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12-12-2018, 01:28 PM
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#161
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Senior Member
Join Date: Jun 2013
Location: Friendswood, Texas
Trailer: 2015 Escape 19' (sold), Escape 5.0 as of August 2019 (sold)
Posts: 664
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Thanks Reace. This is great logic. When you explain things in that way it’s easily understood. While I am not a “super customizer” I appreciated the many standard options and the few off list options we built into our 19. As we now build our 5.0 for next summer the same approach is wonderful.
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12-12-2018, 01:34 PM
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#162
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Senior Member
Join Date: Nov 2008
Location: Southern Alberta, Alberta
Trailer: 2015 Escape 5.0TA
Posts: 1,734
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I guess replacing the axles on a 5.0TA with a rolling Sprinter chassis is a no go then [emoji6].
__________________
Cheers
Doug
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12-12-2018, 02:19 PM
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#163
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Senior Member
Join Date: Jun 2013
Location: Friendswood, Texas
Trailer: 2015 Escape 19' (sold), Escape 5.0 as of August 2019 (sold)
Posts: 664
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In May of 2014 when I was researching Fiberglass trailers I was scheduled to attend a business meeting in Vancouver beginning on a Monday evening. I took an early flight, rented a car and drove to Escape unannounced. Low and behold it was Victoria Day and ETI was closed! As I stood clinging to the locked gate viewing the model trailers from afar, the door opened and Tammy appeared and asked if she could help me. I pleaded my case and she graciously let me in and spent the better part of two hours with me on a holiday! Now that’s customer service!! We bought a 19 in 2015 and Tammy’s time with me in 2014 was a big reason why we chose Escape. In the future I hope Tammy and Reace can take time off on the holidays but I hope that spirit of customer service lives on.
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12-12-2018, 03:23 PM
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#164
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Senior Member
Join Date: Oct 2008
Location: St. Thomas not BVI., Ontario
Trailer: 2014 Escape 5.0TA / 2016 Ram Eco Diesel 4X4
Posts: 8,038
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Quote:
Originally Posted by padlin
Be interesting to revisit this in 5-10 years.
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Hi: padlin... With an escape... that's entirely possible. Alf
escape artist N.S. of Lake Erie
__________________
Quote Bugs Bunny..."Don't take life too seriously, none of us get out of it ALIVE"!!!
'16 Ram Eco D. 4X4 Laramie Longhorn CC & '14 Escape 5.0TA
St.Thomas (Not the Virgin Islands) Ontario
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12-12-2018, 04:07 PM
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#165
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Senior Member
Join Date: Jul 2015
Location: Fremont, California
Trailer: 2016 21/ '16 Tundra 4.6L Dbl. Cab
Posts: 1,561
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Thank-You
Thank-You, Reace and Tammy, for handling this process with such honesty and integrity!
The ‘Transition’ is never complete, but always a work in progress. Our Escape Family is in good hands
__________________
Steve and Debbie
2016 - 21'
“Get out the map and lay your finger anywhere down” -Indigo Girls
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12-12-2018, 04:10 PM
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#166
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Senior Member
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: None, sold my 2014 5.0TA
Posts: 7,124
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Quote:
Originally Posted by escape artist
Hi: padlin... With an escape... that's entirely possible. Alf
escape artist N.S. of Lake Erie
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If only my truck would last as long.
__________________
Happy Motoring
Bob
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12-12-2018, 07:32 PM
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#167
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Senior Member
Join Date: Sep 2015
Location: boise, Idaho
Trailer: 2018 19'
Posts: 521
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Want to chime in & applaud Reace for responding so eloquently to this thread. I love my escape & appreciate the customer service of this company. Always exceeding expectations.
__________________
Julie
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12-12-2018, 09:29 PM
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#168
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Senior Member
Join Date: Jan 2014
Location: North Van., British Columbia
Trailer: 2014 Escape 19, sold; 2019 Escape 21, Sept. 2019
Posts: 8,797
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I drove by ETI today. For all those concerned that the sky has fallen it still looked the same to me.
