Thumbs up to ETI

[7Gentex]

I'd just like to give ETI (and Samuel specifically) a thumbs up for their approach to a bit of an item during production (outside supplier changed an item somewhat without notice).

I won't get into details as it is specific to me, but ETI offered an unsolicited solution that I am very happy with.

After a morning of dealing with vendors in my own world........dealing with ETI this afternoon was refreshing.

[Steve Clark]

This is good to hear, 7gentex! We have had our 21 for 6 years and have had nothing but positive contacts with ETI! Granted, all of our contacts were pre-2018, but it is nice to hear encouraging words from more recent ownership!

[Rossue]

Samuel is a good egg!

[WillyB]

There are never problems - There are only opportunities

[Fender]

I too recently had interaction with ETI that reflected a company with heart and compassion.
In my books they're good people.

[DanandDaphne]

Originally Posted by WillyB

There are never problems - There are only opportunities

Reminded me of a recent Dilbert.

[WillyB]

Originally Posted by DanandDaphne

Reminded me of a recent Dilbert.

Exactly. It's an opportunity for a day off work.

[DanandDaphne]

Yes as a public library facilities manager for 24 years I have had lots of opportunities.