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Old 09-20-2018, 08:25 AM   #1
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Cool New Escape 19 Dometic Furnace problems

New Dometic Furnace on Escape 19 is a lemon. We picked up our marvelous Escape 19 Trailer on Sept 14. The furnace worked for 3 days with no problem and then failed. Then much to our delight - we were able to reach David - get a guess on the problem -- bad circuit board and got it into a RV repair shop in WA state and get that replaced under Dometic warranty. BAD NEWS -- it worked perfectly for the night and morning after the repair and now it is acting up again. It isn't exactly the same problem now - but close. Before the replacement of the bad circuit board, it would turn on the blower and cycle through an attempt to start with three discernible clicks and then turn off. After repair, as I said it worked for two days perfectly. Now the blower comes on, it clicks and doesn't ignite - just like the old problem -then we turn it off at the digital thermostat. We wait a couple of minutes and then cycle through again. The new issue before the blower would always come on - but not ignite and now often it just doesn't come on at all - not even the blower. (We are very experienced so of course we checked the air in lines and supply of gas issues). Today we will try to talk to Dometic directly - the RV shop did that warranty for us before. Anyone experience getting a lemon Dometic furnace before? We are on a 5 week trip after picking up our "exceeds expectations" Escape 19.
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Old 09-20-2018, 08:28 AM   #2
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I had the same problem with 2017 19' dometic furnace - it worked for 3 days and then failed. I took it to a shop and they found that the circuit board was faulty and it was replaced. Since then, I've had no issues and it has been working perfectly....knock on wood!
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Old 09-20-2018, 08:54 AM   #3
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Does the new exterior access panel make it easier to fix the furnace?
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Old 09-20-2018, 10:35 AM   #4
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If I recall correctly, at least for my repair, the repairman accessed the furnace through an access in the closet
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Old 09-20-2018, 11:46 AM   #5
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Quote:
Originally Posted by SBuckner View Post
I had the same problem with 2017 19' dometic furnace - it worked for 3 days and then failed. I took it to a shop and they found that the circuit board was faulty and it was replaced. Since then, I've had no issues and it has been working perfectly....knock on wood!
That is what we hoped for -- but after 2 days it failed -- similar to first. So did we have the exceptional bad luck of 2 bad circuit boards or is something else going on? HMMMMMM. We are just starting to search for another RV place and call Dometic etc.
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Old 09-20-2018, 11:46 AM   #6
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Does the new exterior access panel make it easier to fix the furnace?
We didn't repair it - so don't know. I'll ask on the next repair.
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Old 09-20-2018, 11:57 AM   #7
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You may want to replace the OEM circuit board with a higher quality one from Dinosaur Electronics. They are much more rugged for RV use:

https://www.dinosaurelectronics.com/Ignitor_boards.htm
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Old 09-20-2018, 01:43 PM   #8
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Quote:
Originally Posted by cpaharley2008 View Post
Does the new exterior access panel make it easier to fix the furnace?
It should - the board is immediately visible and accessible when the panel is opened. I have cleaned off the board (because they get dusty, with no air filter in the furnace system), and a tech has replaced the board, in a similar furnace of mine.

Quote:
Originally Posted by SBuckner View Post
If I recall correctly, at least for my repair, the repairman accessed the furnace through an access in the closet
Escape only recently started installing the furnace with an exterior access panel. If you just have the small inlet and exhaust fitting on the outside (as shown in the Escape website photos, just above the forward wheel on the street side), then all access is from the inside; it might make sense to get to the outside end of the furnace through the bottom of the closet in the 19' layout (in which the furnace is under the closet). The exterior access panel looks roughly like the water heater panel, but half as tall.
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Old 09-20-2018, 02:19 PM   #9
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Quote:
Originally Posted by Hilola View Post
You may want to replace the OEM circuit board with a higher quality one from Dinosaur Electronics. They are much more rugged for RV use:

https://www.dinosaurelectronics.com/Ignitor_boards.htm
The original ignition board part number for both the old Atwood 8012 and the newer AFSAD furnaces is 31501. This website has an original, aftermarket version and the dinosaur electronics version listed for convenience.
https://pdxrvwholesale.com/products/...it-board-31501
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Old 09-20-2018, 09:07 PM   #10
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Originally Posted by cpaharley2008 View Post
Does the new exterior access panel make it easier to fix the furnace?
It is marvelous -- Dometic said they would overnight air two parts to us - the Sail Switch and the Furnace Board (they said it could actually go bad twice in a row). The outside door puts everything right at one's fingertips. We are too timid to replace the Sail switch -- we could replace the furnace board -- but we finally found a shop that agreed to spend a few minutes if we bring the part in and open up the door - they really don't have tine. But we will pay the labor and send the bill to Dometic who is providing the parts.
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