Before bothering anyone at Escape, I would still see if you can do it yourself, it should be quite easy. If you still can't make it all better, then drop Reace an email for sure.
In the photo you show, the gap is worse at the screw, indicating it could use to be snugged up a little possibly.
2017 Escape 5.0 TA (someday soon, I hope
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln