Awning remote not working - Escape Trailer Owners Community

Go Back   Escape Trailer Owners Community > Escape Tech > Problem Solving | Owners helping each other
Click Here to Login
Thread Tools Display Modes
Old 03-31-2019, 05:58 PM   #1
Join Date: Oct 2016
Location: Port Angeles, Washington
Trailer: 2017 Escape 19
Posts: 82
Awning remote not working

This past weekend whilst at Ft Stevens OR we had our power awning out. When it came time to leave we found the remote no longer worked to retract the awning. After a few minutes of looking into how to manually retract the awning I thought of "testing" the auto-retract when the winds blows. Applying a wind-like shake the awning retracted and we headed home.

After getting a new battery today and doing what should have been a simple battery replacement I could not get the remote to work, nor would the led on the remote light up. I tried a second new battery with the same results.

Does anyone have any experience with a similar problem? We're out of warranty so I'm planning to call Dometic tomorrow if I have to but i'm hoping there is a simple fix that someone here on the Forum knows about.

Thanks! Doug

Doug & Betty is offline   Reply With Quote
Old 03-31-2019, 06:07 PM   #2
Senior Member
Mucram's Avatar
Join Date: Sep 2015
Location: boise, Idaho
Trailer: 2017 Escape 17B
Posts: 395
I’d like a fix too but think mine’s a goner. Dropped it in the dog water bowl. Expensive $129 to replace.

Mucram is online now   Reply With Quote
Old 03-31-2019, 08:54 PM   #3
Join Date: Oct 2016
Location: Port Angeles, Washington
Trailer: 2017 Escape 19
Posts: 82
Ouch! Mine just stopped working. I'm hoping that with doing a simple battery switch there is one more step I'm missing, or something else simple, that will get things working again. What does worry me some is that the led does not light on the remote after several new batteries.
Doug & Betty is offline   Reply With Quote
Old 03-31-2019, 09:33 PM   #4
Senior Member
Eggscape's Avatar
Join Date: Oct 2017
Location: Kelowna, British Columbia
Trailer: 2018 Escape 19
Posts: 1,628
Do you not have to reset the remote so it knows to talk to your awning. Check the manual for the reset procedure.
So many little time.
Eggscape is offline   Reply With Quote
Old 04-01-2019, 08:21 AM   #5
Senior Member
Steven M's Avatar
Join Date: Jan 2016
Location: Chicago, Illinois
Trailer: A lovely 2017 Escape 21 currently pulled by a 2014 Chevy Traverse
Posts: 305
Not being anywhere near the trailer, I can't check mine. But I do know that sometimes it's the simple things that can screw us up so I ask this question. Is the battery in correctly?
Peace and safe journeys,
Steven M
Steven M is offline   Reply With Quote
Old 04-01-2019, 08:47 AM   #6
Senior Member
Jim Bennett's Avatar
Join Date: Oct 2008
Location: Calgary, Alberta
Trailer: 2017 Escape 5.0 TA
Posts: 14,794
I never had my remote not work, but I have had to sync the wind sensor with it a couple times, as well as once on my brother's trailer. This procedure is in the manual. It is good to test the wind sensors functionality once in a while.

I know there is a procedure in the manual for resetting the motor with the remote. Maybe this would be something Doug could try.

Another nice feature of the remote and awning very few take advantage of is that you can set the stop button to automatically open to a preset extension between fully open and fully closed. I have mine set for about 4-5', where I usually put it overnight or during a rainstorm. This too is in the manual.

edit: rereading to check spelling etc, it sure seems like I was making a point here. Read the manual. LOL

2017 Escape 5.0 TA
2015 Ford F150 Lariat 3.5L EcoBoost
2009 Escape 19 (previous)
“Most folks are about as happy as they make up their minds to be.” — Abraham Lincoln
Jim Bennett is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by


This website is not affiliated with or endorsed by Escape Trailer Industries or any of its affiliates. This is an independent, unofficial site.

All times are GMT -5. The time now is 05:50 PM.

Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.