Coleman Mach 10 NDQ - Installation Error - Escape Trailer Owners Community
Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Go Back   Escape Trailer Owners Community > Escape Tech > Escape Systems | Water, Waste, Charging & Propane
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 01-07-2023, 10:47 PM   #1
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
Coleman Mach 10 NDQ - Installation Error

Just a heads up... I ordered my 2022 21C with the Coleman Mach 10 NDQ, but was having problems with the heat strip turning off after a couple of minutes, and not restarting until the unit was power cycled.


It turns out that Escape had incorrectly installed the AC unit. The install kit includes a flexible duct that is supposed to be trimmed flush with the ceiling assembly during installation. In mine, they didn't trim the duct, so (unknown to me) almost all the airflow was being forced through the two small round ducts in the bottom of the ceiling assembly. This restricted airflow enough to cause the heating strip to overheat. I'm guessing it didn't do wonders for the AC performance either, when I was running it during the summer.


Anyway, maybe this was a one off mistake, but I'm just posting this to give anyone with this unit a "heads up" in case they have similar symptoms.


If you have this AC unit and have a very strong airflow from the round vents, but very little from the side vents, check if you can see all the way through the ceiling assembly. Before I trimmed the duct, I couldn't see all the way through, but after trimming, it was easy to see side-to-side.


See the attached pics for the untrimmed duct (as I found it) and "through shots" of the ceiling assembly before and after. I don't have a pic of the duct after trimming, but see this video from airxcel, which shows how it's supposed to look after trimming:


Attached Thumbnails
PXL_20221224_175055767.jpg   PXL_20221224_140929247.jpg   PXL_20221224_175741266.jpg  
__________________

hugh is offline   Reply With Quote
Old 01-08-2023, 06:04 AM   #2
Senior Member
 
WillyB's Avatar
 
Join Date: Jun 2020
Location: St. Louis, Missouri
Trailer: "Side Effect" 2022 21C
Posts: 862
Thanks for this info.

My heater has turned off a couple of times but I thought it was due to it running for a long time trying to warmer the Escape up from cold (40F) to warm (70F).

I have airflow from the front and rear vents but it's not as strong as the round vents. I'll have to give it a look today.
__________________

WillyB is offline   Reply With Quote
Old 01-08-2023, 11:33 AM   #3
Senior Member
 
Join Date: Mar 2017
Location: Tacoma, Washington
Trailer: 2021 21NE
Posts: 340
Thank you for the information, I will check mine.
BobG is offline   Reply With Quote
Old 01-09-2023, 11:01 AM   #4
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
Quote:
Originally Posted by WillyB View Post
Thanks for this info.

My heater has turned off a couple of times but I thought it was due to it running for a long time trying to warmer the Escape up from cold (40F) to warm (70F).

I have airflow from the front and rear vents but it's not as strong as the round vents. I'll have to give it a look today.

Sounds like it might be worth checking. Since I fixed the duct, I haven't had any issues with unexpected shutoff, and that includes warming the trailer from 30's to 60's on several occasions.
hugh is offline   Reply With Quote
Old 01-09-2023, 11:14 AM   #5
Senior Member
 
Join Date: Mar 2017
Location: Tacoma, Washington
Trailer: 2021 21NE
Posts: 340
Maybe heat strips was an option that I declined. I wonder if I could add them.

Air conditioning, which I use quite a bit, should also benefit from trimming the baffle if it extends too far. I will check one of these days.

