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Old 01-19-2022, 05:03 PM   #1
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Completed build sheet-disappointed

Completed, signed and delivered build sheet for 21C. Delivery scheduled as early as April - completion date June. Sold my 19' a month ago.Much to my disappointment the return buyer free front storage box for return purchasers no longer allowed. I guess.... one more corporate decision.
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Old 01-19-2022, 05:28 PM   #2
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Mine has the "n/c" for the front box as return customer.....
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Old 01-19-2022, 06:00 PM   #3
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Completed, signed and delivered build sheet for 21C. Delivery scheduled as early as April - completion date June. Sold my 19' a month ago.Much to my disappointment the return buyer free front storage box for return purchasers no longer allowed. I guess.... one more corporate decision.

Your dates have me confused.......?
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Old 01-19-2022, 06:37 PM   #4
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Mine has the "n/c" for the front box as return customer.....
So was mine thanks to your timely comment.

Well, all good things come to an end. Timing is everything. Still a very worthwhile option.

I wondered about that date also. 2023?

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Old 01-19-2022, 07:25 PM   #5
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Your dates have me confused.......?

7Gentex - So my dates... My completion date is 23 June. About 3 weeks ago I got an email asking if I would accept completion as early as 7 April.
"We have a prospective completion date of 2022-04-07". I accepted with their provision that it's not guaranteed - but I would accept whenever it was ready. I'm retired - can accept it anytime... so I agreed. Option to decline when they have firm date which shifts me to my original June date.
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Old 01-19-2022, 07:29 PM   #6
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7Gentex - So my dates....
Gotcha - Thanks!

I'm in the same boat. Was in 6/2022 (originally in 6/2023), now "maybe" in 3/2022

I'm ready!
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Old 01-19-2022, 07:33 PM   #7
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Completed, signed and delivered build sheet for 21C. Delivery scheduled as early as April - completion date June. Sold my 19' a month ago.Much to my disappointment the return buyer free front storage box for return purchasers no longer allowed. I guess.... one more corporate decision.
Actually, you're still entitled to a free storage box when you buy a new trailer!

The only difference is that now you have to take it off of your old trailer.
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Old 01-20-2022, 06:35 AM   #8
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Talk with your sales representative......
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Old 01-20-2022, 07:09 AM   #9
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Talk with your sales representative......
I tried. Melisa said they were "thinking" of doing something for return buyers. Never heard anything about what "something" was. I realize it is a sellers market and may remain so for quite some time. But I'm old enough to know that certain markets don't last forever. I now regret having committed. I, unlike ETI, am willing to live with my commitment.
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Old 01-21-2022, 06:50 PM   #10
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Completed, signed and delivered build sheet for 21C. Delivery scheduled as early as April - completion date June. Sold my 19' a month ago.Much to my disappointment the return buyer free front storage box for return purchasers no longer allowed. I guess.... one more corporate decision.
I got THIS via email.
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~Capture.JPG   ~Capture1.jpg  
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Old 01-21-2022, 07:12 PM   #11
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I didn't get that email so maybe it was a bit hit or miss.

However I have to say when I got my free box 1. I was surprised that the new owners were still providing them for free and 2. I thought that it was a pretty rich bonus for just buying another Escape. I didn't really think that it'd go on forever.

So, it was a good deal while it lasted and I hope returning customers at least get a tangible loyalty reward.

Ron
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Old 01-21-2022, 07:41 PM   #12
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I got the free front box with my new 21C. Escape now giving their return customers the choose between other options I think is great customer relations. Hummm I don’t believe Toyota gave me this perk on my 2nd truck
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Old 04-12-2022, 10:43 AM   #13
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All good things must come to an end......not sure who said this?
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Old 04-12-2022, 11:35 AM   #14
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All good things must come to an end......not sure who said this?
If anyone needs a storage box, I heard a rumor that cpaharley still has 4 or 5 storage boxes hidden away in his garage from all of the "return customer" freebies he received!
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