Pump Not Turning Completely Off - Escape Trailer Owners Community

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Old 06-16-2014, 04:39 PM   #1
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Pump Not Turning Completely Off

When we use the pump in our 19, it continues to run when the faucet is turned off. It runs at slower speed but it won't shut off. Anyone else had this problem? I'm at a loss as to how to troubleshoot it.

Doug
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Old 06-16-2014, 05:06 PM   #2
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Check for air in the water supply system. Open each faucet and the toilet flush for a minute or so to purge and detect air in the system. Be sure you have an adequate amount of water in your fresh water tank.
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Old 06-16-2014, 07:39 PM   #3
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The pressure switch may not be working and is stuck on resulting in the pump staying on and bypassing even when when there is no flow.
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Old 06-16-2014, 08:59 PM   #4
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I just had this exact problem. It can be one of three things: air in the water system, a failed or failing pump or a leak in a faucet or other part of the water system. Most likely it is air in the system and can occur when you run low on the water supply or just after coming out of winterization. It can also occur when you switch from using city water to your water tank.

Here is the fix that worked for me, fill the water tank until it overflows at the fill spout. Water should pour out of the air port at the fill spout. Now turn on all faucets and the toilet water supply and continue running until the spurting stops. Be sure you are running all faucets: hot and cold, inside and outside. This may take several minutes of running. Once the spurting stops refill your water supply and test, the pump should now stop running.
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Old 08-11-2014, 04:21 PM   #5
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The first time we had this problem fudge brownie's solution worked. However, the problem has returned. The fix hasn't worked this time. Could I have a bad pump?

Doug
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Old 08-11-2014, 04:30 PM   #6
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My low point drain cap was loose.

Dick
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Old 08-11-2014, 04:35 PM   #7
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Confirm that there is water in your freshwater tank by doing a visual inspection.

Did one of the winterization valves that isolate the hot water heater get bumped or turned partly?

Are you getting pressure? A good test is to run the shower and see if enough water comes out to take a shower.

Do the purge I recommended above one more time, let the water run for several minutes. Be sure you are opening every valve, such as an outside shower.
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Old 08-11-2014, 05:22 PM   #8
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Is the city water connection properly plugged? If not air may come in and drop the pressure enough to cause the pump to run on.
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Old 08-11-2014, 05:43 PM   #9
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I just checked the city water fill and it's tight. Checked fittings on all faucets and toilet. No leaks and all tight. Can't run the pump too long 'cause we're currently off grid. Also, fresh water tank is full. Can't think of anything else to check.

Doug
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Old 08-11-2014, 07:01 PM   #10
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Is it running softly - much quieter than usual. If so it is almost always air in lines. Try this - open only 1 HOT water tap and let run for 1-2 minutes. You can catch the water in a pot or jug and add it back to the fresh water tank (or use it for something) if you want to.
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