I do like the Coleman-Mach unit which I run on low auto. The noise doesn't bother me at all It would be nice to sometimes use it as a heat source instead of using propane.
BobG is offline   Reply With Quote
Old 01-09-2023, 11:25 AM   #6
Senior Member
 
brroberts's Avatar
 
Join Date: May 2020
Location: Overbrook, Kansas
Trailer: 2021 E19 (Padawan)
Posts: 1,253
Donít know, but likely could be added. We seldom run AC, but low auto on the Coleman works well from the standpoint of both cooling and noise. The heat strip works well. The manual says supplemental heat, but into the 20ís we find itís great heat if we have electricity.
__________________
Randy & Barb
1998 C 2500 (Cruncher) and 2021 Ranger (Yoda)
brroberts is offline   Reply With Quote
Old 01-09-2023, 11:49 AM   #7
Member
 
splicer's Avatar
 
Join Date: Mar 2016
Location: Granite Falls, North Carolina
Trailer: 2021- 5.0
Posts: 60
I have the Mach 10 but not the heat strip option. The flex duct looks like hugh's. Airflow is excellent blowing from the rear and round vents, but could be better out the front vent (toward sleeping area). Should I also trim the duct? Thanks to all who reply.
__________________
All the best,
Dave
splicer is offline   Reply With Quote
Old 01-09-2023, 07:09 PM   #8
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
Quote:
Originally Posted by splicer View Post
I have the Mach 10 but not the heat strip option. The flex duct looks like hugh's. Airflow is excellent blowing from the rear and round vents, but could be better out the front vent (toward sleeping area). Should I also trim the duct? Thanks to all who reply.
Both the installation manual ( https://www.airxcel.com/rv/coleman-m...ary?docId=6722 ) and the Airxcel video indicate that the fabric is supposed to be trimmed during installation.

Apart from the restricted airflow potentially causing problems with the heater, having restricted airflow across the evaporator coil in an AC unit puts extra strain on the compressor.

If you're going to fix it yourself, it's actually very easy. The main thing to be aware of is that there is a wiring harness connecting the ceiling assembly to the rest of the AC unit. You'll probably need to either unplug the harness, or have someone hold the ceiling assembly while you trim the fabric.

That said, it's up to you if you'd like to try this yourself or leave it to the professionals.
Attached Thumbnails
instructions-screenshot.png  
hugh is offline   Reply With Quote
Old 01-09-2023, 07:47 PM   #9
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
Quote:
Originally Posted by BobG View Post
Maybe heat strips was an option that I declined. I wonder if I could add them.

Air conditioning, which I use quite a bit, should also benefit from trimming the baffle if it extends too far. I will check one of these days.

I do like the Coleman-Mach unit which I run on low auto. The noise doesn't bother me at all It would be nice to sometimes use it as a heat source instead of using propane.

The heat strip is definitely something you can add. The cost is around $100. However, you'll need a "heat ready" ceiling assembly to control it. If Escape didn't install the heat strip, they may have installed a "cooling only" ceiling assembly, so you'd need to swap it for a"heat ready" version. The bluetooth "heat ready" version is around $300, and they have the "manual knob" version for around $150.
hugh is offline   Reply With Quote
Old 01-10-2023, 08:38 AM   #10
Senior Member
 
Join Date: Mar 2017
Location: Tacoma, Washington
Trailer: 2021 21NE
Posts: 340
Thanks Hugh
BobG is offline   Reply With Quote
Old 01-10-2023, 09:06 AM   #11
Senior Member
 
WillyB's Avatar
 
Join Date: Jun 2020
Location: St. Louis, Missouri
Trailer: "Side Effect" 2022 21C
Posts: 862
Mine checked out fine.

However, I will say the heat strip struggles a bit to raise the camper temp from 35 F to 70 F. Once at temp it is perfect.

I started using the furnace to get it to temp and then switching over to the heat strip to maintain.
WillyB is offline   Reply With Quote
Old 01-10-2023, 09:24 AM   #12
Senior Member
 
brroberts's Avatar
 
Join Date: May 2020
Location: Overbrook, Kansas
Trailer: 2021 E19 (Padawan)
Posts: 1,253
Quote:
Originally Posted by WillyB View Post
Mine checked out fine.

However, I will say the heat strip struggles a bit to raise the camper temp from 35 F to 70 F. Once at temp it is perfect.

