Quote:
Originally Posted by Chama
Bea, thanks for the reply. Yes, we watched that video yesterday and thought we would find the serial number easily this afternoon. We can definitely say it is not in the center of the axle on the side facing the front of the trailer. There is not much room to maneuver under our trailer with spray foam on the tanks but we are sure it is not there. Where exactly did you find your axle serial number?
Chama
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Funny you ask. The short answer is, we have yet to find it! I should've said earlier, we are STILL having trouble locating it.
The local RV place who did our Dexter warranty job (a simple dust cap installation) could NOT find our axle number and neither can we.
I was really hoping Angie and Rhonda's method would help you, but for us, we're not as limber so scraping the axle with a yard stick has not yielded anything for us....yet.
Because our warranty job was so small (less than $100) , the good company that Dexter is, went ahead and reimbursed us but that was after months and months of long repetitive emails and headaches from our local RV/Dexter service center place, who already did the job (a place I will never go back to). Before sending me the check, Dexter lectured me on how important is was to know your axle number, yada yada...and I totally agreed with them! I then sent ETI an email, kindly asking them to inform their future customers of their axle numbers, in the paperwork. So now, our plan is take our trailer to a different Dexter center when we have future work done and ask them to PLEASE find our axle number for us!
So all this to say, sorry I can't be more helpful. I hope you find yours...and when you do, please let us know how you found it!! Thanks so much, Bea