Originally Posted by Chama
We picked up on January 14th. There was no way "to check everything out to make sure it works" at orientation. There is very little time to even look at the trailer, let alone check all the systems and applicances. If you have specific concerns, perhaps you could email your orientation person and request that they check those items out for you before you arrive. That was our experience, anyway.
Agree! We were given about 15 minutes, at the most, inside to check our 5.0. It was raining outside and they wouldn't let us go behind the fence. Very disappointing! Make a list in order of the importance of checking.
After 15 weeks of camping we realize the only thing incorrect was the 5th wheel hitch on the camper was mounted too low, despite having purchased the high lift kit and informing ETI the ball was to be mounted in it's uppermost position, so it would clear our trike wheels. They knew this was to be installed this way. We did not carry the trikes when we picked up our camper, and discovered this when I put our trikes in the bed last January. I had to put the 5.0 hitch in the uppermost position by myself, standing in a foot of snow, in 10 degree weather. However, the camper is actually nearly perfectly level in this position.