If there is an issue, it is normally a problem with an appliance, such as furnace, water heater. Those are covered by the company that makes them. I'm not on the east coast, but when my furnace fan started squealing within warranty, I drove the trailer a mile down to North Shore RV which fixed it under the Atwood warranty.
When there is the rare warranty issue with the trailer build, it's my understanding that Escape makes arrangements at an RV dealer near you to fix it at their expense.
2009 Escape 17B "Toad"
2008 Toyota RAV4 V6 Sport
North Vancouver, British Columbia
What happens to the hole when the cheese is gone?
- Bertolt Brecht