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Old 04-24-2017, 09:48 PM   #1
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Angry Water pump problems

Have a two-year old 19'. Nothing but water pump problems.

A year ago the water was backing through the pump into the fresh water tank. Reece and Co. said the pump was bad. Sent a new one, and was willing to pay for installation.

Used it for a season.

The new pump is now doing a limited amount of backing water in the tank. But most important, it continually cycles on and off, pumping a minimal amount of water.

Wrote Escape.

Escape wrote back, saying, oh, well you need to install a Check Valve to "to reset the water pump which will stop the water from back flowing into the fresh water tank." And will need to take the pump out and install a new check valve, which they said they will send me. They sent pictures of someone apparently installing a check valve on a work bench.

Nothing about the pump cycling on and off. (Maybe the two problems are inter-related. But they didn't say so.) And no apologies for causing a second major headache in 14 months.

Two water pumps in two years. Two pumps which only had a minimal amount of usage. And the need to make a major repair while we're on the road and don't expect to be in a place to make comfortable major modifications to the trailer for at least three week. And, Escape assuming I'm a talented mechanic.

And no apologies for two major problems in the water in two years.

If you've read this far I'm aggravated by Escape. Am I alone? Anyone else had these problems? Any idea how I can at least stop the pump from cycling on and off? HELP!
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Old 04-24-2017, 10:10 PM   #2
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If the pump check valve is not holding pressure ,then the pump will run till the pressure switch is satisfied , then the pump will shut off , then the water pressure will bleed off through the bad check valve and the pump will start again until the pressure switch is satisfied and by now you get the picture. ( The Cycle just keeps repeating itself over and over)
Changing out a check valve takes little mechanical skills or time.

As far as being upset with Escape , your own your own with that one.
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Old 04-24-2017, 11:02 PM   #3
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This may be a dumb comment but until a permanent fix is in place, can you not just shut off the pump when you're not drawing water to stop the cycling?
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Old 04-24-2017, 11:22 PM   #4
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Also, should note that the water pump and other appliances are covered by individual manufacturers' warranty, so you should really be dealing with them directly, although Escape does what it can to help.
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Old 04-24-2017, 11:31 PM   #5
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Quote:
Originally Posted by steve dunham View Post
If the pump check valve is not holding pressure ,then the pump will run till the pressure switch is satisfied , then the pump will shut off , then the water pressure will bleed off through the bad check valve and the pump will start again until the pressure switch is satisfied and by now you get the picture. ( The Cycle just keeps repeating itself over and over)
Changing out a check valve takes little mechanical skills or time.

As far as being upset with Escape , your own your own with that one.
Not good to speak ILL of the King !
Hi: steve dunham... Alf
escape artist N.S. of Lake Erie
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Old 04-24-2017, 11:46 PM   #6
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Hi: steve dunham... Alf
escape artist N.S. of Lake Erie
HI Alf !!

Best Wishes
Steve D
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Old 04-25-2017, 12:13 AM   #7
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From the photos they sent, it looked as if I had to undo and clamp each of the water lines, unbolt the pump and then install the check valve (which I assume was either never installed on the pump they sent me or wore out in 14 months of very infrequent use). Given the location of the pump, I wouldn't rate this as an easy or comfortable job. Certainly not one I'm going to undertake a thousand miles from home and mechanics I trust. But what do I know.
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Old 04-25-2017, 01:53 AM   #8
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Quote:
Originally Posted by Rutterslo View Post
From the photos they sent, it looked as if I had to undo and clamp each of the water lines, unbolt the pump and then install the check valve (which I assume was either never installed on the pump they sent me or wore out in 14 months of very infrequent use). Given the location of the pump, I wouldn't rate this as an easy or comfortable job. Certainly not one I'm going to undertake a thousand miles from home and mechanics I trust. But what do I know.
I for one feel your pain . We have gone 3 pumps in 3 years . I carry a new pump with me just in case , of course so far ,just been carrying the new pump . The longest we gotten , oh , oh shouldn't of said that . Hope the pump didn't hear . I cut the bed ply and hinged the ply to make a door I can access sitting on top of ply . We don't have the Escape bed though so it is easier to fold it out of the way . We have air and latex foam . Very uncomfortable to fix the pump laying on your side . Really don't understand why these pumps keep failing , never had this problem before . Sorry you have to deal with this . I have just learned to deal and change and fix what I can . Pat
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Old 04-25-2017, 05:32 AM   #9
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Unfortunately this:
I have just learned to deal and change and fix what I can . Pat
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Old 04-25-2017, 06:18 AM   #10
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Hi: All... We too are on a replacement 12V pump. Last day in Florida this Feb. when pulling out of our site, I thought I saw water squirt out the overflow. I haven't tried the reset of the check valve procedure yet but will when it's warm n dry.
AT RISK OF VERBAL ATTACK, HERE IT IS!!!
1- Fill fresh tank 3/4 full.
2- With the city water line disconnected pressurize the tank using the 12 V pump.
3- Turn the pump off.
4- Turn on the kitchen tap and bleed the water and pressure off.
5- Re connect city water hose, and check to see if it is still filling the fresh tank!!!
Thanks to C&G in FL for sending me this procedure. Good Luck!!! Alf
escape artist N.S. of Lake Erie
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