Suburban SW6DE Water Heater Reset - Escape Trailer Owners Community

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Old 07-27-2016, 01:05 AM   #1
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Suburban SW6DE Water Heater Reset

Hey All,

Something I found out recently after my water heater failed to lite on propane . Mine is strictly propane but all the SW6 models have the same feature and control boards. I lit the WH on Friday night on arrival used it for dish clean up and then shut it down. Saturday went to it again and no lite switch off and back on a few times still no lite/ LED not illuminating and no gas flow etc. Checked reset switch at the WH good, Check fuses good, check connections good gave up on it till I returned it was only a weekend trip.

Talked to Reese who I have to say Is a pretty nice guy to do tech support on a couple of year old unit and I am not the original owner. He suggested it might be the control board but check the actual switch and led setup first. I did they were fine ordered a new control board.

Upon receipt of the new control board install and tada ... no lite / led ..remove new board and put old board back. Hmm ok start digging on the net really deep find out it is possible the fuse on the temperature sensor unit might have blown. I dismantle the reset cover to get at it ( note you have to bend the blow off valve diverter to remove the cover with out messing with the gas control system) nope fuse is good. I dismantled the cover on the thought of even if it isn't blown I will clean te contacts etc. Back to the net...

I found hidden down deep in another RV Forum that if your unit fails to lite 3 times in a row baring an over temp or gas issue of some type which would only require you to reset it on the water heater itself the controller will lock out totally if it fails to lite and not trip the reset on the WH. In order to undo this lock out you have to drop all power 120/12v ( Flip The Breakers too Doesn't hurt) wait 5 min and turn it back on Tada all fixed. So there you have it if you think your control board might have fried baring no fuses blown gas issues etc try dropping all power wait and turn it back on see if it resets then.

For those who wish to dissect the technical details of this post have fun. The fix worked and no new parts had to be installed but lol I do have a new control board and temp sensor unit now just in case... LOL

Cypher

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Old 07-27-2016, 02:35 AM   #2
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Good info on resetting the lockout mode.

By the way, the gas only model is a SW6D. The SW6DE is gas and electric.
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Old 07-27-2016, 05:30 AM   #3
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Quote:
Originally Posted by rbryan4 View Post
Good info on resetting the lockout mode.

By the way, the gas only model is a SW6D. The SW6DE is gas and electric.
Yes mine is gas only but they all share the same control board if you look at the manual the part numbers for each models control board is the same. I didn't want people to skip the post since it didn't say the most common model number

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Old 07-27-2016, 08:05 AM   #4
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Good info to know, Cypher, thanks for posting. All of my units have the gas only water heater.
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Old 07-27-2016, 08:13 AM   #5
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Thanks for posting this. Another reason to continue reading this forum! When I find these I print them out and file with the important Escape notes.
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Old 07-27-2016, 08:28 AM   #6
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another reason to make sure your unit has the master cut off switch for 12v also.....
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Old 07-27-2016, 08:45 AM   #7
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Good info to know, Cypher, thanks for posting. All of my units have the gas only water heater.
Hi: cpaharley2008... Is the water heater not lighting a good enough reason to order another trailer? Alf
escape artist N.S. of Lake Erie
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Old 07-27-2016, 09:30 AM   #8
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Hi: cpaharley2008... Is the water heater not lighting a good enough reason to order another trailer? Alf
escape artist N.S. of Lake Erie
Normally it is when my propane needs refilling, but I'll use any excuse.....
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Old 07-27-2016, 11:36 AM   #9
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Hi: Cypherian... No chance of this happening to me. I don't use the water heater... cause I'm in hot water all the time!!! Alf
escape artist N.S. of Lake Erie
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Old 07-27-2016, 12:20 PM   #10
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Is the two way hot water tank worth the $200.00 option price? I would do a lot of camping where there are no hookups. I just automatically checked it on the list but now that I think about it I wonder if I will use that feature enough to justify the extra cost and complexity.
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