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Old 06-27-2020, 01:49 PM   #1
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Join Date: Oct 2018
Location: edmonton, Alberta
Trailer: Escape 17B
Posts: 41
customer service

Hi there,

Finally I found the toilet leaking spot on my 2019 17B trailer. First I thought it was at the connector between water supply line with toilet but actually it is at the black part/connector but not on water supply end, it is on other end to valve or part of valve. The toilet # is 31646 and I think the valve # is 31705.
I guess my trailer is still in warranty and I sent a message for help from Escape' website 1 week ago and no response till now. I am just wondering if I have to call them?

Thanks
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Old 06-27-2020, 01:51 PM   #2
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Quote:
Originally Posted by mirage99 View Post
Hi there,

Finally I found the toilet leaking spot on my 2019 17B trailer. First I thought it was at the connector between water supply line with toilet but actually it is at the black part/connector but not on water supply end, it is on other end to valve or part of valve. The toilet # is 31646 and I think the valve # is 31705.
I guess my trailer is still in warranty and I sent a message for help from Escape' website 1 week ago and no response till now. I am just wondering if I have to call them?

Thanks

Canada Day is Wednesday; I wonder if they're on long weekend?
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2015 17A: 2011 Honda Pilot
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Old 06-27-2020, 02:12 PM   #3
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Location: Southwick, Massachusetts
Trailer: 5.0 TA #6, 2012 F150 EB
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You can try an email to
PartsandService@escapetrailer.com

if that's not who you sent it to.
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Old 06-27-2020, 06:11 PM   #4
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Thank you Bob, Don&Teresa I am not sure if it is still under warranty.
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