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medora 10-11-2015 01:32 PM

Locked Out!
All, we just returned from a FABULOUS trip to Killarney Provincial Park, where our Escape performed admirably -- with two exceptions (will post separately about the other). One night, just before our "big night out" (a planned beer+pizza+baseball playoff game at the bar in town), we found that our trailer door would not open. We'd been out for the day, unlocked it, put the keys on their hook inside, shut the door -- and then were unable to get back in. Beer and baseball seemed doomed -- until we figured out that I could crawl up on our bear box (thank you Ontario parks!) and shimmy in our side window, which thankfully was unlocked.

This unwelcome spontaneous locking issue continued to happen through the rest of our trip, intermittently -- though it's not happening now, I'm sure it will again. As long as we have the keys, we're fine ... but ... ??

I did a search for this problem and didn't come up with a thread that matched it. Has anyone else encountered this, and if so, what's the best fix? This is NOT a deadbolt problem -- it's a problem where the door acts like it's been locked at the main keyhole when it hasn't.

Thankful I've done lots of yoga and can contort myself like a pretzel,


Iowa Dave 10-11-2015 01:54 PM

Locked out
Well those fastec locks, if that's what you have, are not the highest quality I've ever seen in lock sets. The first thing I would do would be to remove the screws that hold the lock together. When you pull it apart you'll see a couple more screws. These need to be reasonably tight and sometimes work loose. If that looks ok, lubricate your lock cylinders and sliding surfaces, if you haven't done so lately. That failing call the fastec people about a couple of new new cylinders they are only a few dollars each, so you know they are not premo cylinders. That's where I would start. Others may have more complete solutions, I like to try free and easy first.

C&G in FL 10-11-2015 01:54 PM

I recently went to unlock my door (main keyhole) and the key turned halfway between the locked and unlocked position and jammed. It wouldn't turn either way. Had to remove the door at the hinges. I replaced the passage set with a chromed one purchased at the nearest RV dealer. I then took a pair of pliers to the key. It bent, but it unjammed and seems to be functioning properly now. Problem is, I don't trust it, and I like the new one better. The manufacturer (Bauer) offered to replace it if I paid the shipping charges ($18). I had some choice words for them, it doesn't cost $18 to send a small, lightweight package from Michigan to Florida. Essentially, they wanted me to pay the shipping to send the defective one back to them. This was a passage set on a trailer I picked up at the beginning of June. IMHO, any company that refuses to replace its 4 month old defective product for no charge is not worthy of having their products purchased. I've heard of others who have had problems with their passage sets.

Rossue 10-11-2015 01:58 PM

Is there a higher quality lock set that one can retrofit?

Sandra L 10-11-2015 02:00 PM

Was your lock one of the recall ones? There was a thread, but I think you may have a Fastec lock. I have to watch when I lock from the inside, as sometimes it doesn't "catch". Other than that, I have not had that issue:
Hope this helps.

thoer 10-11-2015 02:30 PM

With those Fastec locks I guess we all have to keep the "spare keys" - correct size bit to remove the hinges in our tow vehicle.

medora 10-11-2015 03:03 PM

The key's marked FIC, which I assume is Fastec Industries, and it's not under recall.

Given what I'm reading -- yikes -- I would NOT want to be in a position to have to remove the door to get in. We would have ended up in a hotel that night (with two large dogs) had I not been able to wiggle in the open window -- it was after dark and the closest locksmith was in Sudbury, over an hour away. Dave, I'll try your "free and easy" fix but longer term, I'm very curious what reliable option we could consider replacing with. Anyone done this and been happy with their choice?

Sandra L 10-11-2015 03:18 PM

Were you able to check the number? Also some put one of those magnetic key boxes on the underside.
Since I have had lost key problems generally, I now keep mine fastened to me on a fancy tether, and jingle a bit.;D

C&G in FL 10-11-2015 03:33 PM

Fastec locks are used by a lot of manufacturers. They are no better or no worse than others. And taking the door off takes all of 5 minutes, if that. I keep a spare key in the tow vehicle, which has a key pad.

medora 10-11-2015 04:18 PM

We did stow an extra key.

And per that night -- taking the door off may have taken more than five minutes, given that our car keys, flashlights and key to our storage box, which contained all our tools, were all locked in the trailer ;).

I'll ask Reace if he has any opinions. I'm curious.

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