I started using the furnace to get it to temp and then switching over to the heat strip to maintain.
I wonder if it struggles because your trailer is bigger than ours? Ours warms up fairly fast.
__________________
Randy & Barb
1998 C 2500 (Cruncher) and 2021 Ranger (Yoda)
brroberts is offline   Reply With Quote
Old 01-10-2023, 08:22 PM   #13
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
Quote:
Originally Posted by brroberts View Post
I wonder if it struggles because your trailer is bigger than ours? Ours warms up fairly fast.

With my 21C, the heat strip will warm the trailer about 30F above the outside temperature, and not much more. That said, even if it can't completely heat the trailer by itself, running it along with the propane furnace saves a huge amount of propane.
hugh is offline   Reply With Quote
Old 01-10-2023, 11:01 PM   #14
Senior Member
 
brroberts's Avatar
 
Join Date: May 2020
Location: Overbrook, Kansas
Trailer: 2021 E19 (Padawan)
Posts: 1,253
Strange. Our heat strip will do at least 50F above outside temps.
__________________
Randy & Barb
1998 C 2500 (Cruncher) and 2021 Ranger (Yoda)
brroberts is offline   Reply With Quote
Old 01-11-2023, 08:48 AM   #15
Senior Member
 
Join Date: Jan 2021
Location: Hazelwood, Missouri
Trailer: 2021 5.0
Posts: 573
Quote:
Originally Posted by brroberts View Post
Strange. Our heat strip will do at least 50F above outside temps.
Same here.
Maybe it could be the problems some are having is with vent adjustment.
Also the filters needed to be cleaned sooner than expected, but I do have pets.
Ooshkaboo is offline   Reply With Quote
Old 01-11-2023, 06:53 PM   #16
Senior Member
 
Join Date: Mar 2021
Location: Richmond, Virginia
Trailer: 2022 Escape 21C
Posts: 148
As both of you though 30 degrees sounded low, I tried retesting the heater last night to see how warm it would get. It was 32 degrees outside, and the heater got the temperature up to 72 inside the trailer, so that's a 40 degree differential.

That's more in the ballpark of your 50 degree differential.

Last time I tried heating the trailer with just the electric heat it was very windy, so I'm thinking that might have made the difference, especially as the Escape doesn't have much in the way of real insulation.
hugh is offline   Reply With Quote
Old 01-12-2023, 05:44 AM   #17
Senior Member
 
WillyB's Avatar
 
Join Date: Jun 2020
Location: St. Louis, Missouri
Trailer: "Side Effect" 2022 21C
Posts: 862
Quote:
Originally Posted by brroberts View Post
I wonder if it struggles because your trailer is bigger than ours? Ours warms up fairly fast.
This weekend I'm going to pull the interior cover and give it a look.
WillyB is offline   Reply With Quote
Old 01-12-2023, 07:48 AM   #18
Site Team
 
cpaharley2008's Avatar
 
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,125
I did not order the heat strip, but opted to carry a little plug in heater for those chilly mornings on the road.....
__________________
Jim
Sometime life gets in the way of living.......
cpaharley2008 is offline   Reply With Quote
Old 01-13-2023, 11:58 AM   #19
Member
 
Join Date: Nov 2017
Location: West Des Moines, Iowa
Trailer: 2018 19' Escape
Posts: 33
Coleman Mach 10 NDQ

We are in the Q for a 21C this year and was wondering what experience people have had with this AC unit. Quality dependability?
Cyclones forever is offline   Reply With Quote
Old 01-13-2023, 12:42 PM   #20
Senior Member
 
brroberts's Avatar
 
Join Date: May 2020
Location: Overbrook, Kansas
Trailer: 2021 E19 (Padawan)
Posts: 1,253
October Ď21 E19 with Mach 10 and 130 nights. Not much A/C use, but a lot of heat strip use. Itís heated and cooled fine ands it is much quieter than the Dometic. It does not seem to keep itís bluetooth connection with my iPhone well.
__________________

__________________
Randy & Barb
1998 C 2500 (Cruncher) and 2021 Ranger (Yoda)
brroberts is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Escape Trailer Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -5. The time now is 06:55 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.
×