My 2010 Escape 19ft delivered in November. The fridge is a RM2510 the freezer door seal at the bottom of the door did not seal correctly. The door gasket would build up ice where the seal contacted the freezer compartment. On warranty I got a new door assembly.
I have the same model year, not sure I have the same refer but I believe all 19's came with the larger size refer. I have not encountered any problems like you describe.
__________________
Paul and Janet Braun
2003 Toyota 4Runner V8 now 2012 Toyota Sequoia V8
Escape 19' 2010 now 2014 Escape 21'