Just a heads up for new trailer owners to check their brakes.
When we picked up our 19, Escape set the Prodigy P3 to 5.6 and said the brakes were good. But the brakes were not good -- there was little trailer braking even when I increased the P3 to 10.0 and a boost of 1.
After puzzling over this awhile, I removed the brake drums and found grease inside:
Escape deferred on the issue to Dexter.
After some persistence, Dexter did send new seals and brake assemblies, which include shoes and magnets premounted on the backing plate. I installed them myself.
Escape performs two brake tests on new trailers:
1. Pull the break-away and confirm that the wheel cannot be turned by hand.
2. Confirm that each magnet is pulling 3 amps.
Neither of these tests uncovers barely-functional, greasy brakes.
Our trailer has EZ-lube axles as standard equipment. I did not add grease through the zerk and Escape says they did not either, so presumably that's how it came from Dexter. I am not a fan of Evil-lube, whoops EZ-lube -- I've seen too many people complain of grease in the drum.
rv.net is also reporting this as an issue with other new trailers.
So if you bought a new trailer this year, just a heads up to check your brakes.