok thank you. I emailed ETI so I'll see what Reace says.

This forum is great. So many helpful people.

Once I figure this out I'll report back so that it can be documented for future reference.
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Old 01-20-2019, 04:15 PM   #20
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I hope it was worth it, does the refer now work?
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