Ron
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12-12-2018, 09:57 PM
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#169
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Senior Member
Join Date: Oct 2017
Location: Kelowna, British Columbia
Trailer: 2018 Escape 19
Posts: 2,718
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I heard with the rain you had the last few days that it almost went under.
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12-12-2018, 11:09 PM
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#170
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Senior Member
Join Date: Sep 2016
Location: North Vancouver, British Columbia
Trailer: 2019 Escape 21 towed by F-150 with 2.7l eb, formerly Escape 17B 2017
Posts: 563
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Quote:
Originally Posted by Ron in BC
I drove by ETI today. For all those concerned that the sky has fallen it still looked the same to me.
Ron
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We will be there Monday to see for ourselves!!
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12-12-2018, 11:20 PM
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#171
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Senior Member
Join Date: Oct 2015
Location: Victoria, British Columbia
Trailer: 2016/ 5TA Spirit Bear
Posts: 322
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Nothing stays the same especially in a business which is as successful as this one. May as well embrace the changes to come. Still I fondly remember my plant tour of a few years ago when it was still a small operation.
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12-13-2018, 08:03 AM
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#172
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Member
Join Date: Oct 2018
Location: Santa Fe, New Mexico
Trailer: 2019 Escape 19
Posts: 92
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In the process of deciding to buy a fiberglass trailer, I comparison shopped and, early in the process, was leaning towards a Casita 17, so I spent a fair amount of time on the Casita forum and dealing with the very nice people in Rice, Texas who build that trailer.
Interestingly, this past October, Casita underwent its own management transition, with the founders turning the operation over to their sons. Now, that's a transition that poses a completely different set of risks from the risks associated with this one. One the whole, I think I'd rather be here. The playbook for family successions can get a whole lot more emotional and darker in a hurry than the situation here.
Of course, the people on the Casita forum didn't spend 17 pages debating their owners' family succession. But that's a different crowd. In my experience, Texans like to brag about their freedom and independence (and for sure own the guns), but when the chips are down they are pretty docile and compliant, doffing their caps in the presence of the rancher or the owner. The Canadians, OTOH, tend to have pretty good manners in general (and nice accents), but when the chips are down, can be pretty independent, adventurous and outspoken. As in, make that 18 pages of opinionated . . .
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12-13-2018, 08:15 AM
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#173
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Senior Member
Join Date: Jun 2018
Location: Tehachapi, California
Trailer: none
Posts: 515
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Quote:
Originally Posted by Chris & Patricia
We will be there Monday to see for ourselves!!
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Unless I missed it, one thing Reace didn't address in his two posts (thanks again, Reace!) were the comments made regarding a possible dealer network in the future. Perhaps you could ask about that during your visit?
__________________
Greg
Formerly owned a 2007 24' HiLo/ 2003 Tahoe combo. Interested in the 5.0TA
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12-13-2018, 08:20 AM
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#174
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Senior Member
Join Date: Mar 2013
Location: North of Danbury, Wisconsin
Trailer: 2018 Escape 21C
Posts: 3,033
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Quote:
Originally Posted by Seneca
In the process of deciding to buy a fiberglass trailer, I comparison shopped and, early in the process, was leaning towards a Casita 17, so I spent a fair amount of time on the Casita forum and dealing with the very nice people in Rice, Texas who build that trailer.
Interestingly, this past October, Casita underwent its own management transition, with the founders turning the operation over to their sons. Now, that's a transition that poses a completely different set of risks from the risks associated with this one. One the whole, I think I'd rather be here. The playbook for family successions can get a whole lot more emotional and darker in a hurry than the situation here.
