Maybe of no help if your awning is actually bent or damaged, but FYI there's multiple documents about adjusting the electric awning available for download in the
files>manuals section of this forum. Note the list of files is ordered by date not subject or title, so scroll-down to find all relating to the awning and note these files may be outdated for your awning.
Other resources ....
Links to
current (Dometic website as of this date) Dometic 9500
Installation Manual and
Operating Manual (see BOTH, they each have sections covering different adjustments).
Power awning adjustment,,,,
Eggscape awning adjustment post
Escape Awning Adjustment Video - note may be outdated for your model:
Hope that helps, Good Luck!