RV lock issue - Escape Trailer Owners Community
Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×

Go Back   Escape Trailer Owners Community > Escape Tech > Problem Solving | Owners helping each other
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 12-30-2019, 06:21 PM   #1
Senior Member
 
diannelgraham's Avatar
 
Join Date: Jul 2016
Location: Snohomish, Washington
Trailer: 2017 19 foot sold, 2022 21C
Posts: 649
RV lock issue

Like a lot of you I took advantage of their 40% off sale at Thanksgiving. I installed the lock and it worked great in my driveway for the 3 weeks of packing before I left yesterday for my 4 month trip to AZ. When I got to my first campsite yesterday the lock was in a constant unlock mode. The keypad didn’t respond and the only way I could get it to stop was to take the batteries out. I send an email to their support team this morning even though their site says they are closed for the holidays. I got an immediate response with a troubleshooting suggestion, either the motherboard went south or the lock picked up a different frequency on my travels. Hold the fob learn button down for 10 seconds to clear the frequency issue, yahoo it worked. Support told me this was not a usual thing to happen but my door just happened to fall in love with another frequency. Absolutely outstanding support, back to loving my new lock.
diannelgraham is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Escape Trailer Industries or any of its affiliates. This is an independent, unofficial site.


All times are GMT -5. The time now is 06:52 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2023 Social Knowledge, LLC All Rights Reserved.