Of course, the people on the Casita forum didn't spend 17 pages debating their owners' family succession. But that's a different crowd. In my experience, Texans like to brag about their freedom and independence (and for sure own the guns), but when the chips are down they are pretty docile and compliant, doffing their caps in the presence of the rancher or the owner. The Canadians, OTOH, tend to have pretty good manners in general (and nice accents), but when the chips are down, can be pretty independent, adventurous and outspoken. As in, make that 18 pages of opinionated . . .
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Maybe Casita owners and members of the Casita Forum have an easier time putting things in perspective . This is kind of like sitting around discussing the weather , it is what it is and you can’t do anything to change it .
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12-13-2018, 08:32 AM
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#175
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Senior Member
Join Date: Apr 2012
Location: Edmonton, Alberta
Trailer: 2013 19' & 2013 15B
Posts: 2,636
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Quote:
Originally Posted by Seneca
...The Canadians, OTOH, tend to have pretty good manners in general (and nice accents), but when the chips are down, can be pretty independent, adventurous and outspoken. As in, make that 18 pages of opinionated . . .
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Don't sell yourselves short. Our American cousins on this forum have contributed greatly to those 18 pages of wisdom!
__________________
2013 19' \ 2013 15B, 2020 Toyota 4Runner TRD Offroad
"It is better to remain silent at the risk of being thought a fool, than to talk and remove all doubt of it." - 1907, Maurice Switzer
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12-13-2018, 08:49 AM
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#176
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Senior Member
Join Date: Sep 2016
Location: North Vancouver, British Columbia
Trailer: 2019 Escape 21 towed by F-150 with 2.7l eb, formerly Escape 17B 2017
Posts: 563
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Quote:
Originally Posted by Hilola
Unless I missed it, one thing Reace didn't address in his two posts (thanks again, Reace!) were the comments made regarding a possible dealer network in the future. Perhaps you could ask about that during your visit?
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If I remember. Will take the opportunity to ask him how its going, but will be mostly focused on picking up our new 21 and smaller questions may get lost in the flurry of activity and excitement.
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12-13-2018, 10:08 AM
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#177
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Member
Join Date: Feb 2016
Posts: 281
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Quote:
Originally Posted by Hilola
Unless I missed it, one thing Reace didn't address in his two posts (thanks again, Reace!) were the comments made regarding a possible dealer network in the future. Perhaps you could ask about that during your visit?
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Thank you for your question. Our model for direct sales is one that KV is very pleased with and they wish to explore further. The customer relationships ETI has with their employees and customers is one that KV is exploring and looking at mirroring in some of their other companies.
Tammy
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12-13-2018, 10:31 AM
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#178
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Senior Member
Join Date: Jun 2010
Location: Central, Pennsylvania
Trailer: Escape#5 2022 E19
Posts: 26,268
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Wait, if Tammy is the Escape Queen, does that make Reace, wait for it....the Escape King?
__________________
Jim
Sometime life gets in the way of living.......
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12-13-2018, 10:40 AM
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#179
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Senior Member
Join Date: Apr 2013
Location: Emerson, Manitoba
Trailer: 2016 Escape 5.0TA, 2022 F150 2.7EB
Posts: 1,848
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Quote:
Originally Posted by cpaharley2008
Wait, if Tammy is the Escape Queen, does that make Reace, wait for it....the Escape King?
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Maybe Reace is the Escape Prince, as in Queen Elizabeth and Prince Philip, i.e. she's the boss
__________________
Adrian (and Beth)
We are all travellers in the wilderness of this world, and the best we can find in our travels is an honest friend.
Robert Louis Stevenson
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12-13-2018, 10:52 AM
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#180
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Senior Member
Join Date: Sep 2009
Location: Southwick, Massachusetts
Trailer: None, sold my 2014 5.0TA
Posts: 7,124
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That people from all over the continent are willing to wait months to drive to BC to pick up an undiscounted trailer says a lot about the product and company.
Best wishes
__________________
Happy Motoring
Bob
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