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Old 03-08-2020, 10:35 PM   #1
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Tank Levels Show Empty

After almost a week of use, all the tank levels (fresh, gray, and black) on our brand new trailer have only shown "E". I filled the fresh tank up, and the gray and black tanks were quite full when I dumped them so they should have registered more than empty.

Has anyone else experienced this, and if so, what was the fix?

Thanks,
Ron
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Old 03-09-2020, 12:23 AM   #2
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The usual complaint is that the gray and black tank sensors get fouled and show full (or partly full) even after dumping.

If your problem is that all tanks show empty, even when you know they are not, then I would suspect a wiring problem at the display panel.
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Old 03-09-2020, 04:43 AM   #3
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Yes, I agree, does the panel display "fun" on your battery and fresh tank when filled?
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Old 03-09-2020, 05:12 AM   #4
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Ron, aside from the so-called “usual complaints,” I would ask has the display shown proper levels in the past? If it has, something has recently malfunctioned. The fact that you dumped two tanks reading empty that were almost full points to the monitor itself. It is likely that its circuit board has “filled the bed” rather than the black tank, in street talk.
If it is under warranty, contact the parts department at ETI. If not, call the manufacturer of the monitor, most likely KIB electronics. They sell replacement boards for around $15. It is much easier to replace the board than the entire monitor as full replacement requires splicing, whereas board replacement only involves disconnecting an automotive type plug from the circuit board itself.
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Old 03-09-2020, 08:17 AM   #5
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All three of our tank gauges are giving erroneous readings
( Fresh water read low —black / grey read high )
I called ETI and they thought it was the probe leads .
They sent me a new set of leads for all three tanks at N/C
I am waiting for the weather to improve before installing

I would call / E-Mail ETI’s service dept and see what they say
It may be a simple and inexpensive fix
Since all three gauges are not working I would think that it is a part or wiring common to all three probes .
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Old 03-09-2020, 10:55 AM   #6
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I've never trusted those guages. I do know that when I'm standing in water when taking a shower we need to dump the grey water tanks. OTOH, this hasn't happened since 1999 when our Aerolite's grey tank was full.

Last summer we were camping with our 5 y.o. granddaughter and I ran out of water rinsing in the shower on day 2. We explained to her that it is perfectly OK to have dirty hands when camping, and she loves dirt! I dumped and refilled the camper, and lasted five more days camping. She flies to Phoenix the end of the month to be with Oma and Opa for six days at Lost Dutchman. She's pumped!

Enjoy,

Perry
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Old 03-09-2020, 11:15 AM   #7
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I see a future Escape owner......
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Old 03-09-2020, 02:03 PM   #8
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I've never trusted those guages.
Yes a crude estimate at best even when they are working. Better bet is kneeling down and looking at the side of the freshwater tank as it is translucent, gray tank has an overflow in the passenger side wheel well, and you can peak down into the black tank through the toilet for general level indication. Battery voltage is checked on my Doc Wattson battery monitor (soon to be Victron).

On edit: I realize looking at the fresh tank doesn't work for those with underside foam and to the best of my knowledge only early 19's have the gray tank overflow in the wheel well.
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Old 03-09-2020, 02:23 PM   #9
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On edit: I realize looking at the fresh tank doesn't work for those with underside foam and to the best of my knowledge only early 19's have the gray tank overflow in the wheel well.

I have no foam and I still can't tell the fresh water level by examining the tank. I've rocked the trailer and tried a flashlight to no avail.
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Old 03-09-2020, 02:54 PM   #10
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I have no foam and I still can't tell the fresh water level by examining the tank. I've rocked the trailer and tried a flashlight to no avail.
Interesting. We must have different tanks. On ours you can see an obvious water level if there is decent light.
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Old 03-09-2020, 03:11 PM   #11
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Here's mine. Opaque for the most part.
Attached Images
File Type: jpg Fresh water tank.jpg (248.8 KB, 16 views)
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Old 03-09-2020, 03:17 PM   #12
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Here's mine. Opaque for the most part.
Our tanks look pretty similar. Maybe I've just gotten lucky and caught it in the right light.
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File Type: jpg fresh tank.jpg (185.4 KB, 16 views)
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Old 03-09-2020, 03:46 PM   #13
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Here's mine. Opaque for the most part.
Did you try shining the light from the bottom while holding the flashlight lens in direct contact with the tank? That is the only way I can tell the level in my lawn tractor’s fuel tank.
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Old 03-09-2020, 03:49 PM   #14
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Quote:
Originally Posted by steve dunham View Post
All three of our tank gauges are giving erroneous readings
( Fresh water read low —black / grey read high )
I called ETI and they thought it was the probe leads .
They sent me a new set of leads for all three tanks at N/C
I am waiting for the weather to improve before installing

I would call / E-Mail ETI’s service dept and see what they say
It may be a simple and inexpensive fix
Since all three gauges are not working I would think that it is a part or wiring common to all three probes .
That could also be the problem. If it is, hopefully Ron doesn’t have the spray on foam insulation. If he does, then this becomes a major problem.
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Old 03-09-2020, 03:54 PM   #15
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I have no foam and I still can't tell the fresh water level by examining the tank. I've rocked the trailer and tried a flashlight to no avail.
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Originally Posted by gbaglo View Post
Here's mine. Opaque for the most part.
That's a pretty typical RV fresh water tank. It's probably not opaque; it's likely translucent. The trick with a flashlight it to put it right against the wall of the tank, so the light goes in and you have a glowing tank - the level is then apparent. It does work better at night... which is when the water runs out anyway, right?
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Old 03-09-2020, 03:55 PM   #16
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Thanks y'all. I've got a super bright LED torch to try next time.
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