Fridge failure on 2017 17B - Repairs in Edmonton area?

[JonathanG]

I have a late 2017 17B (picked up Mar 2018) with the larger Dometic 3 way fridge option (not sure of the fridge model) which quit last weekend. 12 V power is there to the eyebrow, and the circuit in the access panel. The fridge lights ok on gas, and stays lit, but there is zero cooling affect from any of the 3 modes. - fridge switches modes ok from the eyebrow, and shows no error messages.

I’ve been coordinating with Dustin at ETI, but we have exhausted basic troubleshooting steps (tried the 30Amp as well as 5A and 3A fuses, mine has no reset button on the gas burner housing), and the next suggestion is to take it in to a Dometic servicing dealer.

Having never been to a dealer before, can anyone recommend a decent service centre in the Edmonton area ?? Any advice would be greatly appreciated! Of course if anyone has any ideas on troubleshooting that I could perform first then that would be appreciated also. I’ve searched the forums, but most problems appear to be with gas lighting and blocked orifices!

Thanks in advance, and happy ‘escaping’.

Jonathan.